Free Essay

Ways to Close a Sale Faster

In:

Submitted By Poklikah
Words 412
Pages 2
10 Ways to Close a Sale Faster

The objective is to add tools to your closing toolbox:

1. Recommendation Close

Works great when you are seen as a valued asset by the customer. You merely state what the customer should buy.

2. 3-Option Close

For larger deals with a lot of variables, this is a great one to use. Three options are given to the customer. Typically, the first one is very high price, but includes everything. Second one is the middle of the road, and the third is bare-bones and is far too skinny. Objective is customer selects the second one, as it’s neither the high-priced one nor the one that is simply too weak.

3. Deadline Close

Very easy to use, but only should be used when it’s a real deadline. Merely saying there is a deadline when there isn’t will always come back to work against you.

4. Solution Close

You drive the close by recapping the discussion as to the outcomes the customer desires, and it leads directly into you saying how the solution you’re recommending is the right one.

5. Expert Close

Easy to use when the customer trusts an expert who is already using what you’re selling.

6. Best Option Close

You guide the discussion by allowing the customer to respond to questions you pose, and you use the answers to narrow the selection to where the customer then feels they have the best option.

7. Outcome Close

Present the close wrapped around you sharing with the customer the outcome they’ll achieve when they do buy. Works great when the customer

8. Only Option Close

Great option when you know specifically what the customer is looking for and they feel the same way. Use this option and display confidence in your voice and body language.

9. Customer Selects Close

You put multiple options in front of the customer, all within a very narrow price/outcome range, and you allow the customer to pick the one they feel will work the best. This is a great close when you’re dealing with a customer who feels they have to be the one in charge.

10. Walk Away Close

Yes, you can walk away, and for some customers who you know need to buy and have a deadline to buy but are still hesitant, this close is powerful. You present the offer and wait. And then you simply walk away, forcing the customer to respond.

Similar Documents

Premium Essay

Wal-Mart Stores Inc., June 2012

...big discounted retail stores such as Target and K-Mart. There are also competitors that offer other advantages such as higher quality (Whole Foods) or better service (Best Buy). There is also little differentiation between the retailers. As seen on Table 2, the sales increase (%) in international markets is higher that of the US market, which means faster growing markets and that the growth can be attributed the industry attractiveness. Table 4 shows that Wal-Mart is doing a lot better in terms of financial performance against its competitors. This means that its performance in more attributable to its competitive advantage rather than industry attractiveness. Competitive advantage has a bigger effect to the performance of Wal-Mart. Wal-Mart’s strategy is low prices and thanks to the huge size of the company, it is able to employ economies of scale in the best way possible. It can negotiate very low prices and offer cost savings to customers. It is also able to import and produce products at very low prices thanks to its size. Its distribution system is also used for cutting costs and also helps the company differentiate itself with faster delivery. It is also a leader in using technology and IT for cost cutting, sales forecasting and efficient distribution. Sam Walton’s beliefs that create the culture of the company put extra importance on customer service and differentiates the company...

Words: 1483 - Pages: 6

Premium Essay

Zara Fast Fashion

...unfortunetly these other five chains that are operated by Inditex have not matched the growth capabilities or revenue of Zara. Amancio Ortega, the founder of Inditex, was established in the year 1963 has adapted a unique business model, which were innovative and flexible, making Inditex one of the biggest retailers in the world. Among Inditex other, innovations, the company is introducing new methods to enable store managers to order and display merchandise faster and adding cargo routes for shipping goods. Unfortunetly inditex is respnding to difficulte situations shared by other companies that came up with other game changing plans. eventualy competitors began to catch up, forcing Inditex to keep their edge. Additionally, the consumers slowdown, adding more pressure, and because investors are worried about an ecnimic downturn in spain, where they generated $12 billion of their annul sales, shares have fallen nearly 24 percent in the last 12 months. Making this their worst monthly sales, and some other chains are planning to close stores and...

Words: 673 - Pages: 3

Premium Essay

Case Study

...Case Study 1 Week 1 Professor Eckert Shield Financial Problem Statement Doug bloom recently was promoted from sales rep to sales manager in a new territory for a struggling branch. This position is risky since the old sales manager was fired since he was unable to produce higher sales numbers. Doug’s mission is to implement a new First Plus program through his sales force. The issue, is that most reps are used to catering to their smaller accounts, which is opposite of the First Plus program. Doug is struggling to get everyone on board with this new program since it lacks good compensation incentives, but has to find a way to convince his reps this good idea since he is being pressured from corporate. Furthering the issue, are many upset employees with these changes including the top performing rep, Tiffany Williams, who will most likely resign soon. Summary of the Facts Doug will reach success when he is able to convince the reps that the First Plus program is beneficial to all. The First Plus program is aimed towards acquiring large accounts, which require more time due to all the moving parts with larger companies, and are also more difficult to sell. The current way Doug’s branch operates is mostly from smaller accounts, which have faster closing times since a smaller company usually requires a decision by one person and the financial side of things are easier to see. Shield Financial is pushing for this new program since competitors have already rolled out a similar...

Words: 559 - Pages: 3

Premium Essay

Apple

...example of a company who has been through terrible times, and now, as we can see, the greatest ever. In 1997 Apple hit its own bottom, narrowly avoiding bankruptcy, but with the dedication of prized executives such as Steve Jobs. Throughout the company’s course, times have been shaky. But particularly in the last 10 years, Apple has thrived. In the year 2000 Apple had revenues of close to $8 billion, with a net profit of about $800 million. In 2008 revenues were close to $40 billion and closing with over $6 billion in profits. That is a revenue increase of more than 450% in just years. In 2010, Apple was still climbing. Revenues that year were over $65 billion and had a profit of over $14 billion. Today Apple is the clear world leader of all companies. A recent study showed market capitalization of $655 billion. This is more than Microsoft and Exxon (the #2 and #3 companies) combined. Over the last decade, Apple has also been a clear world leader in its innovation techniques. Trying to attract the younger, “cool” generation, Apple has been successful in making their products having an even sleeker and faster design year after year, drawing its customers to become very loyal to Apple products. Apple has taken many very large risks over the last decade by delving into very new markets for the company. Many people were confused when Apple decided to enter the music market, but their risk ended up molding the company into the technology powerhouse it is today. Apple’s invention of the...

Words: 718 - Pages: 3

Premium Essay

Finance

...Wal-Mart wants to continue to be number one so its leadership always emphasizes innovation as a way to build same store sales so the authority to make decisions on new product to their purchaser making the process simple and faster than any of their competitors in the retail market. Wal-Mart buyers have enormous responsibility and decision-making authority over their categories. Generally, the new product placement processes is incredibly simple - meet with the buyers for 30 minutes and make your pitch. If the buyers like it, then the product goes into the next modular. In most cases they will test your concept in stores where you feel it will best fit the consumer's needs. If they don't like it, they will simply say "no" and in many cases tell you why. There are no "buying committees" and nobody micromanages buyers, so products hit the shelves faster to better serve customers and Wal-Mart doesn't charge slotting fees. Slotting fees are set up charge that drives billions of dollars into retailers' bottom lines. The problem with slotting fees is that they blunt innovation. Manufacturers have enough risk in developing and launching new products without having to make the additional investment in non-working slotting dollars. Wal-Mart recognizes the harm that slotting fees does to innovation and the fact that those fees will need to be covered by higher prices, which is bad for consumers too. Wal-Mart has over 200,000 sq. ft. of space available for experimenting with new items...

Words: 476 - Pages: 2

Free Essay

Salesforce.Com

...augmenting its core development platform. It was ranked number 27 in Fortune's 100 Best Companies to Work For in 2012. It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index. The company was founded in March 1999 by former Oracle executive Marc Benioff, Parker Harris, Dave Moellenhoff, and Frank Dominguez as a company specializing in software as a service (SaaS). In June 2004, the company went public on the New York Stock Exchange under the stock symbol CRM, raising US$110 million. Company Specializes in cloud based CRM and offers SaaS and PaaS solutions. Growth of Cloud Based Services A series of macro-trends is fundamentally changing the way businesses must operate. Globalization is changing the competitive landscape, and mobility is changing the way workers do their jobs. An explosion of consumer-oriented, on-demand services, led by Amazon.com and Apple’s iTunes, has taught people how easy it can be to access and share information or the goods and services they want. These experiences, combined with the escalating competitive climate and challenges of managing an increasingly dispersed workforce as well as rapidly developing secure internet infrastructure are forcing businesses of all sizes to re-think how they acquire and utilize software applications. Unwilling to continue to tolerate the operating inefficiencies and ongoing costs of traditional on-premise software products, a growing number of businesses are now...

Words: 4433 - Pages: 18

Free Essay

Airbus Paper

... | |How does Airbus Business Compare with Boeing? | |Jennifer Rose Prague | | | |Airbus has emerged as Boeing’s major competitor in the commercial jetliner industry. The company was a latecomer to the industry | |being formed in the 1960’s, and its initial business structure proved to be a hindrance in many ways. The company has prevailed | |through its challenges so that today Airbus and Boeing are the two largest plane manufacturers in the world. Airbus and Boeing are | |close to even in their market share, although Boeing maintains a strong edge in the sales of military aircraft. Airbus has a few | |stark differences when compared to Boeing. Airbus today has been plagued with front landing gear failures, on one of their planes | |and fails to have a good market share in the jumbo jet market like Boeing has. | | | | | | ...

Words: 1551 - Pages: 7

Premium Essay

Operations Management

...summary……………………………………………………..……………………………………………………………………………2 CRM industry review and CRM systems……………………………………………………………………………………………………4 Introduction to Salesforce CRM and its business objects………………………………………………………………………….4 Advantages of Salesforce CRM……………………………………………………………………………………………………………….11 Forecasting in Salesforce CRM………………………………………………………………………………………………………………..13 Salesforce CRM implementation insights for Healthcare……………………………………………………………..…………15 Efficiency and productivity can be achieved through Salesforce CRM…………………………………………………….17 Conclusion……………………………………………………………………………………………………………………………………………..20 Reference……………………………………………………………………………………………………………………………………………….21 Executive summary The main objective of this report is to give close insight into the CRM industry, need analysis for such business application software and its role to contribute to reach high efficiency, productivity in current business enterprises. Also, this paper gives industry information, leading CRM providers and particularly, Salesforce.com CRM and its strengths, capabilities. Salesforce.com CRM is as leading SaaS enterprise application that is helping businesses to re-engineer business process and automating them to the level that it reduces operation costs and reach efficiency and productivity in front-office and back-office processes. The purpose is to show how this enterprise application can contribute the buasisesses to achieve high efficiency, productivity in both front-office and back-office...

Words: 4243 - Pages: 17

Premium Essay

Case Study

...1. What are the ways that Inditex ensures that “fast fashion” is truly fast? Inditex ensures that its fashion is fast through its supply chain efforts. They have created new methods to enable store managers to order and display merchandise faster and added cargo routes for shipping goods. The company ships clothing straight from the factory to stores and makes two-thirds of its goods in Spain and nearby countries, compared to most competitors who manufacture most of their clothing in Asia. Inditex has their sales managers monitoring computers, which are reporting sales at every store around the world. When a garment does well or fails, they are able to quickly tell designers if they need to come up with new ideas. They also have generated in house store fronts where they develop new marketing promotions every two weeks and can send pictures and decoration plans to their stores to replicate. Also, they have provided hand-help computers for sales clerks that inform them how garments rank by sales. This enables them to re-order best selling items in less than an hour. Inditex combined various brands into larger volumes of shipments so that they can have air shipments into their stores twice a week. 2. What are the important attributes of a “fast fashion” retailer to customers? To store managers? The important “fast fashion” attributes to the customer is that the retailer is providing the latest fashion to them as soon as it comes out. They want to make sure that they are getting...

Words: 345 - Pages: 2

Premium Essay

Internet Tools at Dirt Bikes

...Internet Tools at Dirt Bikes Tia Caldwell IT205 October 6th, 2013 Raymond Randolph Internet Tools at Dirt Bikes There are many ways Internet tools can benefit a company like Dirt Bikes, some of those benefits are things like the enhancement of team productivity, saving money, faster communication, keeping employees up-to-date, and enabling one-stop access to important documents. First, one must understand the tools and technologies, e-mail, instant messaging, bulletin boards, scheduling, document management, and virtual conferencing. The first benefit is E-mail; e-mails offer ways to converse electronically with other employees without time consuming meetings. Documents also can be transferred over the Internet, save money on printing and save time by distributing the data to multiple people at once. E-mail can also benefit in the marketing area; it reduces time and effort, there are real-time messages, reduced overhead costs, information spreading, and much, much more. E-mails could also benefit in the sales area by e-mailing potential customers, and also by letting current customers know what is for sale. It could also benefit sales by emailing receipts which cut the cost of paper. Also those looking for work can send their resumes in to HR, and HR can respond to them telling them if they have met the requirements or not for the job. As for manufacturing and production, everyone could get the reports in an email of how the manufacturing of parts and new items as...

Words: 1272 - Pages: 6

Premium Essay

East Coast Yachts

...current ratio for East Coast Yachts would be viewed as negative considering its below the industry median of 1.43 but above the lower quartile of .50. This ratio illustrates that the company has less current assets and overall liquidity to pay its current liabilities compared to the industrial average. Quick Ratio= .43 times The quick ratio for East Coast Yachts is above the industry median of 0.38 but less than the upper quartile resulting in a positive ratio for the company. This shows that the company has an efficient way of managing inventory in respect to liabilities. Therefore this ratio proves that the company is above average in relative liquidity when compared within their industry. Total Asset Turnover= 1.79 times The total asset turnover ratio for East Coast Yachts is very positive with it being above the upper quartile within the industry. The ratio illustrates that for every dollar in assets the company generates $1.79 in sales, ranking them very high in the industry, suggesting strong success. Inventory Turnover=22.4 times The inventory turnover for East Coast Yachts is also positive with it being above the upper quartile for the industry....

Words: 781 - Pages: 4

Premium Essay

Managing and Leading

...INTRODUCTION TO ORGANIZATIONAL UNITS My workgroup and its function within my organization – I work for a Fortune 500 Telecommunication company with branches or stores all over the country. My workgroup is one of AT&T stores, which comprises of my manager, I as the Assistant and thirteen other employees under me (Sales Representatives). We are Sales set up considered as one stop shop for all AT&T products and services. From sales to new customers, maintaining existing ones through outstanding customer services, issue resolution to home products and solutions. We sell wireless phones, advanced TV, high speed internet, Netbooks, Tablets, Ipads, and Broadband products. My organization has a mission to be the most regarded wireless provider in the world, with a driving focus around best-in-class and services. Our vision is to connect people with their world, everywhere they live and work, and do it better than anyone else. PREFERENCES AND TENDENCIES FOR MY WORK GROUP: I considered my Supervisor PG, and three other coworkers - AG, RP and SG. My Preference for organizational procedure is Relationship with a Horizontal secondary tendency. This is a bit like me because I love to work with people, counsel and care with a view to making sure that the required task is done to time. The Procedural preference for: Rational PG Relationship DAVID Process AG, RP, SG Reformer PG- Is Rational, he has strong task orientation, sometimes...

Words: 1751 - Pages: 8

Premium Essay

Quality Management

...Wal-Mart Quality Management Wal-Mart Corporation offers a wide variety of products and provides its merchandise through e-commerce websites. The first Wal-Mart store opened up in 1962 in Rogers, Arkansas. This store was opened up on Sam Walton’s foundations for the lowest price anytime, anywhere. By the 1970s, Mr. Walton had the store becoming national and widespread. At this time Wal-Mart had also started selling stocks. The first stocks were priced at $16.50 per share. Ten years after the first store had opened, Wal-Mart was now at 51 stores and sales were around 78 million dollars. By the 1980s, Wal-Mart had expanded to 276 different stores and employed 21,000 people. Technology also expanded with the store. Wal-Mart replaced cash registers with computerized point-of-sale systems. These provided faster and more accurate checkouts. By 1987, Wal-Mart had also expanded the communication systems. They installed the largest communication system in the US by connecting all corporate operations through data, voice, and video. Wal-Mart Corporation has widely expanded around the world. This provides people with a store to offer low prices anytime just like Mr. Walton had envisioned. Wal-Mart Corporation is committed to opening stores and providing them where they are needed so that more communities have the opportunity to afford lower prices. Wal-Mart is a company that has expanded and grown tremendously since it was founded and opened in 1962. This company uses good pricing...

Words: 835 - Pages: 4

Premium Essay

Shayla's Restaurant Fiancial Analysis

...3:17 and for 2012 it was 2:6. Although the ratio started out higher in 2011 and there has been a decline in 2012, the long-term cash flow should be monitored closely so that it doesn’t continue to drop. Chris and Erica should take steps to limit their liabilities as much as possible. Debt to Equity Ratio = Total Debt / Total Equity. This ratio is used to determine if Corner Café is under performing. During 2011 the Debt to Equity Ratio was 0:4 and in 2012 there was a slight increase to 0:7. This is showing that Corner Café is not performing to its full potential and needs to work on decreasing its Total Debts to continue to increase its ratio. Accounts Payable to Sales Ratio = Accounts Payable / Sales. In 2011 the Accounts Payable to Sales Ratio was 0:3 and was 0:4 in 2012. The Accounts Payable to Sales Ratio should be 50%...

Words: 653 - Pages: 3

Premium Essay

Survery Manufacture & Merchandising

... C) Overalls and one-piece pajamas. 4. A) Style- the district way a garment looks; the combination of features that makes it different from other garment. Fashion- is a style that is accepted and used by the majority of a group at any given time. Design- is a particular style that may be expressed in a great many designs. All different yet related because they are in the same style. B) Classic- a style that remains genera fashion acceptance for an extend period of time. Fad- a short lived fashion, generally concerned with some detail of design, mostly affecting only a narrow group within the total population. 5. 5 stages: 1) introduction, 2) rise, 3) culmination, 4) decline, 5) obsolesces. 6. Consumer use of a fashion product follows a cycle similar to the buying cycle; however, the use cycle begins after the buying cycle and endures beyond the buying cycle’s decline and obsolescence stage. 7. Fashion changes are outgrowths of changes in consumer needs and require the support of the majority. Consumers dictate what styles will become fashions by accepting some style and rejecting others. 8. 1) Consumers establish fashions by accepting or rejecting the styles offered. 2) Fashions are not based on price. Just because something is expensive does not mean it will be successful. 3) Fashions are evolutionary in nature; they are rarely revolutionary. 4) No amount of sales promotion can change the direction in which fashions are moving. 5)...

Words: 661 - Pages: 3