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Webex

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Capabilities for small-medium businesses

• Minimal charge of $19 per meeting

• Free trail for 14 days

• By offering users the ability to share real-time video in WebEx meetings using inexpensive desktop videocams, The real-time video is completely firewall-friendly. • All the technologies are available at cheaper rate. These include :

➢ Telepresence : For small and medium-sized businesses, Cisco TelePresence is designed for organizations getting started with telepresence while maintaining what our larger customers can't live without: a high-quality experience that's easy to use. It's superior to the competition in its ability to save our customers time and increase employee productivity, without requiring a high upfront investment.

➢ Cisco WebEx Solutions: Meet with anyone, anywhere over the web—and work together as if you're in the room together. Deliver presentations. Share documents. Demonstrate applications. Even share control of your desktop to let someone else present. It's easy with Cisco WebEx Web Meetings

➢ Cisco Unified IP Phones : Make video calls as easy as phone calls with Cisco Unified IP Phones 8900 and 9900 Series

Capabilities for large businesses

• WebEx makes it easy for employees and team members from across the country and across the globe to work together in real-time to get things done. WebEx enterprise-grade web meeting solutions provide for secure communications across firewalls and allow for specialized applications used in webinars, webcasts, eLearning programs, remote helpdesks and customer support, and online sales presentations and product demonstrations.

• It has many business solutions for Large businesses. These solutions include :

o WebEx Cisco WebEx Connect : Web Connect can bring together multiple elements of your business, making for smoother management and increased efficiency via the ability to view the big picture and drill down to the tiny details, as well as make collaboration between these various elements possible.

o WebEx Meeting Center : WebEx Meeting Center offers modern solutions for handling business in today’s world, where the average business person or individual is as likely to have business contacts on the other side of the globe as he is right in his neighborhood. With the technological power to make it easy and cost effective to conduct business at a distance,

o WebEx Support center : With the WebEx Support Center system, quality support becomes much easier to provide, whether dealing with a local network or with a team or set of clients spread throughout the world

How Useful Is WebEx ?

All-in-one, Web-based, firewall-friendly communications
WebEx is unique in its ability to provide Web-based, integrated data, voice and video, which gives users the ability to share presentations, share documents, co-browse the Web, share applications, remotely control applications and desktops, utilize integrated teleconferencing and/or Voice Over IP, and display real-time video.

Comprehensive review of any printable document, with full image, font and color integrity
Any printable document can be shared in a WebEx meeting, including CAD drawings, blueprints, network diagrams, and more.WebEx's vector-based imaging ensures high fidelity image quality for presentations and documents, with retention of the original fonts and colors.

High-resolution, low bandwidth, full-screen sharing of presentations and documents

Fully interactive, cross-platform application sharing and on-the-fly file transfer
WebEx's File transfer capability complements application sharing. At any point in a WebEx meeting, the presenter can transfer files to any meeting attendee(s). Thus, a software developer who's just previewed a new version of code to her colleagues in a WebEx meeting, can distribute the revised file to all attendees before the conclusion of the meeting.

Permission-based desktop remote control
WebEx enables a user to give permission for a technical support representative to take control of his/her desktop in order to diagnose and fix a problem, either with a software application or with system settings. The result is faster problem resolution and improved customer satisfaction.

Completely spontaneous presenter delegation
With WebEx, any attendee can instantly be designated as the presenter. Presenter privileges do not have to be determined at the start of the meeting, as is the case with most competitive offerings. At any point in a meeting, the presenter can pass presenter control with one click of the mouse. This is especially useful for colleagues in separate locations who may be jointly presenting material to an important customer or when members of a geographically-distributed project team meet to review the results of each person's assignments.

Secure real-time, transient data exchange
WebEx does not require that presenters upload their presentations to WebEx servers in advance.
With WebEx, conversion of the presenter's presentation or document to WebEx's vector-based format occurs at the presenter's system, and the data is then distributed to all participant systems, where the presentation or document is rendered. Not only does this improve the spontaneity and flexibility of a WebEx meeting, it greatly reduces the security risk that can come from storing confidential files on an external server. With WebEx, no files are ever stored on our server -- data is transient and exchanged in realtime.

Low-cost, firewall friendly real-time video
By offering users the ability to share real-time video in WebEx meetings using inexpensive desktop videocams, WebEx offers a tremendous advantage over competitive solutions. Presenters can introduce themselves and their colleagues and can show physical objects during the meeting. As with all other WebEx data exchange, our real-time video is completely firewall-friendly.
True browser-based Web page co-navigation
The advantage of this approach is that it's possible for the presenter to use WebEx to show customers or partners sections of his/her intranet that may contain information to the meeting, without any risk that the attendees will then navigate on their own to sections of the intranet that are proprietary

How can it Help companies save time and money ?

• It limits the costs of business travel and telephone charges. Implement a powerful and integrated collaboration and SaaS-based IP telephony solution without additional infrastructure, maintenance, or upgrade costs. • Consolidates communication and collaboration activities into a single user interface. • There's no up-front investment, no hardware to buy, and no equipment to manage. • Just a predictable monthly subscription.

WebEx Video Capabilities

• Share the entire desktop in real time, complete with rich annotation tools

• View Web meeting participants via integrated video conferencing

• Launch meetings directly from the Windows system tray, Microsoft Outlook and Office, Yahoo, MSN Messenger or AIM

• Access all of the features necessary to host effective online meetings from an always-available meeting control panel

• Invite attendees to join a conference call

• Pass control of documents or applications to any attendee in real time

• automatically finds and configures a user's camera, making it an effortless process to begin using video. A meeting host can even switch between any of the meeting participants' video streams to create a virtual roundtable video experience.

• In addition, it integrates with the Microsoft Office suite, allowing users to launch a Web meeting while working on a document, spread sheet or presentation.

Steps taken to prepare for a Web conference as opposed to a face to face conference

• Would ensure good quality communication by choosing all-in-one, Web-based, firewall-friendly communications

• That would enable comprehensive review of any printable document, with full image, font and color integrity and high-resolution, low bandwidth, full-screen sharing of presentations and documents

• Fully interactive interface

• enables secure real-time, transient data exchange

• Low-cost, firewall friendly real-time video

• Make sure that a virtual atmosphere is created

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