...Exective Summary: Research shows there is an excellent opportunity for growth and thus increasing the companies’ revenues tremendously. Majority of the company’s researched showed a 30% or higher increase in sales within 5 years which is great for expansion. Building an exceptional customer service program will Increasing sales and return customers and also expanding to new customers. Some background: On-line gaming in the US and global market increased over the past 5 years has been more than 30%. We also found that CanGo customer satisfaction rate is under 50% which threatens the company poetical for growth. Solution: To Expand into the gaming market using a Strategic planning process as part of company operations utilizing internal personnel with external training to get people qualified where they are needed. Identify the companies’ capabilities through Opportunity analysis by replace communication system with a lean, to the point customer service system with operators as needed then build a return customer base by offering rewards and discounts. Market analysis shows the increase of revenue 38% in the US and 30.8% in the global market. Finically CanGo Return on assets is 2.3% and return on sales is 10.94% , excellent. Capital raised the cost of the online gaming to 30,000. With an increase in the market and customer base, CanGo estimates can exceed the 30,000 yearly. SWOT Analysis: Strengths: The e-service that CanGo has offered its customers is a huge...
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...Generally accepted accounting principles (GAAP), created with authoritative support, are principles, rules and guidelines required to follow by accountants when preparing financial statements. The Hierarchy of GAAP is a structure consists of four different categories of well- developed accounting principles. The categories are from A to D with category A containing principles with the most authoritative support and category D having the lease. Major sources of The Hierarchy of GAAP are FASB Standard, Interpretations, and Staff Positions; APB Opinions; and AICPA Accounting Research Bulletins. This hierarchy is important because it minimize the financial data from being biased and inconsistency by using multiple sources of the GAAP instead of just one. For example, if two or more sources in a given category do not agree with a specific transaction, then a higher category should be followed. Two primary qualities that make its accounting information effective are relevance and reliability. Relevant information has predictive value, which help users foretell the outcome of events in the past, present, and future. Another reason relevant information is effective is that it is presented in a timely manner early enough for the user to consider when making a decision. It also helps users clarified and adjusted expectations in the past because relevance information has feedback value. Reliability is another quality that makes its accounting information effective. Reliable...
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...Week 2 Knowledge Check Study Guide Concepts Mastery Score: 11 / 12 Questions TECHNOLOGIES FOR BUSINESS 100% 1 100% 2 3 100% 4 5 6 80% 7 8 9 100% 12 COMMUNICATION PLANNING BUSINESS MESSAGES BUSINESS COMMUNICATION WRITING BUSINESS MESSAGES COMPLETING BUSINESS MESSAGES 10 11 Concept: TECHNOLOGIES FOR BUSINESS COMMUNICATION Mastery 100% Questions 1. Email communication A. is characterized by low control. B. is characterized by little coordination. C. is a rich communication medium D. incurs high cost Correct: The Correct Answer is: B. 1 Concept: PLANNING BUSINESS MESSAGES Mastery 100% Questions 2 3 2. Which of the following is the first step in the AIM planning process for developing influential messages? A. Idea development B. Message structuring C. Audience analysis D. Message review Correct: The Correct Answer is: C. 3. In the context of the AIM planning process, which of the following tends to be the single most important planning step for many messages? A. Identifying reader benefits and constraints B. Making the message easy to navigate C. Estimating your credibility D. Ensuring the communication is fair Correct: The Correct Answer is: A. Concept: BUSINESS COMMUNICATION Mastery 100% Questions 4 5 6 4. George, the marketing manager at Regal, believes...
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...Statute of Frauds Dustin Heuck Week 1 Grantham University This case would be held as a Statue of frauds case. That means that the requirement of certain kinds of contracts are memorialized in a writing, signed by the party to be changed, with sufficient content to evidence the contract. These are traditionally required in different cases that affect more than one party. Examples of this would be consideration of marriage, contracts that cannot be fulfilled on one year and contracts for the sale of goods totaling $500 or more. In these cases, if a defendant is going to use Statute as a defense, must be raised in a timely manner. If the defendant claims that a contact existed, under oath, it may ne be used by the defense under the UCC but can be used by common law. Exceptions to this are Admission which was just discussed, Merchant conformation rule, and Easements by implication. Every state has a Statute that requires individual contracts which are most commonly used for sale of land, and other types of contracts that cannot be completed within one year. In this particular case the oral contract would be upheld as long as it was documented. Any oral contract such as the one made by Mark and Johnny, would be upheld in the courts s long as it was documented. The purpose of this contract is that it can be proven to be reliable. These contracts must fall under 6 categories to be binding and require such a contract. The six categories are as follows. Any contract involving...
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...Management and leadership go hand and hand. Leadership and management are not the same but they are link. Management’s job is to plan, organize and control people and resources. Management focuses more on the systems and the structure of the organization. In this position they are in usually there to maintain order and assure proper protocol is being followed. For example in technical support manager don’t necessarily have to be technical but just make sure agents are following the companies’ policies. They are more concerned with 1 :) Reaching the bottom line 2 :) Pleasing the customer 3:) Developing Strategies and gathering the resources necessary to accomplish the company’s goal. Leaders are responsible for motivating the employees to accomplish the organizations goals. People in leadership roles are usually people persons. Because of the different personalities that exist in the workplace leaders will have to relate effectively to those personalities they clarify company policies and explain multiple routines to the employees. In my opinion leadership is the backbone in a sense to management because they help enforce the policies. They also are responsible for training, coaching and ensuring the employees are following the companies’ policies. Unlike management leaders don’t usually just tell people what to do but they try to appeal/inspire them in order to get them to follow there, in my opinion both leadership and management are important to the company’s success. In layman...
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...APPLICATION FOR STATE EMERGENCY RELIEF Michigan Department of Human Services Case Name: Case Number: Date: DHS Office: Specialist: Phone: Fax: Specialist ID: Client ID: I hereby make application for the State Emergency Relief (SER) Program. I understand that the following information will be used in the determination of my eligibility for SER. If this application is for burial services, I understand that it must be received by the DHS office in my area no later than 10 calendar days after the burial, cremation or donation takes place. ADDRESS INFORMATION 1. 2. Check where you live: House/apartment/mobile home Homeless Other Address where you live (number, street, rural route, apartment/lot number) City 3. Mailing Address (if different from above, or PO box) City 4. Home phone State Cell phone Zip code County Work phone Whose phone number is it? (name/relationship) Email address State Zip code County Phone number where we can leave a message TDD/Other number Check the service(s) you are requesting and the amount needed to resolve the emergency – PROVIDE PROOF 1. Energy/Non-Energy Services 1a. 1b. Rent $ Security Deposit $ 1c. 1e. 1g. 1i. 1k. Moving Expense $ Electricity $ Water/sewer or cooking gas $ Taxes $ Home Repairs $ What Needs Repair? 2. 3. Burial services $ Migrant hospitalization $ 1d. 1f. 1h. 1j. 1l. Heat $ Furnace Repair $ Mortgage $ Insurance $ Food $ Deliverable fuel % HOUSEHOLD INFORMATION List below all members of your household, including...
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...Dream Analysis and Interpretation Concordia University- Wisconsin KA October 9, 2012 COUN-554 All human beings are also dream beings. Dreaming ties all mankind together. - Jack Kerouac Humans have been studying and trying to understand the meaning behind dreams and what exactly they mean. Although, dream interpretations have been around since 3000-4000B.C., there is still great controversy over analyzing and understanding dreams. According to (Word IQ, 2010), dream interpretation is the art of determining the meaning of the symbolic content of a dream. During the Greek and Roman periods, dreams were believed to be direct messages from their gods or the dead. They believed that dreams forewarned and predicted the future, and therefore, provided them with solutions on how to handle situations. The Greek and Roman people had self-help techniques for inducing certain dreams. They also believed in the significance of dreams, and used interpreters to work alongside both military and political leaders. Dream interpretation is also a part of psychoanalysis; psychoanalytical therapists analyze the content of the dream, perception of dream, hidden content of a dream, and the meaning of the dream and the reasons the dream occurred. Sigmund Freud’s pioneering psychoanalytic approach to interpreting dreams is currently used in Modern-day therapeutic settings. Another approach to dream interpretation is from a Christian biblical perspective. Dream interpretation dates...
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...During the last decade, the United States experienced the largest wave of immigration in the American history: the latest figures from the 2000 census reveal that out of a total population of 281.4 million Americans, 31.1 million were born abroad or have parents who were born abroad, 11.3 million more than in 1990 an increase of 57%. Added to this, countless people have entered the U.S. by means paralegals (over 12 million illegal immigrants in the country). No country has yet faced such a pace of immigration. Immigration can be defined as the phenomenon of entry into a host of individuals or non-Aboriginal population of individuals, usually to find a job or with the intention of settling there in the prospect of a better quality of life (Collins English Dictionary , 2012). The history of settlement in the United States is inseparable from that of immigration. The real national minorities are indigenous (Amerindian, Inuit and Aleut). Since the arrival of European settlers in the sixteenth century, more than 50 million immigrants settled in the United States. Vast majority of immigrants came from Europe. First Anglo-Saxon immigration widened in the last quarter of the nineteenth century, the countries of Mediterranean Europe (especially Italy) and Central Europe. More than 23 million immigrants streamed between 1880 and 1920. A new form of immigration developed after the Second World War. It was mostly political refugees from Eastern Europe, and anti-Castro Cubans. Today, immigration...
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...I followed the instructor’s suggestions and altered my thesis statement, by editing the first phrase and reorganizing my sentence. My thesis statement is now more clear and concise. I am still in the process of writing my paper, hence, I do not know if I can reach the target word count however. I will accept the suggestion and search for an appropriate fourth point of discussion. I will go thru the entire paper and convert it to the appropriate third person point of view, I will review my topic sentence and make sure they support my thesis statement and my central idea. I have thoroughly proofread my paper to correct grammatical errors, arising from punctuations errors and active/passive voice errors. I plan to request another person to proof read my paper. I will also use the writing tools from CWE to help proofread my paper. I will use sentence variety to break up the monotony in my paragraphs and liven up my text, I will thoroughly proofread my paper to remove all punctuation errors. I will also use all resources in CWE to proofread my paper. There was some confusion on the proper use of the words affected or effected. I had used the word affected when it really should have been effected, I had some confusion on the proper use of these words fortunately, write point did point out my error. There were some typographical errors I failed to proofread, I had corrected these errors. Write point has suggested that I use declarative statements, instead of questions...
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...This is a review of the article titled The Enormous Cost of Medical Errors by Bernard Healey and Michele McGowan. The Institute of Medicine reports that as many as 98,000 patients die each year from preventable medical errors. Medical errors are a serious problem which have gotten very little attention by leaders in the health care industry. In many instances physicians and hospitals are actually reimbursed for having the error and then reimbursed again for rectifying the error if the patient lived. These errors included diagnostic and treatment errors, surgical errors, drug errors, hospital acquired infections and delay in treatment to name a few. When these errors are investigated the cause quite often is lack of communication among health care staff. The lack of cooperation among employees in health care delivery systems is one of the major reasons for the epidemic of medical errors in medical care; too many patients are the victims of preventable medical errors and infections that occur in the hospital. The article clearly supports the course material by citing the primary causes of medical errors and supporting them with statistical data. The Institute of Medicine (IOM) (1999) released a study revealing that as many as 98,000 of the 33 million individuals hospitalized each year die and many more receive secondary infections because of poor quality health care while hospitalized. Medical errors are estimated to be the eighth leading cause...
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...The Western experience HIS/110 August 10th, 2015 Joel Getz The Western Experience The following is a journal entry about my life as a Native American that has been displaced from my home and forced to live in Oklahoma. I am a member of the Cherokee tribe. My tribe along with several other’s would soon find out that we would have to move from our land close to the Missippii river on the west side. Every since I can remember there had been talks of our tribe’s being relocated from our home’s to Oaklahoma. As early as 1804, the topic had been discussed of the removal of trive’s from the south eastern side of the Mississippi to the west side of the river. A large portion of our tribe’s had already been moved between the year’s of 1825 threw 1842, when relocation was forced upon us by the federal government ("Ancestory", 2006). In later year’s these regions of land would be named eastern Oaklahoma and Weastern Arkansas, although this was not known at the time. A White man by the the name of President Andrew Jackson signed the Indian removal act in 1830. Jackson, who had been trying to remove us from our land for a great many year’s had been and often had been successful in removing our tribe and many other’s from their land and homes, even prior to him becoming president. Often he was brutal in his attempts and had put a lot of crusades together in order to achieve this success. He wished to remove us inorder to take our land and give it to wealthy white cotton farmer’s...
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...University of Phoenix Material Nutrition and Health Worksheet Use Ch. 1 of Contemporary Nutrition, Ch. 2 of Visualizing Nutrition, supplemental course materials, the University Library, the Internet, or other resources to answer the following questions. Your response to each question should be 75 to 100 words. |What is nutrition? Why is nutrition essential to our daily lives? | | | |Nutrition is the science that links foods to health and disease (Wardlaw & Smith, 2011). It includes the processes by which the | |human organism ingests, digests, absorbs, transports, and excretes food substances (Wardlaw & Smith, 2011). It is a key to | |developing and maintaining an optimal state of health for you. Nutrition is vital for growth and maintenance of a healthy body | |throughout life. Nutrition provides the energy your body needs to function. A good nutritious diet will provide you with those | |phytochemicals and antioxidants that will help keep you feeling young, and looking great. | |What is the connection between nutrition and health? | | ...
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...Hanukkah Aaron Martin Anita Rubio John Nobles Jaswinder Singh Porche Perry REL/134 April 30, 2012 Gary D. Christiansen, M.DIV., M. Ed. Hanukkah Hanukkah is an early winter festival recalling the rededication of the “Second Temple” with the lighting of candles for eight days. In 167 BCE the Seleucid ruler, Antiochus IV took over the temple, apparently with the intention of introducing the worship of Greek God Zeus to the site. He deliberately placed on the altar a dish of pork; a forbidden meat. He also forbade circumcision; a religious practice. His acts caused so much hatred among the Jews that they rebelled. Led by the Jewish family of five brothers, the Maccabees; the Jews took back the rule of their country, and the temple was rededicated to the worship of Israel’s one God. This winter festival widely kept today is a joyous memorial that recalls the rededication of the “Second Temple”, which is observed for eight days and eight nights starting on the 25th day of Kislev (according to the Hebrew calendar), which may occur any time from late November to late December in the Gregorian calendar. The festival is observed by the kindling of the lights of a unique candelabrum, the nine-branched Menorah or Hanukiah, one additional light on each night of the holiday, progressing to eight on the final night. The typical Menorah consists of eight branches with an additional raised branch. The extra light is called a Shamash and is given a distinct location, usually...
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...A. Corporate finance is important to all managers because they must generate enough cash to compensate the investors who provide necessary capital to help company by evaluating any proposal, whether it relates to marketing, production, strategy, or any other area, and implement only products that will add value to company investors. B. The organizational forms of a company is proprietorship, partnership, and corporation: Proprietorship is an unincorporated business owned by one individual. The three advantages are easily and inexpensively form, subject to few government regulations, and income is not subject to corporate taxation but taxed as part of the proprietor’s personal income. The three disadvantages are difficult for a proprietorship to obtain capital for growth, proprietor has unlimited personal liability for business’s debts, which can result in losses that may exceed money invested in company, and life of proprietorship is limited to life of its founder. Partnership two or more persons or entities associate to conduct a non-corporate business for profit. It may operate under different degrees of formality, ranging from informal, oral understandings to formal agreements filed with the secretary of state in which the partnership formed. The disadvantages of partnership is the liability were partners can potentially lose all of their personal assets, even assets not invested in the business due to partnership law stating that each partner is liable for the...
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...Environmental Psychology Crystal Sperduto PSY460 The field of environmental psychology is a new demographic to the world of psychology. Environmental psychology is the effects the environment around one has on the said individual as well as the effect the individual has on the environment in return. There are more individuals that are aware as well as conscious the environment has, as well see what the effect they have on the environment as vice versa. In this paper, the major theoretical approaches, a more definitive overview of this discipline, as well as discuss the importance of research in the field of environmental psychology. Environmental Psychology It is described by Veitch and Arkkelin (1995) as “a behavioral science that investigates, with an eye toward enhancing, the interrelationships between the physical environment and human behavior” (p. 4). environmental psychology is derived from many different factors and disciplines such as psychological, spiritual, and physical natures when determining how the environment effects behaviors. In return environmental psychology also describes how one passively effects the environment. (Veitch & Arkkelin, 1995, p. 5). In this particular field of psychology it shows the relationship between of people and the environment it is surrounded by. By applying the social sciences such as sociology, economics and natural science. Society has become more aware of the interaction between the two due to the correlation becoming...
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