Wendy Company

Report to the Turnaround Committee

Prepared By:
ABC Consulting, LLC
Bryant Perez

August 12, 2013

TABLE OF CONTENTS

Page

Executive Summary Background Competition and the Market Field Reports and Competitive Analysis Problems Recommendations Summary Pro-Forman Income Statement Pro-Forma Balance Sheet Notes to Pro-Forma Statements Appendix A: Competitors & Ratios Appendix B: Field Reports Appendix C: Product Analysis Appendix D: Restructuring Timeline

Executive Summary

Wendy’s is currently the world’s 2nd largest quick-service hamburger company, operating 1,438 stores and franchising 5,177 store in the U.S. and 27 countries world-wide. This highly competitive segment of the restaurant industry forces Wendy’s to compete not only in terms of food quality, price, convenience and value; but also for customers, employees and real estate. In 2011 and 2012, Wendy’s sales were $2,431 million and $2,505 million respectively. Despite this increase in sales, Wendy’s profit margin was only .2%.

The major areas of concern for Wendy’s are its high cost of goods sold, high costs related to the owner ship of stores, its failure to communicate its brand and customer service. To combat these problems, ABC Consulting proposes that Wendy’s cut 100 underperforming store, and sell off franchise stores. Additionally, Wendy’s should reevaluate its employee training and retrain all employees on customer service standards. Create standardized procedures for preparing food, and retrain employees on customer service and finally increase product offerings consistent with Wendy’s goal of offering quality food - fast.

Background

Wendy’s was started in 1969 when Dave Thomas opened his first restaurant in Columbus Ohio. While other companies were selling frozen