...Background Information The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information systems technology that already exists in the human resources department (Riordan Manufacturing, 2006). In this document, the stakeholders, the information- gathering techniques, project design plan, business requirements, scope, and feasibility will be discussed. Stakeholders and Key Roles Recognizing the stakeholders and defining their participation within a company is essential to achieving the organizational objectives. The Stakeholders need to collaborate and interact with each other to guarantee the organization’s success. Stakeholders are defined as “influential people who are vitally interested in the actions of the business.” Every stakeholder big or small has an significant role in Riordan’s tactical plan. The stakeholders of importance are Riordan’s President and CEO, The Vice President of Research and Development, The Human Resource Director, and the employees. Without the direction and input of stakeholders, growth would be impossible to achieve. The President and COO will be able to provided additional history on the company. The VP of Research and Development will be able to be able to discuss the evolution of technology in the company as well as what resources are available and resources are needed to...
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...Riordan Manufacturing, Inc. SR-rm-220 Michael S Black BSA 375 August 6, 2012 John Dunn Riordan Manufacturing, Inc. SR-rm-220 Introduction and Brief History “Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. Its products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. The company was founded by Dr. Riordan, a professor of chemistry, who had obtained several patents relative to processing polymers into high tensile strength plastic substrates. Sensing the commercial applications for his patents, Dr. Riordan started Riordan Plastics, Inc. in 1991. Initially, the company's focus was on research and development and the licensing of its existing patents, but in 1992 Dr. Riordan obtained venture capital which he used to purchase a fan manufacturing plant in Pontiac, MI. At that time, the company's name was changed to "Riordan Manufacturing, Inc." In 1993, the company...
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...Service Request SR-rm-022 for Riordan Manufacturing Kalembo Pepito BSA375 August 27, 2012 Kimberly Frieder Service Request SR-rm-013 for Riordan Manufacturing Riordan Manufacturing COO Hugh McCauley is requesting the implementation of a modern, state-of-the-art information system to integrate all existing HR tools into a single application. To achieve the desired goal, a very detailed investigation needs to be performed, studying the actual processes that Riordan Manufacturing currently uses. Also, a series of stakeholders will provide the adequate feedback trough a series of face-to-face interviews and meticulous observation of their respective working environments. These tools will help create a system that will maximize time and organize the information inside the Human Resources department of Riordan Manufacturing. To gather all the requirements expected and perform a more accurate assessment for this new application, there is a need to involve several key stakeholders within the company. Starting from the upper management of the company is always one of the best steps, as they are the ones providing the guidelines for the project at hand. Some of the proposed key stakeholders to be included in the decision making process are: * President and CEO Dr. Michael Riordan- “determines and formulates all business strategies” (Riordan Manufacturing, 2012). The integration of a new information system should directly include the feedback of the CEO * COO Hugh McCauley-...
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...Introduction 1.2 Stakeholders & Requirements 1.3 Information-gathering techniques & Systems analysis tools 1.4 Scope & Feasibility 1.5 Conclusion References Service Request SR-rm-022 Part 1 1.1 Introduction Hugh McCauley, COO of Riordan Manufacturing wants to combine existing variety of tolls that are used in a single integrated application. Riordan Manufacturing wants to take advantage of a more sophisticated state of the art information systems that already exist in the company’s human resource department. This paper will discuss what key stakeholders in Riordan Manufacturing would gather requirements from, describe the information-gathering techniques and systems analysis tools you would propose for the project, identify the key factors that help ensure the information required for the project is gathered successfully and explain what project scope is and why it is important. I will also describe the areas of project feasibility that are examined in the analysis phase of the SDLC. 1.2 Stakeholders & Requirements A stakeholder is any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights. A legal obligation may be the duty to pay wages or to honor contacts (What Is A Stakeholder In Business?, 2003-2015)...
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...Service Request SR-rm-022, Part 1 Riordan Manufacturing Key Stakeholders There are several stakeholders at Riordan Manufacturing to gather requirements from to provide a clear picture of the final project. The first stakeholder to gain input would come from the Chief Operations Officer, he was the requestor of the system upgrade, is responsible for the budget, which includes payroll. The Chief Legal Officer oversees the legal aspects of the human resources programs. The individual human resources managers within the individual facilities are the stakeholders who recruit and handle benefits for employees. Each facility has an accountant that oversees payroll and bonuses as well as the payroll specialist (Apollo, 2011). Information-gathering techniques and systems analysis tools Interviews will be the first form of information gathering that will be used. Interviews and survey forms are a very effective way to gather information. Through the user’s impressions, personal experiences, task related ideas, and attitudes on the current system can give a baseline for needs. The interviews will aid in forming a definition of the scope of the system requirements. Interviews will also allow the system analyst to understand what boundaries by which to take into consideration (Havelka and Lee, April 25, 2002). Riordan Manufacturing is in need of updating their decrepit HRIS system to stay profitable. This system will move from the legacy system, integrated with the financial system...
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...Service Request SR-rm-022, Part 1 According to "Smith Services Consulting Incorporated" (2011), Riordan Manufacturing requests that we provide them with a “more sophisticated, state-of-the art, information systems technology” in their Human Resources department (SR Number, SR-rm-022). To ensure that we reach our goal, we will need to interview all of the key stakeholders and look at all the current systems that Riordan Manufacturing is using to consider what information will be required and needs to be collected. We have to make sure that we discuss the key factors and provide the best information to them in an effort to receive the required information back from the stakeholders. This will help get us the tools we need to create a project management system that will help us organize the information properly so that everything is covered. Key stakeholders in Riordan Manufacturing we would gather requirements from? To ensure success we would first start by collecting information from the very top of Riordan management, including; President and CEO, Dr. Michael Riordan; COO Hugh McCauley; Director of Human Resources, Yvonne McMillan. She will be instrumental in helping us know exactly what is expected of the new system, how it will be implemented, who made the request and what deadlines will need to be met. Next, we will gather information from the Director of Human Resources Yvonne McMillan, who directs and coordinates human resources activities. Her feedback will help...
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...the discuss the key stakeholders in Riordan Manufacturing who will provide requirements in the human resources project, describe information-gathering techniques and system analysis tools used for the project, explain what project scope is and the importance of it and describe the areas of project feasibility that are examined in the analysis phase of the SDLC. Key Stakeholders There are many stakeholders at Riordan Manufacturing, the key stakeholders that requirements would be gathered from are as follows: President and CEO Dr. Michael Riordan, Executive Assistant Jane McCall, SVP-R&D Kenneth Collins, Chief Operating Officer Hugh McCauley, VP International Operations Charles Williamson and the IT service managers. The stakeholders who can directly use the new system are also important as well. Information-Gathering To complete the system will require a set of information that will be categorized into numerous parts. This will make sure the system and processes are doable to the demands set by the SR-rm-004. SR-rm-004 is an analysis request for Riordan Manufacturing current human resources system for future integration. "Many techniques are available for gathering requirements, sometimes multiple techniques are needed to gain a complete picture (Mochal, 2008)." 1. One on one Interviews: A sit down with the client/stakeholders to ask what they need is the most common technique for gathering-information. To get the stakeholders talking ask open-ended...
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...Part 1 Hugh McCauley the COO of Riordan Manufacturing is requesting help with taking advantage of the more sophisticated state-of-the-art information technology systems that are already implemented in the Human Resources department. Mr. McCauley would like to combine these existing Human Resource tools into one integrated application. Riordan Manufacturing spans multiple locations including San Jose CA, Albany GA, Pontiac MI, Hangzhou China and all locations are accessing confidential information that needs to be shared between them. This paper is going to explain the information- gathering techniques and design methods that are planned to be used in this project. Business requirements will be gathered from the Human Resources department so that the objective of the project can be clearly defined as well as the key factors that help gather the information efficiently. All of this information will be collaborated together to create a detailed project charter that will define the daily tasks, a schedule, resources available, and a financial plan. To develop this particular project it will be necessary to gather information from multiple sources to ensure that the project performs exactly as intended. To do this I will meet with the key stakeholders that have influence on this project. To establish who the key stakeholders are in the Riordan Manufacturing project the intranet is investigated. The stakeholders of Riordan Manufacturing include the COO Hugh McCauley who is...
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...Service Request SRM-22 Riordan Manufacturing Jarred Pacheco 11-02-2012 BSA/375 Riordan Manufacturing wants to integrate an existing variety of HR tools into a single integrated application. Expected results are to define the business requirements for the development of a new HR system, and to create a detailed system design and project implementation plan to complete the project. The project should be completed in approximately six months, so the new system can be utilized in the second quarter of next year. The key stakeholders I would gather information from in Riordan Manufacturing are the director of human resources Yvonne McMillan, President & CEO of Riordan manufacturing Dr. Michael Riordan, Employee Relations Manager Andrea Gamby, Compensation & benefits manager Terri Carranza, payroll manager Silvija Peterson, Recruiter-Professional staff Eric Myers. I would choose these individuals due to the fact that they are directly related with the HR department. Other key stakeholders information would be gathered from are the employees of Riordan Manufacturing. When choosing which key stakeholders to consider, you consider the people who can affect the system or who will be affected by the system. This might include managers, employees, staff members, and even some customers and suppliers. The information-gathering techniques and systems analysis tools I would propose for the project are, Interviewing and listening. People are interviewed about their work, the...
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...week. Complete Section 1 of the Service Request SR-rm-022 paper. Using the Service Request SR-rm-022, analyze the HR system. Prepare a 4- to 6-page paper that accomplishes the following: • What key stakeholders in Riordan Manufacturing would you gather requirements from? • Describe the information-gathering techniques and systems analysis tools you would propose for the project. • Identify the key factors that help ensure the information required for the project is gathered successfully. • Explain what project scope is and why it is important. Describe the areas of project feasibility that are examined in the analysis phase of the SCLC. • Cite and discuss 2 to 3 references, in addition to the required readings, that are relevant to the assignment. Include citations and references formatted consistent with APA guidelines. Submit Section 1 of the final paper. Week 2 Individual Assignement The Riordan Manufacturing Company has submitted a service request to analyze the human resources department. The goal of this analysis is to integrate the variety of tools already in use by the company into one system for the whole company to utilize. The system development life cycle will be used to complete the request and the goal of Riordan Manufacturing. The first portion of this paper will focus on the scope and feasibility of the project, as well as describe the information gathering techniques and design methods for the service request. The...
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...IT Solutions: Proposal for New HR System By Thomas E. Foster Jr. University of Phoenix BSA/375 09/02/2013 Proposal for New Human Resource System In our quest to ever better ourselves the IT department, of Riordan Manufacturing, is submitting this Request for Proposal to integrate a more sophisticated, state-of-the art, information systems technology in our Human Resources department. Riordan Manufacturing has always strived to better ourselves by keeping up with technology in all of our operating systems and our manufacturing systems. Our goal is to remain at the forefront of the manufacturing community as we keep leading the way in all of our business systems and, at the same time, keeping the feel of a customer friendly company. We want to make sure that our customers can feel safe in the knowledge that we will do what is necessary to fulfill their business needs. As of now, our Human Resource, (HR), Operating System, (OS), has fallen short of this goal. Please understand that the system that is in place, while it has the ability to complete the task at hand is not sufficient enough for our growing organization. Right now, we are running many separate applications to process all of the HR system requirements. This process is not only time consuming, but is not a cost efficient solution that this company is looking for. If we want to accomplish our goal we need to combine all the old HR systems into a single integrated application. The IT department is...
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...Riordan Service Request part 1 Anthony Staler BSA 375 William Glassen September 22, 2014 Introduction At Riordan Manufacturing the requestor is Hugh McCauley, COO. He wants to integrate existing variety of Human Resources (HR) tools into a single integrated application for all the plant locations. Riordan Manufacturing would like to take advantage of a more sophisticated, state-of-the art, information systems technology in the Human Resources department. The Information Technology (IT) department needs to define the business requirements for the development of an HR system to support the objective of this request. Create a detailed system design and a project implementation plan required to complete the project. The project should be completed in approximately six months, so the new system can be utilized in the second quarter of next year. Key Stakeholders The key stakeholders in Riordan Manufacturing the IT department will gather requirements from are the COO, the Head Director of HR, and the HR personnel. The IT department will even ask the CEO’s input as well. The team will consider everyone that has a good idea to add to the new system. The team will develop the new HR tools application according to the requirements stated by the key stakeholders. The IT developers will ask questions in an individual interview process to get the personal touch for those using the new HR application. The developers will also put on group meetings throughout the phases of the...
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...Service Request SR-rm-022 for Riordan Manufacturing Christina Noll BSA/375 December 6, 2014 Instructor: Morton Smith Service Request SR-rm-022 for Riordan Manufacturing Before the project begins information needs to be gathered from key stakeholders and from observations of how the current system works and is used. Next this document will describe information-gathering techniques that can be used, as well as systems analysis tools that can and will be used for the project. This document will also identify key factors to ensure that information required for the project is gathered successfully. An explanation of the importance of the project scope, will be given. A description of the areas of project feasibility that will be examined will also be discussed. Information will need to be gathered in two different ways. First information will be gathered from the key stakeholders, such as the President & Ceo- Dr. Michael Riordan, the Chief Operating Officer- Hugh McCauley, the Director of Human Resources- Yvonne McMillan, and the Chief Information Officer- Maria Trinth. These key stakeholders are important because they can explain what the current system is as well as how it is used. The second way is to gather information by observing how each employee uses the current system, notating key elements of the system that is used by all employees. Two techniques that are recommended to be used in the information-gathering process are, one-on-one interviews and/or a facilitated...
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...Request SR-rm-022 Riordan Manufacturing an international plastics manufacturer employs 550 personal and has estimated annual earnings of $46 million. Riordan Manufacturing has a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. Riordan Manufacturing’s corporate office is located in San Jose, CA along with the corporations Research and Development Department. Mr. Hugh McCauley, the current COO of Riordan Manufacturing has submitted a Service Request (SR-rm-022) to Smith Services Consulting Inc. requesting to combine the existing Human Resource (HR) tools into a single application using today's existing tools in the HR system. This request will affect all plant locations. Riordan Manufacturing is looking to benefit from a more state-of-the-art information systems in its HR department. The service request will include information gathering about what the new system should include, the current system needs to be analyzed, the information gathered needs to be verified, and the scope of the work needs to be determined. A. What key stakeholders in Riordan Manufacturing would you gather requirements from? To gather all the proper requirements for the new HR system all the key stakeholders within the Riordan Manufacturing must be asked. The key stakeholders are the upper management of Riordan they will be able to provide the requirements of the new system,...
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...Riordan Manufacturing We are here with the understanding that Hugh McCauley, COO would like to update and integrate a new Human Resource (HR) system. This would be an update and integration to all plant locations where Riordan Manufacturing would get a new stat of the art and up to date HR information system. With this being said the IT department needs to understand your business requirements for the development and support of this new system request. The IT team would create detailed design project implementation plans for the project. Our IT department believes that if we were to start soon we could have the new system up and running in the next six months, which will give the company some time to see how it will do in the last quarter with the new system. Our company feels that the key stakeholders for this new system will of course be Hugh McCauley your COO, the director of the HR department, and the HR personnel. Our team is going to take all information from the key stakeholders and develop new HR tools and processes according to the requirements and information gathered. The beginning of this process is going to go a lot like an interview, where the IT department will gather relative information from those using the application that is already in use. Developers will also have a similar process throughout this time where they are gathering information for the SDLC (Software Development Life-cycle). The developers will let the HR department know what is reasonable and...
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