...What makes a Top 100 Hospital Abstract This paper explores the reasons Kaiser is one of the top 100 hospitals, using research conducted online and offline, by using patient and customer feedback, and also by explaining how Kaiser Permanente achieves its quality of care to become a top hospital. Kaiser Permanente has marketed itself as one of the top 100 hospitals in the U.S., proclaiming their exceeded cares for those who are Kaiser Permanente Members. They have been administering healthcare for many years, through inpatient and outpatient care. A plethora of accolades in various categories shows Kaiser Permanente’s success in keeping long term patients under their provided care. Keywords: Kaiser Permanente Today’s Top 100 Hospitals In today’s world, people believe in researching who can provide the best quality service in the healthcare industry. We are keenly aware of how our health service is provided when we are struck with an illness or injury, which makes it imperative to learn who ranks among the top hospitals. Kaiser Permanente has been well known to give the best quality care for those who are Kaiser Permanente Members. They are known to be highly ranked in various aspects, ranging from internal medicine, cancer research, surgery, cardiology, orthopedic care, pediatrics, and geriatrics, to name a few. Back in the 80’s and 90’s, Kaiser Permanente was well known for its less than stellar reputation. At the time, it was not fathomable that Kaiser...
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...What makes a hospital successful? In an article written for the website Nursezone.com, it states, “Top hospitals have developed and implemented a successful business and clinical strategies that allow them to balance their finances and patient care” (Larson, 2002). Pastor John A. Burden, a Seventh-day Adventist, founded Loma Linda University Medical Center on May 29, 1905 (“A Brief History Loma Linda University Health,” 2014). For more than one hundred years, Loma Linda University has dedicated itself to the teaching and ministry of Jesus Christ through service, research, healthcare, learning, and spiritual life. It was Pastor Burden’s wish to not only start a medical center, but train young Seventh-day Adventists to eventually become missionaries (“A Brief History Loma Linda University Health,” 2014). Today Loma Linda University School of Medicine is dedicated to training students by emphasizing the patient’s needs, and capitalizing on preventative care in efforts to slow down future disease. Their philosophy is to provide a Christian-like atmosphere, while providing students with a learning environment that offers excellent teachers and training facilities. Loma Linda University has chosen as its motto, “To Make Man Whole.” It seeks to restore man to wholeness, that he may more fully enjoy relationships with his fellowman and communion with God. Aside from becoming a teaching facility, Loma Linda University has a variety of outreach programs designed to give back...
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...After reviewing the hospital and health system, and analyzing its services and organizational structure, I think Ronald Reagan UCLA Medical Center is one of the top 100 hospitals because they are No. 1 among state and local hospitals, and placed in the top five nationally, according to a U.S. News & World Report survey. Additionally, they are ranked 'Best in West' for 23rd consecutive year in annual survey. The architecture of UCLA Medical Center is new and replacing their older facilities around the same area because it was suffered moderate interior structural damage. It was a disaster that led to several hospitals severely damaged and injured many people. This new hospital is named after the late President of the United States and Governor of California Ronald Reagan. There is a reason why they are the top hospitals in United States and that Ronald Reagan UCLA Medical Center is one of the top 3 that provides 15 specialties. These additional centers were added because of a “strong record of high performance … in one or more specialties,” according to the U.S. News Best Regional Hospitals website. Ronald Reagan UCLA Medical Center has research centers covering nearly all major specialties of medicine as well as dentistry and is the primary teaching hospital for the David Geffen School of Medicine at UCLA. UCLA's was the only heart transplant program in the U.S. to be ranked at the silver level. Among the 744 solid-organ donation programs ranked by the Health Resources and...
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...WHAT MAKES A TOP 100 HOSPITAL? Anthony Bennett January 31, 2016 The Cleveland Clinic is a hospital located in Cleveland, Ohio It was founded in 1921 and is associated with Case Western Reserve University and also with the Cleveland Clinic Lerner College of Medicine. Cleveland Clinic has more than 1,400 beds on its main campus and 4,450 beds systemwide. The system consists of a 44-building main campus in Cleveland, eight community hospitals, a children's hospital for rehabilitation, one affiliate hospital and 75 outpatient clinics locally, as well as one facility each in Weston, Fla, Las Vegas, Toronto and Abu Dhabi. Cleveland Clinic is led by President, Director and CEO Delos "Toby" Cosgrove, MD. Dr. Cosgrove also serves as chairman of the board of governors. In 2014, Dr. Cosgrove wrote a book entitled The Cleveland Clinic Way: Lessons in Excellence From One of the World's Leading Health Care Organizations. In it, he describes how Cleveland Clinic is preparing for the future of medicine by keeping the focus on the patient (Cosgrove, 2014). One reason I feel that the Cleveland Clinic is a top hospital is due to their expenditures and budgeting practices. Cleveland Clinic's total operating revenue in 2013 was $6.5 billion, and its operating income was $296 million. At the end of last year, Cleveland Clinic had 320 days cash on hand. It was also known to have $9.14 billion dollars in total patient revenue according to a report by Jamie Oh (Oh, 2011). These types...
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...intro to health services mgmt | What Makes a Top 100 Hospital | Ronald Regan UCLA Medical Center, Los Angles | | | 9/20/2012 | A brief over-view of one of Americans Top 20 Hospitals. Los Angeles’s own heart and soul of the city, the Ronald Regan UCLA Medical Center, Ranked BEST In The WEST 1990-2013 and No. 3 in the Nation. The mission of the Ronald Reagan UCLA Medical Center is to provide excellent patient care in support of the educational and scientific programs of the schools of the UCLA Center for the Health Sciences. ("About UCLA health," 2012) | This nation is full of hospitals with caring and loving doctors, nurses, nursing assistants and other medical staff, but a hospital that stands out from the crowd is California’s own Ronald Reagan UCLA Medical Center. This hospital is located right in the heart of Los Angeles’s metro area, serving over one million outpatient visits and eighty-thousand hospitalizations and countless interactions with the community physicians. The Ronald Reagan Medical Center is one out of four of UCLA’s medical facilities located in California, that serve its’ patients with the most comprehensive and advanced health care systems in the world. For over fifty years the UCLA Health System has provided the best in health care and the latest in medical technology to the people of Los Angeles and the world. Comprised of the Ronald Reagan UCLA Medical Center its wide-reaching system of primary care and specialty care offices throughout...
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...|Truven Health Analytics | |SWOT | |Devry 2012 | |Sarah Palm | |9/23/2012 | Truven Health Analytics In December 2006 Thomson Reuters acquired Solucient. Solucient provides data and advanced analytics that hospitals and health systems use to improve performance and lower costs. With Solucient, Thomson accelerated its plan to deliver integrated clinical and management decision support tools that create the most comprehensive view of the healthcare enterprise. Summer of 2012 lent it’s self to another change as the healthcare business of Thomson Reuters was purchased by VERITAS private equity firm and renamed Truven Health Analytics. Truven’s Mission Statement: At Truven Health Analytics, we combine our comprehensive information with deep analysis and industry benchmarks to transform your data into actionable knowledge. And because we have visibility across the entire continuum of care, we truly understand your workflow and create real connections...
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...the highest in the state and country. Your heart is in good hands. | Women's CareGenesis Women's services are comprehensive and have you covered no matter your age or stage in life. | Emergency & TraumaGenesis emergency & trauma teams save lives every day with 24/7 expert and timely care. | Orthopedic CareThe Genesis Orthopedic team understands your pain and will help you get back to enjoying life. | NeurosciencesOur team of highly skilled experts will work together to help identify the best treatment for you. | http://www.genesishcs.org The above information is the mission, values, and vision, plus a few of the areas in which they specialize in. Every large organization needs to have a mission statement to tell customers what they strive for. Customers want to know the core values of an organization and where the organization sees itself going in the future. If an organization specializes in an area, people want to know. This is how Genesis Health Care first presents itself to the public. Its mission, vision, and values are for all to see and hear. Genesis Leadership The Genesis administrative level consists of 10 senior leaders who provide strategic oversight, guidance and...
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...sherrimoche@yahoo.com What makes a top 100 hospital? Johns Hopkins Medicine HSM310 Introduction to Health Services Management 11/18/13 Professor Hastings 2 There are many factors involved in deciding what makes a top 100 hospital. Not only is it about great patient care, low mortality rate and safe procedures; but a hospital also needs to be able to function financially as well. The healthcare industry is a business as well as a medical institution. Since the health care field is always changing, medical facilities need to be up to date on the latest medical breakthroughs and have the ability to research new techniques. Johns Hopkins Hospital, based in Baltimore, Maryland, is a non-profit organization dedicated to improving the “health of the community and the world” (hopkinsmedicine.org.) Johns Hopkins, in a population of 1.5 million people, was a philanthropist who wanted to give back to the community by setting higher standards of healthcare. In his will, Johns Hopkins included his desire to construct not only a hospital, but a university as well (The Biography Channel, 2013). He was a firm believer in furthering ones education in the hope of finding cures for all diseases. This concept of marrying medicine and education is referred to as Johns Hopkins Medicine. Johns Hopkins Hospital has been ranked the #1 hospital in the country for the past 21 years, and is still going strong (Auerbach, 2013). US News evaluated over 5,000 hospitals, nursing homes and other...
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...“What Makes a Top 100 Hospital” What Makes a Top 100 Hospital? What would make Mayo Clinic one of the most recognized hospitals in the nation? We will discuss the many reasons and what it takes to be so well recognized and the many benefits that Mayo Clinic has to offer. “The Mayo Clinic has not only been recognized by numerous agencies for its quality in health care, but it has been recognized more so than any other academic medical center in the nation.” (Kroker, 2013) In 2012, Mayo earned the No. 3 overall spot on the “best hospitals” list and ranked No. 1 in the nation in five areas- gynecology, diabetes and endocrinology, gastroenterology, nephrology, and pulmonology. History of Mayo Clinic William Worrall Mayo, who settled in Rochester, Minn. in 1863, is the founding father of what is now called the Mayo Clinic. Mayo Clinic was developed gradually from Dr. Mayo’s medical practice. His dedication became a family tradition and his two sons, Will and Charles joined his practice in 1883 and 1888. Later as they succeeded with their “pooled” knowledge and skills, patients discovered this advantage. They had developed a reputation for excellence in patient care. Doctors and students came from around the world to learn new techniques from the Mayo’s. Patients also came from around the world for treatment. Since 1919, the Mayo Clinic has spread largely to two additional cities including Jacksonville Fl., and Phoenix Arizona. The main campus in Rochester employs...
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...going to an actual hospital. This facility is not considered a hospital and therefore does not provide any type of emergency care. In an ambulatory surgery center patients do not need admission, go home right after their procedure and do not stay overnight. Running a surgical center is no easy task, so knowing the laws and regulations are extremely important. There can be many legal issues involved so proper training and education are vital components for the staff and healthcare professionals within those types of facilities. There are many legal issues that mainly involve dealing with physician ownership, network waivers and Medicare cases. Physician ownership seems to be one of the most legally debatable issues having to do with ambulatory centers. This is due to a lot of new owners that come in and buy the business from old owners leaving it. Most owners have to be able to understand their contract with legal obligation for the concerning buyer when selling the center. Selling a surgery center can be difficult especially if it is due to a financial situation. All owners of a business like this must be optimistic about acquiring new business to increase financial compensation and should be monitoring this type of activity with their own software. It is always important to track productivity statistics early to know what you are up against and what changes need to be made, if any. Continuous assessments and monthly audits can help an owner to stay on top of the profits being...
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...bills. What the St. Jude Foundation does is enable the families to focus on the child, not worry about the payments. The family of the patients at St. Jude never receive a bill for treatment, therapy, or housing. St. Jude Children’s Research Center does more than just treat pediatric cancer patients; it also plays a role in the dynamics of...
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...Application Paper xxxxxxxxxx DeVry University HSM 310 September 14, 2014 Dr. Becky Foster What Makes The Mayo Clinic a Top 100 Hospital? To become one of the best hospitals in the United States the facility needs to be more than just an Emergency Department. Yet, to be claimed as the number one hospital in the whole US is astounding (Leonard 2014). These great hospital facilities also offer more than just a delivery and nursery ward. The great hospitals, such as the Mayo Clinic, offer a full array of medical services and medical specialists and they do all of this while giving exceptional customer service that move them from the ordinary category, to the extraordinary category. The Mayo Clinic’s History The Mayo Clinic is a non-profit hospital and medical group that was started by just one medical doctor back in 1864, Dr. William Mayo (Lanier 2014). In the 1880’s his two sons William Jr. and Charles joined their fathers Minnesota practice. Now, it has three major working campuses, among many smaller healthcare facilities that they have, and that employ more than 4000 full-time medical providers, along with more than 50,000 support staff (Colón-Otero 583). They also do global support groups, scientific, clinical, and educational outreach. ...
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...University Mayo Clinic The magical Mayo Clinic has what every hospital is looking for; exceptional patient care, top of the industry research, and an impeccable budget. Mayo Clinic is considered a leader in cancer, heart disease, respiratory disorders, and urology in research as well as patient care. It is a rarity that a hospital is ranked at the top of the U.S. ratings in so many specialties. According to Kotler and Keller, “The clinic’s two interrelated core values trace back to its founders and are at the heart of the all the organization does: placing the patient’s interests above all others and practicing teamwork” (2012). Mayo Clinic is so good at customer service because the doctors and staff are all working towards a common goal, the ultimate best care for the patients, instead of worrying about their counter parts making more money and gaining more fame. One of the biggest differences between Mayo Clinic and other hospitals, private and not-for-profit, is that the patients state the “feeling” of accommodation and caring is felt the minute the patient begins speaking with anyone that is employed by the Clinic from volunteers, housekeeping, to the highest ranked physicians. The Mayo Clinic concentrates on teamwork between their doctors. All the doctors at the Mayo Clinic are salaried employees instead of getting paid for how many patients they treat, or how many exam referrals they create. This concept makes patient care quicker and smoother when a doctor doesn’t...
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...and how we can improve the performance of the hospital within National Health Service. So that, the CEP researchers do a survey of clinicians and hospital managers that show, how well are NHS hospitals managed - and what could be done to improve this? Also the author mentioned that there is a significant different in the performance of hospitals within NHS, also the measure used and the all indicators show a wide spread of performance between hospitals. Moreover, as the author mentioned that the variation in performance parallels other parts of economy. In addition, they do a new study and they apply to hospitals a modified version of the methodology for measuring management practices that we have used successfully in the manufacturing and retail sectors. Also they do another study and they interviewed doctors and managers in orthopedics and cardiology in acute hospitals in England, using an evaluation tool that defines and scores 18 different management practices from one to five. And the author mention that they score management practices within three broadly defined areas which is Monitoring, People and Target setting. The author shows that they did an interview for 161 clinicians and managers and they got a high response rate 61% of all acute hospitals in England. The author indicates that the better clinical outcomes, shorter waiting times, better financial performance and higher staff satisfaction always will be at hospital with higher management scores. As we know that...
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...Fuller Community Hospital Networking Project CMGT 554/IT Infrastruct In week’s three individual dissection of Patton-Fuller Community Hospital Networking Department, I will discuss three topics that will help with a better understanding of the Hospital’s Networking Department. During the first topic, a complete analysis will be completed on the network systems in use. While covering the second topic, discussion on what standards may be missing from the Hospital’s current network. During last topic, I will identify the Hospital’s wireless technology in currently in use and how it may enhance the hospitals network. Patton-Fuller Community Hospital currently uses a Local Area Network (LAN) standard within the hospital with certain Departments using a Wireless Local Area Network (WLAN) standard. The Hospital’s top view IT network perspective has the Hospital divided into two sections, the Clinical Areas and the Administrative Function Areas. The entire Hospital‘s backbone (BN) network structure is a 1000 BaseT Ethernet cable. A 1000 BaseT Ethernet cable also known as IEEE 802.3ab, is the standard for gigabit Ethernet using copper wiring (Wikipedia, 2010). However, in the second half of the Hospital’s network structure, the Clinical Areas, a 1000 BaseF Ethernet cable is the standard. A 1000 BaseF, also known as 1000Base-F, is a physical layer baseband specification for Ethernet communications over optical fibers (Wikipedia, 2010). The Departments that make up the Administrative...
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