...Chapter 1 questions: January 27, 2013 Chapter One: Resolving Ethical Business Challenges What are the potential ethical issues faced by Acme Corporation? Acme is essentially bribing buyers in return for the purchase of their products. This could backfire on Acme if the buyers’ company,Thermocare, finds out. The reaction of the company may be to fire their buyer and cut ties with Acme all together. This, of course could be potentially fatal for Acme in two ways. One, by damaging their infrastructure through lost revenue and two, by damaging their corporate reputation. What should Acme do if there is a desire to make ethics part of its core organizational values? Acme needs to develop a new, strong internal business ethics code. This may require some employee turnover of the Acme staff, and holding a meeting to present new standards. Acme needs to have each staff member sign an agreement that will force repercussions if rules/codes are broken. This will help keep Acme on the right track to renewing their core organizational values. Identify the ethical issues of which Frank needs to be aware. There are several ethical issues that Frank needs to be aware of. The first, Frank’s own personal integrity. By bribing, Frank is compromising his own integrity. He needs to understand that his reputations is at risk along with Acme’s. Frank’s actions reflect the integrity of Acme because he is working as an agent of the company. Bribery may cause future problems for Frank as...
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...1. What are the potential ethical issues faced by Acme Corporation? Frank from ACME corp. is leveraging his personal relationship and offering bribes and kickbacks to Otis of Thermocare to increase purchase contracts. This could potentially be a large problem if Thermocare becomes aware of such practices. The purchase of product should be warranted with quality of products and price structures, not because it gets you tickets to baseball games and Cancun. If ACME is competitive, there is nothing wrong with these kick-backs. If there is a better option for Thermocare, however, and Otis is choosing ACME for kickbacks alone, this becomes an ethical problem. If other customers of ACME or general public discovered these practices, they could damage their infrastructure thru lost revenue or hurt their public image. 2. What should Acme do if there is a desire to make ethics a part of its core organizational values? If ACME wanted to adapt Ethics as part of its core organizational values, they should start in the same approach as the structure of the business, top-down. Amber may be Frank’s boss but does business no more ethical than Frank does. Instead of warning of ethical issues, she re-enforces the practice of bribing the client. Therefore, Amber requires ethical training as much as Frank does. Her manager likely needs Ethical training as well as anyone up the chain. 3. Identify the ethical issues of which Frank needs to be aware. Frank needs...
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...CHAPTER 1 – THE IMPORTANCE OF BUSINESS ETHICS 1. ------------------------------------------------- What are the potential ethical issues faced by Acme Corporation? By Frank giving gifts to Otis to entice him into purchasing more inventory, the ethical issue of bribery arises. If consumers or potential customers learn about Frank giving gifts to get sales, it could cost Acme Corporation fines and declined consumer trust. Outsiders could perceive Acme’s misconduct as a bribe or the impression that the company has to give bribes because their products are inferior. In addition, the fact that Frank is concerned about management finding out about the gift giving to Thermocare; despite Amber’s approval of his actions, means Acme may not approve of the gift giving, or the misappropriation of corporate funds. 2. ------------------------------------------------- What should Acme do if there is a desire to make ethics a part of its core organizational values? An ethics program should be created and an ethics officer assigned to oversee it. The program should include the values, beliefs, and established and enforced patterns of conduct that employees will need to have in place to identify and respond to ethical issues. The company may also want to include a section in the ethics protocol that bans gift giving to attract sales. 3. ------------------------------------------------- Identify the ethical issues of which Frank needs to be aware. The ethical issues...
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...1) What are the potential ethical issues faced by Acme Corporation? i. The ethical issue faced by Acme Corporation is that the comapany was facing a decline state in the culture. ii. The ethical issue faced by Acme Corporation was that few mistakes were allowed in the supplies industry because of there competitors. iii. The ethical issue faced by Acme Corporation was not connected to the right buyers. iv. The ethical issue faced by Acme Corporation is not having the knowledge on how to treat their consumers. 2) What should Acme do if there is a desire to make ethics a part of its core organizational values? • Must have means to practice social reponsiblity, while serving customers valuing, their employees and establishing trust with the public. Ethical conduct toward customer builds a strong competitive positon that has been shown to positivey affect business performance and product innovation. Also if generally accepeted that customer satisfaction is one of the most important factors in corporation, then the bussiness would become successful. The corporation must continue to develop and adapt products to keep pace with customers’ changing desires and perferences to develop long term relationships with its customers and stakeholders. 3) Identify the ethical issues of which Frank needs to be aware. • Franks needs to be aware of how to deal with personal moral dilemmas.also able to recognise the relationship between bussiness ethics and personal ethics...
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...2015 BUS/222 – Dr. Armando Salas-Amaro 1. What are the potential ethical issues faced by Acme Corporation? One of the most important issues that businesses must face are integrity and trust. Conducting business affairs with as much honesty and treating everyone as fairly as possible. In this situation I believe that Frank the salesperson is enticing Otis the buyer with perks to pick their product so that he could get the contract that Acme Corporation had been trying to get for so long. By Frank offering tickets to games or vacations he was able to get that contract. Sure, that seems enticing and it seems like Frank is building a relationship with Otis. However, if you really look at the big picture, Frank is actually using a tactic to bring Otis closer in to close the contract. Frank is not using the product he is making the decision to make the deal sweeter with extra perks. This is not ethical at all to do business this way. Yes you want to make your clients happy but you can make them happy using your company’s values and your company’s mission. It is not ethical to use gifts to get what you want in business. 2. What should Acme do if there is a desire to make ethics a part of its core organizational values? If Acme wants to make ethics a part of its values then they will definitely have to stop offering gifts just to get contracts. I mean you definitely want to make your clients happy and offer to them what works best for their company. However accepting...
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...Cassandra Daniels Everest University What are the potential ethical issues faced by Acme corporation? The ethical issues faced by this corporation were “the medical supplies industry competitive nature. This caused a few mistakes to be tolerated.” (Ferrell, O.C., Fraedrich, J. & Ferrell, L. (2013) Business Ethics: Ethical decision making and cases. (9th edition) Mason OH: Cengage). Frank wanted the contract to increase, but he has to first figure out if the inventory is at high standard for the company. If the inventory is good then it is possible for Frank to get his increased contract. They did see that inventory did pick up a good bit. Now they are trying to figure out if Acme is a good fit for them. Frank letting Otis knows that their increase is because of Frank’s quality products. There are personal things given to Otis, which would cause problems for Frank and Acme Corporation in the future. What should Acme do if there is a desire to make ethics a part of its core organizational values? Acme should check and see if all the rules are put out and make sure the personnel get them and understand them. They need to provide a rule for giving gifts to customers. Getting into bribery offer that Otis had for Frank could have been prevented if Frank did not accept it. Being that Frank accepted the offer is going to cause problems in the future between the two. There should be an agreement for everyone to sign which is stating what could happen if any of the rules/or codes...
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...Resolving Ethical Business Challenges Business Ethics Week 1 Everest University Amy Childers Resolving Ethical Business Challenges 1. What are the potential ethical issues faced by Acme Corporation? To me it seems that Frank is bribing Otis in order to with gifts in order to keep him as a buyer for Thermocare. Frank is thinking about himself and the praise and bonuses he is getting and really not focusing on the company and all that could result in the end. I think if other buyers knew this was going on it would probably hurt the company. Gifts should be given to everybody not just one person and in this scenario Otis seems to be the only one getting the personal gifts. That is probably why Frank is doing so well in the company and moving up faster than anyone else. Amber which is his boss is aware of the situation and she is covering up for Frank. Amber did invite everyone to Las Vegas for a Thank you party except Otis and his wife who went to Cancun. Not to mention the Adult Entertainment Club. To me this is acting unethically in the business. Amber’s ethical issues should be questioned as well. 2. What should Acme do if there is a desire to make ethics a part of its core organizational values? I think Acme should make sure to lay out all the rules and communicate them clearly to all of their staff. Also, let them know there will be consequences for those who don’t follow and abide by the rules for any reason. The main thing to let them know is no special...
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...Chapter 1 and Chapter 3 - Questions and Exercises Chapter 1 (pages 26-27) 1. What are the potential ethical issues faced by Acme Corporation? The potential ethical issues faced by Acme Corporation is giving gifts can lead to dilemmas about whether the gift being given will be perceived as a bribe or simply a gift. If gifts are given, it shouldn’t be given to one person, but instead, an entire team or division. As this could cause other members of the team to feel that there is something more is happening. In this specific case, Frank is giving personal gifts only to Otis, which could cause problems for Frank and/or Acme Corporation in the future. 2. What should Acme do if there is a desire to make ethics a part of its core organizational values? Acme Corporation should make sure that all the rules and guidelines are in writing as well as communicate them to all the personnel as part of its core organizational values. These guidelines should detail items including the giving of gifts to customers as far as a maximum dollar amount or the number of times you are allowed to do it per customer. 3. Identify the ethical issues of which Frank needs to be aware. The ethical issue that Frank needs to be aware of is the fact that, Otis can perceives the gifts he is being given as a bribe. It seemed as Frank was unsure about Otis’ request in Vegas, what will happen if he doesn’t satisfy this request? It’s good to go with your initial feeling and if needed, say no in a professional...
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...What are the potential ethical issues faced by Acme Corporation? -Acme Corporation faces the ethical issue of bribery in order for buyers to purchase their products. This type of behavior can cause the corporation million dollars of fees and decline of consumer trust. Moreover, if outsiders get a word of Acme’s misconduct, the corporation can loose large portion of revenue and damage its reputation. What should Acme do if there is a desire to make ethics a part of its core organizational values? -In order for Acme Corporation to prosper in the future it must establish a strong ethical code of business conduct. This change may require a new staff hiring or ethical simulation tests, in which employees are re-trained on ethical behavior. Moreover, the company must have a clear mission statement and vision for the employees to follow without being trapped between what is right or wrong. More than anything, the Acme employees must have clear transparency so that if something goes wrong, employees can feel secure and confident to point out where is the weakest link. Identify the ethical issues of which Frank needs to be aware. -There are several ethical issues that Frank needs to by aware off and the first issue is that Frank is engaging in some kind of bribery, thus putting on line his own reputation as well as the company’s. Also, Frank’s misconduct towards the customer results in questioning Frank’s personal and business integrity. It is one thing to have business relations...
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...Chapter 1 Questions 1. What are the potential ethical issues faced by Acme Corporation? Tolerating and giving blessings is such a territory which continually puts corporate experts in a problem about whether the blessing being given will be seen as a fix or just a blessing. Blessing ought not be given to only one individual, yet rather to the entire group or division. Something else, different individuals from the group regularly feel that there is something additionally going on. For this situation, individual blessings are being offered just to Otis which could bring about issues for Frank and/or Acme Corporation later on. 2. What should Acme do if there is a desire to make ethics a part of its core organizational values? Ensure that every one of the principles are laid out before hand and convey them to all the faculty. Incorporate something that incorporates the giving of endowments to clients. 3. Identify the ethical issues of which Frank needs to be aware. Will the endowments being given seen as an influence or basically a blessing? What is going to happen when Frank is not ready to fulfill all of Otis solicitations? It appeared as Frank was not entirely certain about the solicitation in Vegas so he ought to run with his premonition. In the event that flawed it is ideal to say no in a pleasant expert manner. 4. Discuss the advantages and disadvantages of each decision that Frank could make. Favorable circumstances are that the record is developing and adding...
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...A 1. What are John’s ethical issues? - Misuse company resource pocketing profits from the shortingprocess by b uying and selling stocks without the client’s knowledge - Bribery paying for clients expenses. - Employee theft researching IPOs and using this informationto his advantage. - Time theft not giving the time and attention needed toproperly train new hires 2.Are there any legal considerations for John? Buying and selling their stocks without their knowledge isillegal. He would be fined for this behavior. 3.Discuss the implications of each decision John has made andmay take in the future to handle his situation. What he has done leading him tohave problems with Cessnaand Turtles because they are not risk-takers. Hisreputationwill be harm sharply in this situation.In order to cover his frauds, he is going to negotiate with SEC tohandle the situation.He may give bribes for some investigators. C ACME Corporation resolving ethical business challenges* 1.What are the potential ethical issues faced by Acme Corporation?- Engaging bribery in business: Frank offered brides to Otis tosecure the sales.- In case, Themorecare becomes aware of this practice, it is supposed that Acme’s product having pr oblems=defectiveproducts led to these kick-backs lose either reputation orrevenues. 2.What should Acme do if there is a desire to make ethics a part ofits core organizational values? - Company has tobuild up a system...
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...suppressed content does not materially affect the overall learning experience. The publisher reserves the right to remove content from this title at any time if subsequent rights restrictions require it. For valuable information on pricing, previous editions, changes to current editions, and alternate formats, please visit www.cengage.com/highered to search by ISBN#, author, title, or keyword for materials in your areas of interest. Copyright 2011 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s). Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it. Licensed to: CengageBrain User Business Ethics, Ninth Edition O.C. Ferrell, John Fraedrich, and Linda Ferrell Vice President of Editorial/Business: Jack W. Calhoun Publisher: Erin Joyner Senior Acquisition Editor: Michele Rhoades Managing Developmental Editor: Joanne Dauksewicz Editorial Assistant: Tamara Grega Marketing Manager: Jon Monahan Senior Marketing Communications Manager: Jim Overly Marketing Coordinator: Julia Tucker Content Project Manager: Joseph Malcolm Production Manager: Kim Kusnerak Media Editor: Rob Ellington Rights Acquisition Director: Audrey Pettengill Rights Acquisition...
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...about what is “right” and “wrong” (moral norms) which may be incompatible and/or incommensurable with your own personal moral norms. International engagement involves working within other societies where you are likely to be faced with different norms. Deciding when it is appropriate to act under one norm or another requires careful consideration. An example of a moral norm may be: “it is wrong to physically harm a child, and those who do so should be punished.” An ethical dilemma in your international engagement may arise when your moral norms differ from those of a society regarding: ▪ Treatment of/value in women and other gender/sex issues ▪ Treatment of/value in children and the elderly ▪ The environment, waste, and consumption ▪ Business practices, loyalty, contractual agreements, and work ethic ▪ Treatment of/value in animals ▪ Privacy and community ▪ Religion, religious dogma and tradition Ethical pluralism is also known as “value” or “moral” pluralism. It is related but not identical to the concepts of moral relativism (there exist many moral theories and there is no objective standard by which they may be judged) and cultural relativism (that norms, values, and practices may be understood as sensible within their respective cultural contexts). Relevance to ISL: Sustainability Ethical pluralism suggests your actions may be in opposition to local norms, or you might be expected to act in opposition to your own norms. Either one of these conflicts may make your...
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...Integrated Approach to Strategy Running Case Featuring Wal-Mart Wal-Mart’s Competitive Advantage (Chapter 1) ● Working Conditions at Wal-Mart (Chapter 2) ● Wal-Mart’s Bargaining Power over Suppliers (Chapter 3) ● Human Resource Strategy and Productivity at Wal-Mart (Chapter 4) ● How Wal-Mart Became a Cost Leader (Chapter 5) ● Wal-Mart’s Global Expansion (Chapter 6) ● WalMart Internally Ventures a New Kind of Retail Store (Chapter 8) ● Sam Walton’s Approach to Implementing Wal-Mart’s Strategy (Chapter 9) Strategy in Action Features A Strategic Shift at Microsoft (Chapter 1) ● The Agency Problem at Tyco (Chapter 2) ● Circumventing Entry Barriers into the Soft Drink Industry (Chapter 3) ● Learning Effects in Cardiac Surgery (Chapter 4) ● How to Make Money in the Vacuum Tube Business (Chapter 5) ● The Evolution of Strategy at Procter & Gamble (Chapter 6) ● Diversification at 3M: Leveraging Technology (Chapter 7) ● News Corp’s Successful Acquisition Strategy (Chapter 8) ● How to Flatten and Decentralize Structure (Chapter 9) Practicing Strategic Management Application-based activities intended to get your students thinking beyond the book. Small-Group Exercises Short experiential exercises that ask students to coordinate and collaborate on group work focused on an aspect of strategic management. Exploring the Web Internet exercises that require students to explore company websites and answer chapter-related questions. Designing a Planning System (Chapter 1) Evaluating Stakeholder...
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...Integrated Approach to Strategy Running Case Featuring Wal-Mart Wal-Mart’s Competitive Advantage (Chapter 1) ● Working Conditions at Wal-Mart (Chapter 2) ● Wal-Mart’s Bargaining Power over Suppliers (Chapter 3) ● Human Resource Strategy and Productivity at Wal-Mart (Chapter 4) ● How Wal-Mart Became a Cost Leader (Chapter 5) ● Wal-Mart’s Global Expansion (Chapter 6) ● WalMart Internally Ventures a New Kind of Retail Store (Chapter 8) ● Sam Walton’s Approach to Implementing Wal-Mart’s Strategy (Chapter 9) Strategy in Action Features A Strategic Shift at Microsoft (Chapter 1) ● The Agency Problem at Tyco (Chapter 2) ● Circumventing Entry Barriers into the Soft Drink Industry (Chapter 3) ● Learning Effects in Cardiac Surgery (Chapter 4) ● How to Make Money in the Vacuum Tube Business (Chapter 5) ● The Evolution of Strategy at Procter & Gamble (Chapter 6) ● Diversification at 3M: Leveraging Technology (Chapter 7) ● News Corp’s Successful Acquisition Strategy (Chapter 8) ● How to Flatten and Decentralize Structure (Chapter 9) Practicing Strategic Management Application-based activities intended to get your students thinking beyond the book. Small-Group Exercises Short experiential exercises that ask students to coordinate and collaborate on group work focused on an aspect of strategic management. Exploring the Web Internet exercises that require students to explore company websites and answer chapter-related questions. Designing a Planning System (Chapter 1) Evaluating Stakeholder...
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