...* Module/Week 1 Lecture Notes * Topic: Why Management of Information Systems (MIS) Welcome to the introductory course in the Management Information Systems program. Whether you are taking course as a Business Elective or your required BMIS core, you may find, as the text author states, “Introduction to MIS is the most important class in the business school.” I must agree. An understanding of how Information Systems support a business by helping to build competitive advantage is critical to everyone in today’s technology driven, global business environments. In this module/week, you will be learning about four nonroutine critical skills that make MIS professionals some of the most valuable employees a business has. These four skills are: Abstract Reasoning, Systems Thinking, Collaboration, and Ability to Experiment. Don’t panic at this point thinking you don’t have these skills. Over the period of your BMIS program you will learn these skills. It just happens often without you knowing it. MIS professionals are different than other people. We bridge the gap between technologist (who speak “technobabble”), and users (who speak “businobabble”). That gap widens at a rapid rate, so prepare yourselves for a wild ride. Additionally, this module/week introduces the five-component Information Systems Framework. This provides your first step in learning about Abstract Reasoning and Systems Thinking. It puts information into a “model” (Abstract Reasoning) that helps...
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...............................4 Discussion: How MIS impacts people issues within Hotel chain..................5 Disadvantages of MIS...............................................................................11 Conclusions..............................................................................................15 Recommendations...................................................................................13 Appendix 1..............................................................................................16 Appendix 2..............................................................................................17 References..............................................................................................18 EXECUTIVE SUMMARY This report examines what is a management information system (MIS). It describes the importance of MIS and how this impacts decision making within an organisation. The introduction sets out what is MIS and how it is generally employed in the smooth running of an organisation. The discussion section of this report examines the advantages and disadvantages associated with MIS issues and how management understanding of MIS is important in assisting decision making. It discusses how MIS can influence and impact organisational behaviour. The Tourist and Leisure industry has been selected as the specific industry subject to detailed discussion on how MIS affects the people issues within an organisation. ...
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...Structure in an Organization. Management information system (MIS) professionals develop information systems used for data management. These include searching, storing and analyzing data. They play an important function in fields such as integration, exchange and information security. They are also able to implement, design and use business data systems in ingenious ways to increase the adeptness and effectiveness of a company. MIS specialists are responsible in assisting an organization build or deploy a system, in the event that they are unable to access important tools to do so. They are able to apply information technology to a business setting. They are responsible for researching software and hardware updates by evaluating new products and negotiating pricing with product vendors. Systems management involves the MIS professional to monitor the computer system of an organization, which include system recovery and restart, monitoring safety compliance, controlling the computer system security and developing procedures and standards. This assists the organization to make important decisions and correct out of control situations. MIS specialists are also responsible for overseeing information technology staff. These tasks include development, training and performance management. They also assist in actual staffing of the department as well as outsourcing if necessary. They also guide middle management in controlling business functions, target setting and short term planning. Top management...
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...Summary 1. Explain why information systems are so essential in business today. Information systems are a foundation for conducting business today. In many industries, survival and even existence is difficult without extensive use of information technology. Information systems have become essential for helping organizations operate in a global economy. Organizations are trying to become more competitive and efficient by transforming themselves into digital firms where nearly all core business processes and relationships with customers, suppliers, and employees are digitally enabled. Businesses today use information systems to achieve six major objectives: operational excellence; new products, services, and business models; customer/supplier intimacy; improved decision making; competitive advantage; and day-to-day survival. 2. Define an information systems from both a technical and a business perspective. From a technical perspective, an information system collects, stores, and disseminates information from an organization’s environment and internal operations to support organizational functions and decision making, communication, coordination, control, analysis, and visualization. Information systems transform raw data into useful information through three basic activities: input, processing, and output. From a business perspective, an information system provides a solution to a problem or challenge facing a firm and provides real economic value to the business. 3. Identify and describe...
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...Questions & Answers for mid-term examination Chapter 1: 1- List and describe four reasons why information systems are so important for business today? Answer: - Capital Management - Foundation of doing business - Productivity - Strategic opportunity and advantage 2- Describe five technology and business trends that have enhanced the role of information systems in today’s competitive business environment: Answer: (chapter 1: page 8) - Internet growth and technology convergence - Transformation of the business enterprise - Globalization - Rise of the information economy - Emergence of the digital firm 3- Describe the capabilities of a digital firm. Why are digital firms so powerful? Answer: - Digital firm is one in which nearly all of the organization’s significant business relationships with customers, suppliers, and employers are digitally enabled and mediated. - Digital firms are so powerful because all companies can use internet technology for e-commerce transactions with customers and suppliers, for managing internal business process, and for coordinating with suppliers and other business partners. E-commerce includes e-commerce as well the management and coordination of the enterprise. And also digital management of key corporate assets. 4- What is information system? Distinguish between a computer, a computer program...
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...orgSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS APPLICTION OF MIS IN ITC LTD [Type the document subtitle] SURESH L I SEM, MBA D-SECTION ,ROLL NO:33 PESIT. CONTENTS Headings Page no 1.APPLICATION OF MIS IN ITC LTD 01 2. CONTENTS 02 3.ABSTRACT 03 4.ITC LTD PROFILE 04-05 5.OVERVIEW 06 6. COMPANY 07 7.VISION 08 8.WHY SAP? 09 9. IMPLEMENTATION 10 10.SOLUTION 11 11.BENEFITS 12 12.REFERENCES 13 ABSTRACT Management Information System (MIS) provides information for the managerial activities in an organization. The main purpose of this research is, MIS provides accurate and timely information necessary to facilitate...
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...COLLEGE OF BUSINESS FIRST SEMESTER SESSION 2013/2014 BKAS 3103 INFORMATION SYSTEMS STRATEGIC PLANNING GROUP A INDIVIDUAL ASSIGNMENT : ”THE THREE ERA’S” PREPARED BY: NADIA ABDULLAH 213802 SUBMITTED TO : PUAN RAJA HASLINDA BINTI RAJA MOHD. ALI SUBMIT DATE: 3RD OCTOBER 2013 Three-era model is the era consists of data processing, management information system and strategic information system. Data processing (DP) is a process to convert for a set of inputs which is like raw data that will produced outputs. Output for example information and even facts. Management information systems (MIS) is basically using computer system to manage the organizations effectively and efficiently. Strategic information system (SIS) is typically using computer system in order to manage competitiveness in this whole flexible business changes. Data processing started in the 1960's followed by Management Information system in years of 70's and beginning of new era in 1980's of strategic information system. This three era is the process of developing better basically computer system but on different business areas. As we all know the computer for a person is to collect data, process data and turn it into an information. However, in an organization these system helping them in improving the effectiveness and the efficiency of operation, management and competitiveness among this rapidly changing of business world. The Data processing and Management information system is...
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...MANAGEMENT INFORMATION SYSTEM IMPLEMENTATION Abstract Table of Contents Page 1. Company Background 4 - 5 2. Business Problem Statement 5 - 6 A. Identification of Issues B. Desired State of Problem C. Obstacles 3. High-Level Solution 6 - 8 A. Introduction a. Solution Outline b. Summation 4. Implementation Benefits 8 - A. Management Information System (MIS) Presentation B. MIS Projections a. Database Management System (DBMS) b. Cloud Computing c. E-commerce and The Internet 5. Benefits/Technical Approach X XXX X XXX X 6. Business Process Changes X XXX X XXX X 7. Solutions X XXX X XXX X 8. Recommendations X XXX X XXX X 9. Implementation Plan X XXX X XXX X 10. Project Summary X XXX X XXX X Company Background The Knitter’s Lounge & Café (KL&C) is a modern approach to arts and crafts. It began as an innovative conceptual idea for a café style retail arts and crafts store in 2010 after the owner and Chief Executive Officer (CEO) visited a number of yarn shops and realized a need for a shop that bade more than the common knitting and crocheting supplies found in traditional arts and crafts establishments. The first store is located in Sandy Springs, a suburb of Atlanta, GA. Sandy Springs is an affluent community nestled along Cobb County with the Chattahoochee River to the south...
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...1. Describe three ways in which information systems are transforming business. Transformation of Industrial Economies While leading companies achieve competitive advantage through investments in IT, some are indeed negatively affected by this trend in technology. Today, customers have other preferences hence, old landline communications companies have lessen its customers; travel agencies have reduced over-the-counter sales; and entertainment industries, particularly music and film have lower revenues these past few years as compared with that in the past. But despite of these, technology convergence arises in many ways. IT has broken down boundaries and business relationships while new products and services are introduced. For example, telecommunications network are offering its subscribers with landline telephones merged with Internet services; handheld mobile telephones are becoming Internet access devices and also cellular networks provide financial services to its customers. The bottom-line of it all is that endless possibilities are in the doors of business firms, provided that they are being open to IT-enabled tools and solutions. Negatively affected industries can create new products and services, find another platform to deliver existing products and services, or take partnership from another firm. Transformation of the Business Enterprise One foremost impact of technology is the reduced employees in every organization. While traditional businesses tend to hire...
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...CHAPTER 24 Pure Monopoly A. Short-Answer, Essays, and Problems 1. What are the major characteristics of pure monopoly? 2. What are the major barriers to entry that explain the existence of monopoly? 3. What is the relationship between economies of scale and a natural monopoly? 4. Some economists argue that pure monopolists will purposely avoid the price-output combination that will maximize their profits. Explain how this less-than-maximum profit behavior could be rational. 5. In what ways, if any, do the demand schedules for a purely competitive firm and a pure monopolist differ? What significance does this have for the price-output behavior of each? 6. Why is marginal revenue less than price for every level of output except the first? 7. How does price elasticity affect the price-quantity combination and segment of the demand curve that the monopolist would prefer for price and output? 8. A pure monopolist determines that at the current level of output the marginal cost of production is $2.00, average variable costs are $2.75, and average total costs are $2.95. The marginal revenue is $2.75. What would you recommend that the monopolist do to maximize profits? 9. A pure monopolist sells output for $4.00 per unit at the current level of production. At this level of output, the marginal cost is $3.00, average variable costs are $3.75, and average total costs are...
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...1. Provide an overview of the six business objectives of information systems. Answer: These are: Achieve operational excellence through higher levels of efficiency and productivity; create new products, services and business models; increase customer and supplier intimacy that can reduce costs and increase profits; improve decision making for employees and managers; increase the competitive advantage of a firm; ensure the firm survives in a changing environment. ________________________________________ 2. Explain the difference between computer literacy and information literacy. Answer: Computer literacy narrowly focuses on the use of computer hardware and software to process raw data. Information literacy includes a broader awareness of how information technology combined with behavioral approaches can be used to solve business problems and create information that is useful to the business and its employees. ________________________________________ 3. Briefly describe how information systems influence organizations, people, and technology. Answer: Information systems help organizations formalize their business processes and culture. People who understand how to operate information systems are necessary as are people who can understand how to use the information from the system to achieve business objectives. Technology provides the foundation upon which a business can build its information system. ________________________________________ 4. Outline...
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...Tasneem Shabbir 014101 Unit 6 Business Decision Making Project Report Table of Contents Information Processing Tools 3 Strategic, tactical and operational information 3 Examples of strategic, tactical and operational information relevant to a Banking sector 3 MIS and its relevance in an organization 4 Project plan for an activity and determine the critical path 5 Financial tools for decision making 5 Project Planning Steps 5 Bibliography 6 Information Processing Tools Strategic, tactical and operational information Strategic planning refers to the process through which an organization defines its strategy, allocate its resource and lead the direction that the company will follow to achieve its goals. Strategic Planning is the formal planning for the future and help the company to define: what we do? For whom we do it? How do we successes? Tactical Planning refers to the process of taking the strategic plan and divided into specific activities, short term actions and plans to achieve the planned objectives. Operational Planning refers to the action plan for the day-to-day functioning of an organization. It defines the short term methods to achieve the strategic objectives set while strategic planning is done. In other words, operation planning allows the company to determine how to do it. Examples of strategic, tactical and operational information relevant to a Banking sector Currently, organizations are in the race for enhancing their capability...
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...features of a business that are important for understanding the role of information systems? A business is a formal complex organization producing products or services for a profit. Businesses have specialized functions, such as finance and accounting, human resources, manufacturing and production, and sales and marketing. Business organizations are arranged hierarchically into levels of management. A business process is a logically related set of activities that define how specific business tasks are performed. Business firms must monitor and respond to their surrounding environments. 1.1 Define a business and describe the major business functions. A business refers to a formal organization whose aim is to produce products or provide services for a profit. Every business, regardless of its size, must perform four functions to succeed. It must produce the product or service; market and sell the product or service; keep track of accounting and financial transactions; and perform basic human resources tasks, such as hiring and retaining employees. 1.2 Define business processes and describe the role they play in organizations. A business process refers to a logically related set of activities that define how specific business tasks are performed. Business processes are the ways in which a business collaborates and organizes work activities, information, and knowledge to produce their products or services. 1.3 Identify and describe the different levels in a business firm and their...
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...Chapter 2 Information Systems in the Organization Teaching Objectives Students should be able to answer the following questions: 1. What are the major types of information systems in a business? What roles do they play? 2. Why should managers pay attention to business processes? Why do firms need to integrate their business processes? 3. What are the benefits and challenges of using enterprise systems? 4. What are the benefits of using information systems to support supply chain management and collaborative commerce? 5. What are the benefits of using information systems for customer relationship management and knowledge management? Key Terms The following alphabetical list identifies the key terms discussed in this chapter. The page number for each key term is provided. |Bullwhip effect, 53 |Management-level systems, 39 | |Collaborative commerce, 54 |Manufacturing and production information systems, 48 | |Collaborative planning, forecasting, and replenishment (CPFR), 55 |Office systems, 42 | |Decision-support systems (DSS), 44 |Operational-level systems, 38 | |Desktop publishing, 43 ...
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...What major features of a business are important for understanding the role of information systems? To achieve operational excellence. To develop new products and services. To attain customer intimacy and service. To improve decision-making. To achieve competitive advantages. To ensure survival. Define a business and describe the major business functions. A business is a formal organization whose aim is to produce products or provide services for a profit. The type of business and organizational setup determines the major business functions. Production will need to be developed; the requirement for machinery and people will be set. Next will need some sort of marketing and sales group, to make and keep track of sales. Then a finance and accounting group to track all expenses. Lastly, an HR department will hire, recruit, and train the work force. Define business processes and describe the role they play in organizations. The actual steps and tasks that describe how work is organized in a business are called business processes. They define how business tasks are performed and refer to unique ways work, information, and knowledge are coordinated in a specific organization. Many business processes are tied specific functional area. Like mentioned above the manufacturing and production group will assemble the product, check quality and producing a bill of materials. The Sales and marketing group identify customers promote the product and sell it. The finance and accounting...
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