...Problem Statement: Jose’s Mexican restaurant is a small yet popular spot. Lately they have been losing customers and profits due to service issues. In order to improve the restaurant, Jose’s Mexican Restaurant must provide service that is top-notch, in other words fast, efficient, great testing, convenient and heartwarming. What must the restaurant do in order to improve service? Areas for Consideration: [i]Quality at Jose's restaurant should be defined by service, value, reliability of the experience and overall customers' satisfaction. The quality of a product is defined as whether it fulfills its stated specifications. Customer satisfaction should be at the top priority for the restaurant. Customer satisfaction is the measurement of a product or service that meets or exceeds customer's expectations. Therefore, the restaurant should focus on its customers' needs and requirements, and strive to exceed their expectations. ` The factors that affect the quality of the service are conformance to specification, value, fitness for use, support and even psychological standard impression. Food should be delivered and served as to be what is promised on the menu. Also, the food should be cooked and prepared properly, to be fresh, clean, and to have exactly the ingredients and flavors that are ordered. Service staff should be neatly dressed and greet customers with a smile; personnel should be experienced and trained to accommodate the customer. Atmosphere is...
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...Life of Pi & Speluncean Explorers: A Reaction Paper In the light of this most recent event of cannibalism, the question of right and wrong has arisen once again. A young boy by the name of Piscine Molitor Patel experienced a shipwreck, where he was later stranded on a lifeboat with his mother, a French cook and a Taiwanese sailor. They drift for several weeks before the cook butchers Pi’s mother and the sailor and eats parts of their flesh. Left alone with the cook, Pi stabs him to death and eats his heart and liver. The facts of the case stated above are a reminder of the precedent case of the Speluncean Explorers. In the case of the Speluncean Explorers five men who ventured out to explore caves, happened to get trapped in one for many days. As the days passed the men were getting frantic and decided that their best chance of survival was if one of them sacrificed their lives in order for the others to feast on him. Subsequently, Roger Whetmore the man who initiated the idea was killed and fed upon by his fellow explorers. When the other four were finally rescued and brought back to civilization, they were tried by the court of Newgarth and were convicted for the murder of Roger Whetmore and were sentenced to be hanged. On reading the facts of the cases we can draw strings of both similarities and differences. If we were to go with the ruling of the precedent case even if we might not agree with the decision then this would be an open and shut case where Pi would...
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...Tuesday 7/9 “To build a fire” Describe the different viewpoints of the man of the dog. Thursday 7/11 “The open Boat” What are the different social roles of the four men in the boat? How does their social standing affect their character and the natural forces they struggle against? There were four men in the boat. They were the correspondent, the oiler, the cook and the captain. Each of them had their unique characteristics and their own social roles. The correspondent functions as a narrator of the story and he seems to be the only one who observes the waves and wonders why he is caught on the ocean at the first place. He wonders whether he was meant to be drowning in the ocean and curses 7 gods of sea. The oiler is the hardest worker in the boat in order to survive. He does not think or share his mind but only follows the captain’s orders. Ironically, even though his contribution towards the survival, he is the only one who does not make it. Unlike the correspondent and the oiler, the cook doesn’t paddle due to lack of ability. However he seems to be only positive thinkers in the boat and he bails water out to avoid sinking. When he saw a land, he imagines himself of his favorite pie in the middle of survival. Finally the captain is the leader; he is very calm and makes best decision in order to secure crews’ life. At the beginning of the story, he was miserable as he lost his ship and was injured. However throughout the story he shows he responsibility to save...
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...entered into next years California Winemaster event for free. Once I’m checked into the event I’m given an assignment. Since working the event for the last five years I’m always given the same assignment equipment check. I am given a list of equipment that should be at the tables of the different restaurants that were requested by the chef. I then take a small group of volunteers to come along with me to grab the equipment if any is missing from the table and check it off the list. I also have the volunteers walk around to make sure that every table has plates, napkins, and forks for the chefs to plate their food on. Once I’m done with this assignment usually chefs start arriving and we volunteers are assigned to chef to help the chefs prep, cook or heating up their food and start plating. One year I worked with a chef from Napa Valley that worked at a restaurant called Mustard Grill. We were serving something they didn’t serve at their restaurant. It was Kobe beef slider with baby arugula and au jus. Kobe beef is the best kind of beef and most expensive beef available. This beef has a heavy fat marblings that make it so tender. The Kobe beef was cooked in...
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...Case Summary We are Chris and Pat Smith, entrepreneurs with five years of experience investing in small businesses. Eighteen months ago we decided to invest in a catering venture with two chefs, J. P. Martin and L. L. Miller, who have culinary science degrees and five years of work experience, which includes winning a prestigious prize in a gourmet food competition. Following some extended discussions, the four of us decided to set up a business catering to parties and weddings under the name of At Your Service. Unfortunately the business did not generate the expected profits therefore we are in the process of dissolving the business. How will we split the $15,000 left in the investment? It is unfortunate that we did not make a formal agreement that outlines an exit strategy. There is always risk in business and the best way to handle the unexpected is to plan for it ahead of time. If we think about the capital distribution at the beginning of the partnership, we put $25000 and the chefs put $10,000 plus $10,000 adding up to $45,000 for 100% of the shares. Each share is worth $450 , therefore we own 55.5% of the company while chefs own $45.5%. Now we have $15,000 left to be split. If we split this capital according to the ownership percentage, we should receive $8,325 and the chefs should receive $6,675. But we do not think the chefs deserve this as they caused the business to fail. Also we will need capital for our new venture, therefore we should only give them $3,000...
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...What to Cook? Planning Menus In the selection, “What to Cook? Planning Menus,” the author presents the readers with guidance on how to be organized when you cook or go shopping. Alice Waters, the author, teaches and describes a few different types of ways to prepare and plan for a quick, but wonderful meal for your family to eat. The family will enjoy a wonderful nutrient meal with a bright yet a wonderful taste to go with it. When preparing and organization is put in to creating a meal, the outcome is a delicious, gourmet meal with joyful smiles. When planning for what to cook, it is important, to first think of what the occasion is; for instance, with Thanksgiving, the thought of all the ingredients and supplies it takes to make a feast for at least thirty people must be considered. Once people figure out what they have to have for the dinner; it is great to look in the house and see what ingredients already exist. Because then go to the market for your need ingredients, for which will be need to prepare your meal for Thanksgiving or other occasion. When purchasing your meats and other special dishes, it is important to start preparing food to be able to make your fest an easier preparation for that day. Start preparing things such as: marinating the turkey, letting coke sit on the ham, mixing up your dressing, and putting it in the refrigerator. As so as now as soon as the day comes all people have to do is get it out of the refrigerator and into the oven. There is...
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...the correspondent, the oiler and the cook ride their wrecked boat through a storm in the sea. Both correspondent and the oiler row the boat with oars. They then each take turns to ride the boat as the captain is lying on the boat injured while the work of the cook was to bail the water that was splashing into the boat as a result of the strong waves. Characters and personality The captain- He is injured and lying down on the ship. The captain is a true leader who does not panic and takes full responsibility for the safety of his crew. He is a strong leader who continues to fight for his fellow men, and his actions are towards others and not himself. He once said that he does not make it to the shore alive they know where to take him. The correspondent- He has a sense of brotherhood and togetherness. He finds pleasure achieving challenges in unison. He finds happiness in the pain that is inflicted by rowing in the stormy sea, and he believes that the pain represents the challenges of overcoming the cruelty of nature. The correspondent once told the other members to hold on together, and they will overcome the cruelty of the sea. The Oiler (Billie) - He is very determined, obedient, generous and very polite. The politeness manifested itself whenever the correspondent asked him to assist in rowing the boat; he did it without questioning. He was once quoted telling the correspondent that he will sure row the boat. The cook- Although the cook is naïve, he has a positive attitude...
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...kitchen chef who has become famous and well known. Today celebrity chefs often become celebrities by presenting cookery advice and demonstrations via mass media, especially television. Several chefs have been credited with being the _first celebrity chef, among them historically Bartolomeo Scappi and Marie-Antoine Carême. In the modern era since the advent of television several chefs have been attributed the title of the "first celebrity chef", including Julia Child in the United States and Fanny Cradock in the UK. While television is ultimately the primary way for a chef to become a celebrity, some have achieved this through success in the kitchen and achieving such awards as Michelin stars while others are home cooks. Celebrity chefs can also massively influence cuisines across countries, with foreign cuisines being introduced in their natural forms for the first time due to the work of the chef to inform their viewers. Sales of certain foodstuffs can also be enhanced, such as when Delia Smith caused the sale of white eggs_ "Delia factor; Forget about sophisticated marketing strategies . . what you need to sell more is the:. - Free Online Library," Nov 19, 1998) _across the UK to increase by 10% in what has since been termed the "Delia effect". Endorsements are also to be expected from a celebrity chef, such as Ken Hom's range of bestselling woks in Europe, but can also lead to criticism over which endorsements are chosen such...
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...Brianna Brownies are an amazing treat for you, family, and friends. Brianna Brownies are very easy to make. Brianna Brownies should leave you with an interesting taste. I’ll show you how to make them. If you listen carefully then you will know how to make them. First, what supplies you need, getting them ready, and preheating the oven. The first supply you will need is a bowl. The second supply you will need is a spoon. Next, retrieve brownie mix from your local convenience store. Grab two eggs from the dozen. Pour ¼ cups of vegetable oil in the mix. Then add ¼ cups of water. Make sure to spray the 8x8 pan thoroughly with spray. Next, put the the mix into a sprayed 8x8 pan. Preheat the oven to 350 degrees Fahrenheit. Make sure that you...
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...with a three car garage and a massive double front door. Some of the interior features will include a chef’s kitchen and spa-like on-suites. Outdoors will consist of meandering pathways through colorful shade gardens that lead up to a flagstone terrace that overlooks the in-ground swimming pool. The ultimate chef’s kitchen in my home will have cool black granite countertops lining the walls, breakfast bar, and island. A double-oven and pasta sink is a must for an Italian inspired kitchen. An oversized copper sink with the apron showing would be housed around the breakfast bar for easy access. The warm glow from the pendant lighting surrounding the kitchen with rich copper undertones sets the perfect mood lighting as I cook delicious creations with sinful aromas. Afterwards, I can wash my cares away by visiting one of the spa-like on-suites just off of any one of the bedrooms. Each one includes a walk-in shower with stunning rainfall showerheads and travertine tiles. If I prefer a soak, I can slide into a warm bubble bath in one of the copper claw-foot tubs situated by a picture window overlooking the many gardens. Once my senses have been renewed, I can wander outdoors to peaceful surroundings. Grenon 2 ...
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...Importance of Teamwork In the Kitchen Teamwork in the kitchen is a basic requirement as it is the main key of successful performance for anyone who is, going to or will join this most important department of hospitality. The purpose of this essay is to explain the concept of teamwork and how it applies to kitchen environment. Also, examples of personal experience of teamwork in class are provided to illustrate its effectiveness as a way to achieve common goals. Dwyer (2013, p. 224) defines teamwork as a cooperative effort by the members of a group or team to achieve common goals and objectives. This means that in a team, all members need to contribute to the common effort communicate and help each other to achieve set goals. The characteristics of effective teams include having clear goals, results- driven structures, competent team members, collaborative climates, unified commitment, good communication, principle leadership, and internal and external support (Kayse, 2012). Teamwork is particularly important in the kitchen environment. In the kitchen, chefs are effectively team leaders who are responsible for organising the team to meet its goal(s), the quality of the team’s output, developing the team and the interface between the team and the organisation (Hardingham, 1995, pp.32-33). Carefully explaining goals to all kitchen staff and setting out all the standard requirements are some of the responsibilities of the chef. In the kitchen where...
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...[pic] JOB DESCRIPTION |POST TITLE: |Chef de Partie | | | | |DEPARTMENT: |Dartington Hall | |RESPONSIBLE TO: |Head Chef, Second Chef and Third Chef | |MAIN PURPOSE: |Support the effective and efficient operation of all kitchens within Dartington | | |Hall, with the aim that they provide the highest quality of product, are cost | | |effective, meet budgeted targets and achieve a regional and national quality | | |profile. | KEY RESPONSIBILITIES 1. Support the operation of all kitchens within the Dartington Hall operation. 2. Promote a customer focused culture by example, providing a professional, friendly and courteous service to all customers. 3. Understand and use current Standard Operation Procedures at all times. 4. Assist the Senior Chefs to meet performance targets. 5. Ensure Dartington Hall facilities comply with...
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...age 25 to 35 with an income of $35K - $50K. They have their own place, may be newly married, are eager novices at cooking and like to have friends over for dinner parties. They enjoy well-prepared food and watch cooking shows such as The Naked Chef. Heading: Create perfect meals on the spot. Sub-head: It’s easy with T-FAL’s® unique Thermo-Spot® technology. Body Copy: Imagine perfect results every time you cook. No guesswork, guaranteed. The secret is Thermo-Spot® by T-FAL®, a unique technology that signals when the pan is ready for you to start cooking. The Thermo-Spot® is a red pattern in the center of the pan that turns bright red when the pan is ready. It’s that simple. Adding food to a properly preheated pan will seal in the natural juices of meat, poultry and fish for moist, delicious results. And with a non-stick surface, the T-FAL® mosaic grill pan is easy-to-use and quick to clean making it the perfect choice for novice and seasoned cooks alike. Come to Kitchen Stuff Plus and discover how easy it is to be the cook you want to be. 122 words Price: $29.95 Regular $34.95 Product name: T-FAL® Mosaic Grill Pan Store Name and Address: Kitchen Stuff Plus 3517 Wyecroft Roadwww.kitchenstuffplus.ca Open Monday to Friday 10am to 9pm, Saturday and Sunday 10am to 6pm ----------------------- AdCopy...
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...The Pos System In a Restaurant The times of "Marge" taking your request giving the ticket to the short-request cook, taking the client's installment and putting in the trade register are over in for cold hard currency the advanced restaurant business. Marge, and the short-request cook, may even now be there, yet the money register has been supplanted by a Point of Sale framework. The framework still starts with the client's request. The Pos framework track deals are a framework where you can't be undermined in light of the fact that a machine will be figuring your bills. For instance, the waitperson enters the requested things into the machine or by touching the screen. The machine computes the bill including duty. At the point when the client pays the waitperson enters the receipt number and the sum paid. The POS charges the credit or check card or, on account of money, enters the money sum and computes the change. Other than that, the way the planning of nourishment is kind of systemic it is in a totally robotized framework the request shows up on the machine screen back in the sustenance readiness territory. The cook readies the dish and keys that it is done into the machine. In less refined frameworks, the POS framework creates a ticket which is physically given to the nourishment prep staff. Besides the drink site of the restaurant is basic and simple. Case in point, the barkeep is advised through the POS System that beverages have been requested by the client with...
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...directive is the most important area in a company's code of performance. Complying with laws, rules, and directive includes preventing harassment, discrimination, and work place adherence. When companies are in full adherence with all laws, rules, and directive, they're not putting themselves at risk for the unhelpfulness towards their company. In 2007, the Rosen Family filed a suit against the company for their discrimination against their religious beliefs. It was believed that an employee in a location in Ohio, had intentionally burnt a Aureole in the bowl that their food had been served in. They believed the intent was brought up when a cook saw the Rosen's daughter wearing a necklace showing the star of David as she was entering the restroom. The Rosen family believed that upon the cook discovering that they were religion, the cook in turn discriminated against their religious beliefs. The family faced an emotional battle behind this event. This event is being stated to show just how important it is to train your staff/ employees properly so that events of this magnitude does not happen. Financial and Accounting character is also an important aspect in a company's code of performance. Ruby Tuesday's code of performance frowns upon dishonest activity that includes, dishonesty and mishandling of company's funds. This again is important, because it could result in unwanted fines or suits or unpleasant ratings for the company. If businesses are...
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