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Why Don't We Listen Better?

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Why Don’t We Listen Better? Practical Book Review: Why Don’t We Listen Better? Communicating & Connecting in Relationships: By: James C. Petersen
SUMMARIZE!
Why Don’t We Listen Better? Communicating & Connecting in Relationships by James C. Petersen was published in 2007 by Petersen Publications in Portland, Oregon. This is a self-help book that places listening in a juxtaposition relationship with the ability to connect with others in relationships.
Starting the reader out Petersen (2007) illustrates the importance of effective communication. Placing emphasis on the need to refrain from allowing emotion to rule what is communicated he recalls incidents that helped him to form his theory of communication, efficiently titled: The Flat-Brain Theory of Emotions.
Utilizing single line graphic drawings of a person (from the waist to the head), Petersen (2007) illustrates and differentiate emotional reaction formation from thinking reaction formation. Labeling the origin of reaction as coming from one or more areas of the body he gives consideration to reactions one might have as coming from the stomach (“emotions or feelings” (p. 11)), heart (“concerns, suggestions, and support” (p. 12)), or head (thinking, planning, remembering, reviewing, deciding, [and] rationalizing” (p. 12)) and calls for the reader to make constant observations as to where their reaction(s) might be coming from.
Addressing two levels of communication, Petersen (2007) reveals to the reader that during “level one communicating gives and receives information and discusses points of view” (p. 18), whereas “level two communicating goes deeper than words. [and is what] moves us toward more satisfying relationships” (p. 19). Those operating at level one hold an inability to connect the three areas needed for effective communication, whereas those operating at level two find the ability to

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