Introduction My analysis is of Wilsonart International for whom I am a Customer Service Specialist. The company was founded in 1956 by Ralph Wilson, Sr. in Temple, TX. Over the next 56 years Wilsonart International overtook all 16 major competitors, and now controls a majority of the market share in plastic laminates. Wilsonart International is a part of the building goods division of it’s parent company Illinois Tool Works, which is a fortune 500 company itself. Using business principles and theories to analyze Wilsonart shows the company has solid plan planning and execution of business aspects.
Analysis of Culture, Climate, Ethics, And Diversity The climate and culture of Wilsonart International are positive and supportive. This starts …show more content…
continues to follow many of the original values upon which the Wilson family founded the Company in the mid-1950’s. Wilsonart truly cares about its employees and provides excellent pay and benefits. It also insures the success of its customer through exceptional service and dependability. Wilsonart maintains strong safety, health, and environmentally sound operations and has a firm commitment to continuous improvement. The development of employees continues to be a key initiative. The Company is committed to providing training and development opportunities for all employees because we believe our people make the …show more content…
A great many distributors of our products have done studies of our company for a model to train and set standards for their own companies. The transparency our company has in place to allow everyone equal opportunities makes it an ideal employment opportunity for anybody, and those looking to progress have equal footing with their peers. The best thing that other organizations can take away from our company is to give your company the best advantage by promoting the best people you have with no part of the equation relating to race, sex, or disability.
Analysis of Planning Function The Wilsonart mission statement is simple, but effective. It was designed in 2006 for the company’s 50th anniversary. It is as follows:
Serve the Customer - Make them successful.
Serve the Enterprise - Make Wilsonart