...Wotif will step up efforts to reduce its reliance on accommodation bookings after conceding the days of double-digit growth in online sales in the industry are over. The online travel company slumped more than 6 per cent on Wednesday after its annual net profit fell 12 per cent to $51 million due to its underperforming business in Asia and an increase in spending on marketing. Wotif managing director Scott Blume said online growth had slowed, and his focus was on enticing the company's "sticky customer base" to use its other offerings such as flight bookings. "That online growth has definitely slowed. But for us, we basically just operated in one sector ... so we have huge opportunities to grow," he said, citing bookings for flights and package holidays. While the company has historically benefited from a weaker Australian dollar, MrBlume said he would not rely on it to boost earnings from its domestic operations in the new financial year. "I will not sit here and wait for Australian consumers to do more domestic travel." Wotif, whose sites include lastminute.com and latestays.com, is focused on selling accommodation to consumers in Australia. Almost one in 10 room nights in Australia is booked on Wotif's sites, while its online service for flights remains in its infancy. Wotif's Asian business continued to underperform, with travel bookings to the region declining for the fourth consecutive year. Travel to Asia totalled 6 per cent of Wotif's total bookings. Despite...
Words: 461 - Pages: 2
...STRATEGY PROCESS MODELS 1.0 STRATEGIC ANALYSIS Business Process And Operation Air Asia has fostered a dependency on Internet technology for its operational and strategic management, and provides an online ticket booking services to traveler online. The following shows the home page of Air Asia.com as the company key channel of marketing and sales. Exhibit 1 – Air Asia.com Home Page To book a flight with Air Asia, customers can either choose the following channels or simply visit the Air Asia.com home page and follow the below 5 steps. 1. Call centre 2. Sales office and airport sales counter 3. Authorized travel agents 4. Mobile booking via mobile.Air Asia.com or 5. Online (http://www.Air Asia.com) in 5 easy steps as shown below. Step 1 - Search Step 2 - Select Step 3 - Guest & Contact Step 4 - Payment Step 5 – Itinerary The Product Life Cycle (PLC) Air Asia, Airlines Company with 58 flight destination is in the growth phase position of Product Life Cycle (PLC) stage. The growth phase is when loyalty begins to be built up. Some products or services can be taken up by the customer base very quickly and achieve rapid growth. Sales of Air Asia Airlines grew tremendously in every country in which they were available. It is during the growth phase that the product will begin to recover its development and launch costs and slowly move through the break – even mark to begin to make a profit for the organization. During the growth stage of a new...
Words: 4373 - Pages: 18
...Table of Contents 1. Background Information..................................................................................................... 2 2.Macro-environment Analysis........................................................................................................2 2.1 Political factor ...............................................................................................................................3 2.2 Social factor ...................................................................................................................................3 2.3 Economic Factor ...........................................................................................................................3 2.4 Environmental factor...................................................................................................................4 2.5 Analysis of factors.........................................................................................................................4 3.Porter’s Five Forces............................................................................................................... 5 3.1 Threat of new entry......................................................................................................................5 3.2 Bargaining power of buyers .......................................................................................................5 3.3 Threat of substitutes ....
Words: 4594 - Pages: 19
...CONTENT PAGES 1.0 INTRODUCTION…………………………………………………………………2 About the product…………………………………………………….………….2 2.1 Company background…………………………….………………….....7 2.2 Business process and operation…………………..………………….9 2.3 Low cost carrier (lcc) business model……………….………………11 2.4.1 Business model……………………………………………...11 2.4 Competitive Advantages …………………………..…………………..12 2.5 Historical Performance………………………………..……………….13 2.0 ANALYTICAL SWOT ANALYSIS……………………………….……………..18 3.0 PRODUCT ANALYSIS…………………………………………….……………21 4.6 The product Life Cycle (PLC)………………………………....………21 4.0 STRATEGIS AND TACTICS………………………………………..………….24 5.0 SEGMENTATION, TARGETING AND POSITIONING ANALYSIS 6.7 Market Segmentation………………………………………..………….26 6.8 Target Market Profile……………………………………………………30 6.9 Positioning………………………………………………………….…….32 6.0 MARKETING STRATEGIES AND EVALUATION OF MARKET PROGRAM ELEMENTS………………………………………………………………………..33 Refferences…………………………………………………………………………………………………………….36 1.0 INTRODUCTION AND HISTORY a. Introduction of the product Name of the company: Air Asia Berhad ABOUT THE PRODUCT Air Asia is a low cost airline based in Kuala Lumpur, Malaysia. It operates scheduled domestic and international flights and is Asia’s largest low fare, no frills airlines. Air Asia pioneered low cost travelling in Asia. It is also the first airline in the region to implement fully ticketless travel and unassigned seats. Its main base...
Words: 6417 - Pages: 26
...RAPPORT ANNUEL 2009 2009 : UNE ANNÉE DE CRISE ET DE GRANDE RÉACTIVITÉ 2010 : NOUVELLES AMBITIONS POUR L’HÔTELLERIE LES SERVICES — SOMMAIRE 01 MESSAGE DU PRÉSIDENT-DIRECTEUR GÉNÉRAL 05 INTERVIEW DU VICE-PRÉSIDENT DU CONSEIL D’ADMINISTRATION 06 FONCTIONNEMENT DES ORGANES SOCIAUX 08 CONSEIL D’ADMINISTRATION 10 COMITE EXÉCUTIF AU 31 DÉCEMBRE 2009 12 CHIFFRES CLÉS 2009 2009, CRISE, RÉACTIVITÉ ET PERSPECTIVES 16 BEST OF 2009 18 01 — LE MONDE BOUGE, ACCOR ANTICIPE 56 04— AU SERVICE 58 60 DES COLLABORATEURS GARANTIR LES FONDAMENTAUX, PROTÉGER ET PARTAGER L’ESSENTIEL ACCOMPAGNER LES MUTATIONS DU GROUPE 20 22 ACCOR POURSUIT SA TRANSFORMATION ACCOR S’ADAPTE AU CONTEXTE ÉCONOMIQUE 24 02 — SE DÉVELOPPER 26 28 30 32 POUR PRÉPARER L’AVENIR DÉVELOPPEMENT : ACCOR RÉSISTE BIEN UN DÉVELOPPEMENT BASÉ SUR L’« ASSET RIGHT » ACCOR SERVICES : UNE DYNAMIQUE QUI NE SE DÉMENT PAS LES PRODUITS PHARES DE ACCOR SERVICES 64 05— DÉVELOPPEMENT DURABLE 67 AGIR POUR LE BIEN-ÊTRE DES HOMMES 70 PRÉSERVER L’ENVIRONNEMENT 73 FONDATION ACCOR 74 ACCOR, 42 ANS DE CONQUÊTE 34 03 — L’INNOVATION 36 40 42 44 46 2010, NOUVELLES AMBITIONS POUR L’HÔTELLERIE ET LES SERVICES 82 86 88 92 ENTRETIEN AVEC GILLES PÉLISSON COMITÉ EXÉCUTIF DE L’HÔTELLERIE ENTRETIEN AVEC JACQUES STERN COMITÉ EXÉCUTIF DES SERVICES AU SERVICE DES VENTES ACCOR SERVICES : COMPÉTITIVITÉ ET VIRAGE TECHNOLOGIQUE MIEUX SÉDUIRE NOS CLIENTS UNE STRATÉGIE EFFICACE DE VENTE EN LIGNE PROXIMITÉ ET RÉACTIVITÉ COMMERCIALES...
Words: 38420 - Pages: 154