...Xcom 285 Final Business Writing Portfolio Business Writing Portfolio Pamela Williams-Rue XCOM/285 Essentials of Managerial Communication Axia College Xcom285 has taught me many valuable assets that I can use in my future, but I believe that the most valuable thing that I have learned is that communications is not just talking. Communications is about listening and writing as well. It is important in business communications to understand that to effectively communicate one need’s to tune into everything that is going on around him or her. This means that he or she needs to understand the audience, the purpose of, and the most effective way to deliver or receive the message. When discussing resources businesses use to effectively communicate, I learned other methods of communications, what role those methods play in our daily activities, and ideas on how to use them. It was great to take those trends and focus on using them effectively to reach a specific audience, and what characteristics of the audience need to be considered when trying to ensure that the audience is being reached effectively. One of the more interesting assignments was the cross culture communications matrix. The reason I found this interesting was because it gave me a better understanding of the diversifications of the world. It was also fun to read about what was considered socially acceptable, un-acceptable, and the norm for different parts of the world. Week eight’s discussion about the laws and policies...
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...Business Writing Portfolio Sharon Tucci XCOM 285 October 7, 2012 Karen Blatter-Schieler Capstone Checkpoint - Reflection Sharon Tucci XCOM/285 October 5, 2012 Karen Blatter-Schieler In this class I have learned effective writing skills which I plan to use when needed in my current job and more importantly my future job whatever that may be. My current job is very informal and does not require me to write very often. Once I graduate college I plan to leave this position behind and move forward in the banking industry which I know will be much more professional. It is there where I really plan to utilize these skills, whether I will be writing internal memos, corresponding with clients, preparing a report for my superior, or writing e-mails. I think one of the most important lessons I learned in taking this class was the difference between academic writing and business writing. Especially since I am currently a student it can be difficult to make that transition. Writing papers for class I am used to trying to impress my instructor with an extensive vocabulary and using a lot of “fluff” to make my papers flow and to meet certain word requirements. Where in business writing I do not want my audience to need a dictionary to translate what I am saying, most people are busy and will probably be juggling several tasks while trying to read the document. It needs to be quick and to the point delivering only necessary information. This is a class that I think everyone...
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...Technological Advances in Communication Alicia Camacho Vazquez XCOM/285 October 3, 2014 Glen Providence Technological Advances in Communication During my reading of “Superhero in the Cubicle” I found that there are advancements in technology that I was not even aware of. The mashup software used by Hansje Gold-Krueck has me interested on a few different levels. The idea of a software where everyone has access to information that has been filtered to fit their need is genius in its simplicity. As I was reading I did think to myself the only discomfort was the risk involved in so many having access. The same applies to most collaborative technology. The problem in my mind is the same as the solution or might I say the solution creates the same problem. The idea of so many people having access to so much information can be a little uneasy to any consumer. A pro that I see with mashup would be the ease of use. With the technology being completely “non-evasive” and not having a need to talk to the IT personnel is not only cost efficient but saves a lot of time. I know in my work we have technical issues all the time and there is nothing worse than having to take so much time out of the day to spend on the phone with an IT guy to help fix the problems. So while there seems too many hands in this collaboration for my taste I do like the simplicity of the product. I believe that this could be used in my workplace and would make communication between departments a little faster...
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...Privacy Laws and Policies Patricia Tabor XCOM/285 June 2, 2012 Mary Laurenzi Privacy Laws and Policies The laws I looked at were somewhat vague, I discovered that each case is different and is dependent on not only whom you work for, but also the individual employee polices of the company. It is fairly clear that most employees feel that have a right to some privacy in the workplace however more and more often this is not the case. Federal and State employees are somewhat protected by the Fourth Amendment’s right to unreasonable search and seizure. According to E-Monitoring (2006) even this line of defense is limited and not clearly defined. The employee must pose a reasonable expectation of privacy and the offence must be highly offensive to any reasonable person. This is where I see trouble for each person is different and what might be objectionable to one might seem reasonable to another. Private-sector employee must look to other pieces of legislation to offer them aid. The Electronic Communications Privacy Act (ECPA) is a piece of legislation put forth by the Federal Government to protect the privacy of employee’s; there are however three major exceptions that can effect an employee’s right to privacy. These exceptions are the provider, the ordinary course of business, and the consent exceptions. The provider exception states that if the equipment or service is provided by the employer than it can be monitored by said employer. The ordinary course of business...
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...Business Writing Portfolio Heather Wassell XCOM/285 Essentials of Managerial Communication University of Phoenix At this point you will begin to put your work together. There are a few steps to think about when doing this also. These steps are used in both business and academic writing. 1. Planning. You have already accomplished a good deal of this with the above steps but now you have to decide how you want to put your ideas together. How to start you work, how to set it up and how to finish. Ask yourself which idea will best be described in which section of the work. How do you want to wrap up the work? You want to leave the audience without questions. 2. Writing. Put your words on paper or on screen. This is probably the easiest step of writing shockingly enough. You have plenty of steps to make your perfect but just getting them on paper or screen is easy. 3. Revising and editing. I put these in the same step because they are basically the same thing. You edit and then revise your work so that it is final and what you were trying to say. Step 4: Talk to your audience. When you are writing an essay for a group of people, you have to know “who” those people are. If you do not know who they are then you will lose them. They will be left with questions and won’t have received the information they were meant to interrupt. This will help you understand what tone you will need to use and it will also help you know how to word your work. You have to know what relationships...
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...Business Communication Trends XCOM/285 November 6, 2011 Although I am not working, and have not been for a few months, business communication still plays its part in my every day life. In my current situation I am living with my brother and helping him with my two nieces and nephew. Whether talking with my family directly, or indirectly, communication is an integral part of our success collectively and individually. Trying to manage school, football, gymnastics, cheerleading, eating, and yes, even showering revolves around all of us communicating effectively. It all starts Sunday evening at the dinner table; the round table as we call it. In this private, yet chaotic setting, we all plan the week’s meals, the week’s activities including transportation to and from school and after school activities. This meeting is likened to a business meeting where our meeting is very formal with listening and speaking. With three children involved it will grow to be informal quickly if order is not restored. When this meeting is final we have all had a chance to speak and an agenda has been set in place for the week. During the week, in particular Monday through Friday, we rely on informal communication. Text messages, e-mails, and voicemails are normal for us. As a family, as a business, as a company, we depend on these forms of communications. Sickness, time changes, meal changes, and transportation change as quick as time. Face-to-face and...
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...Associate Level Material Appendix H Business Writing Portfolio XCOM/285 Essentials of Managerial Communication University of Phoenix Reflection During this course XCOM/285 Essentials of Managerial Communication I have learned many new tools that I really never paid attention to before. I have been working in an office for ten years now and I realized that when we hear the work communication we automatically think about a phone conversation, email between people, or just a meeting in person. Taking this class has really opened up my eyes and that communication is really not only about how you feel about something and the way that you communicate it is the way that you can listen and read what other people are actually telling you. Since taking this class I have made it a strong point to make sure I am really paying attention to what the other person has to say. Whether it is on the phone, through emails or in person, I make it a point that I fully understand what the reciprocator is saying and what they really want. Once I really pay attention to this I am able to communicate back and once this happens we will be able to carry on good communication. I have also noticed that if I have any questions I know that the only way I will be able to understand is to ask the questions that I need to ask an order to full understand what is needed or wanted from me. Business Writing Graphic Organizer REVISING – Once the document has been composed. We then prepare...
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...|[pic] |Syllabus | | |Axia College/College of Humanities | | |XCOM/285 Version 2 | | |Essentials of Managerial Communication | Copyright © 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual setting. Students will develop skills in forms of written communication, including memos, e-mails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas of further exploration of communication as a business skill. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: ...
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...Associate Level Material Appendix H Business Writing Portfolio XCOM/285 Essentials of Managerial Communication University of Phoenix Associate Level Material Appendix G |Submission Checklist | | |Cover page | | |Reflection | | |Business Writing Graphic Organizer | | | | | |Store Operations Messages | | |Business Letter | | |Memo | | |E-mail | | |E-mail Etiquette CheckPoint | | |Report | | ...
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...| |Syllabus | | |Axia College/College of Humanities | | |XCOM/285 Version 2 | | |Essentials of Managerial Communication | Copyright © 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual setting. Students will develop skills in forms of written communication, including memos, e-mails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas of further exploration of communication as a business skill. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: ...
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...Business Writing Portfolio Natasha Allan XCOM/285 Essentials of Managerial Communication University of Phoenix Reflection Reflecting back on the Essentials of Managerial Communication and the last nine weeks, there have been several key points that will benefit writing skills in the workplace. The most important lesson learned is how to tailor a message for the audience which will receive it. A manager must know how to approach an audience be it an employee, a member of management or a customer. Each audience may need to be informed of the same information, but the way a manager presents the information to each should be different. A manager should also be aware of ethics and personal privacy when writing. It is easy for a manager to inadvertently create a problem for the company by doing something considered unethical by some or by invading an employee’s privacy. This course helped to understand how a manager should consider ethics and privacy when writing. This course also covered the considerations a manager must give an audience when deciding how much the audience knows about the subject matter. A manager does not need to assume the audience knows more information than it does, but he must also not bore an audience with subject matter the audience already knows. Lastly, a manager must keep in mind formality of documentation. A memo should be a more formal document than an e-mail. An e-mail to a fellow employee can be more informal than an e-mail to someone...
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