Capstone Checkpoint – Reflection Each week in this course I was taught different techniques in how to communicate in business writing. I learned how to apply these techniques to different scenarios in a business career and for my future courses.
Businesses have used technology as a form of communication for some time now. Techniques today have made communication a lot simpler than and just as effective as the original technique type of a face to face meeting. There may now be several technical types to communicate a business transaction or a client proposal, but the important key is to know how to communicate through a writing process.
My most important lesson in this course was to understand how to recognize the audience you are to communicate to and to know the process it takes to write, present, or inform the client or a colleague. Planning, brainstorming, gathering information, organizing, and evaluating your writing are the first steps of the process I can use in my business career and in future courses. The next steps are getting feedback and being able to revise, edit, and do a final proof read. Using this process will allow me to create essays or a presentation that will serve as an effective way to communicate my thoughts on a subject.
Business writing comes in various formats such as email and Power Point presentations. Understanding the appropriate email etiquette will benefit me in the work place. Writing emails to clients must always be professional but also staying kind and friendly helps in gaining the trust and respect of the client or colleague. When delivering a difficult message whether it is a report to show our company’s financial loss or to employees about cut backs, I now know the importance of gathering information and formatting it through an effective Power Point or an email that will stay professional and get the message