* 58% of the population has a condition, however 50% of that population has been identified for an outreach in the current period.
* The mode with the greatest ongoing engagement during the current period was telephonic, with 92% of ongoing engaged individuals.
* Identification and Engagement occurs a variety of service types from chronic conditions to case management.
* Predictive models have identified 50.3% of the population compared to 50.3% in the base period.
* Those that were engaged in ongoing telephonic coaching in the current period, 29% went on to have 3 or more coaching calls.
* Chronic conditions are a significant driver of medical cost and reduced productivity.
* In the current period, predictive models have identified 26.2% of the population with a chronic condition, compared to 22.8% in the base period.
* Majority of employees had Asthma as their chronic condition.
* Lifestyle, Wellness, and Treatment decision support are available by Cigna. Majority of staff used the lifestyle coaching that was focused on 3 main areas; Stress, Tobacco, and Weight.
* Wellness Coaching was used second most by staff and the main categories were; healthy eating, physical activity, hypertension, hyperlipidemia, and prevention.
* Treatment Decision Support focused on these categories; Benign Uterine, Breast Cancer, Coronary Artery Dis, Low Back Pain, Osteoarthritis Hip, Osteoarthritis Knee, Prostate Knee.
* Online coaching can be used as a preferred engagement method for certain individuals, 3.9% of the population has engaged in online coaching compared to the 7.1% in the base period. This is not good, because obviously the numbers are decreasing.
* In this current period 350 goals have been set with coaches or online.
