CHAPTER 1

HUMAN RESOURCE MANAGEMENT

Learning Objectives

1. Define the term human resource management.

2. Describe the strategic importance of human resource management (HRM) activities.

3. Explain what career opportunities are available in the HRM field.

4. Discuss the role that specialists and operating managers play in performing HRM activities.

5. List the main objectives pursued by HRM units.

Key Terms

|HRM objectives |The ends an HRM department attempts to accomplish. Some of the specific HRM objectives are |
| |(1) to provide the organization with well-trained and motivated employees; (2) to communicate|
| |HRM policies to all employees; and (3) to employ the skills and abilities of the workforce |
| |efficiently. |
|HRM policy |A general guide to decision making in important decision areas. |
|HRM procedure |A specific direction to action. It tells a person how to do a particular activity. |
|HRM strategy |The plan that integrates HRM objectives, policies, and procedures. |
|human resource management (HRM) |A function performed in organizations that facilitates the most effective use of people |
| |(employees) in order to achieve organizational and individual goals. Alternative terms for |
| |HRM include personnel, human resource management, and employee development. |

Presentation

1. What is Human Resource Management and what does