CASE SUMMARY Summit electric supply is one of the top wholesale industrial electric distributors in US. The product range is from basic commodities to sophisticated electrical components. It provides many value-added services that help electrical contractors purchase electrical supplies efficiently. Founded in 1977 in Albuquerque, New Mexico and has grown very quickly. Unfortunately, its old legacy information system could not keep up with the business. The old system could no longer process its nightly inventory and financial updates. Summit needed a system that could handle a very large number of SKUs. Changed to new system ERP which is SAP that would require improve its business process and the way people worked.

1. Which business processes are the most important at Summit Electric Supply? Why?
Paybacks and Charge backs

For Summit Electric keeping track of the vendor cost recovery programs, validity dates, and associated SKUs using outdated legacy systems was a daunting task; complexity creates costs and errors. As Summit Electric grows exponentially, they needed an ERP system that measured orders and inventory at the growth pace and also reduce costs and errors. With this software solution, Summit Electric can capture charge back data; manage claims, control varied and changing charge back agreements. The application ultimately changes paybacks and charge backs management to a systematic and effective methodology.
Supply Chain Management
The company is known as a one of the top distributors, Supply chain management played the most important business process at Summit Electric. Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of raw materials work-in-process inventory, and finished goods from point of origin to point of consumption
Why?
The reason business processes are the most