1. As you take on leadership and management roles, communication becomes even more important. The higher you rise in an organization, the less time you will spend using the technical skills of your particular profession and the more time you will spend communicating. Top executives spend most of their time communicating, and businesspeople who cannot communicate well do not stand much chance of reaching the top.

2. To make your communication efforts as effective as possible, focus on making them practical, factual, concise, clear, and persuasive: * Provide practical information. Give recipients useful information, whether it is to help them perform a desired action or understand a new company policy. * Give facts rather than vague impressions. Use concrete language, specific detail, and information that is clear, convincing, accurate, and ethical. Even when an opinion is called for, present compelling evidence to support your conclusion. * Present information in a concise, efficient manner. Concise messages show respect for people's time, and they increase the chances of a positive response. * Clarify expectations and responsibilities. Create messages to generate a specific response from a specific audience. When appropriate, clearly state what you expect from audience members or what you can do for them. * Offer compelling, persuasive arguments and recommendations. Show your readers precisely how they will benefit from responding to your message the way you want them to.

3. Hello Ms. Sagara,

This is Mittithyah Harris I am in your Tuesday and Thursday 2 pm class and I am excited to learn more about written and oral communication in the business world. I am originally from Chicago, I enjoy studying history and relating it the present. I am an accounting major in my junior year and my goal is to get into one of the big four accounting