MBA 6661 XTIA, Strategic Marketing Management Sonic Marketing Plan Executive Summary Sonic is an emerging telecommunication company that produces multifunctional Personal Digital Assistants (PDA). The company will launch a new multi-functional device called the Sonic 1000. This device allows consumers to have the usage of various telecommunication abilities at once in the palm of their hand. As Sonic enters a mature market, it will face many challenges from existing PDA makers such as
Words: 9326 - Pages: 38
INTRODUCTION The company that we have chosen is City Bank is one of the oldest private Commercial Banks operating in Bangladesh since 27th March 1983 commenced by thirteen local businessmen by opening its first branch at B. B. Avenue Branch in the capital, Dhaka. It is a top bank among the oldest five Commercial Banks in the country which started their operations in 1983. It was the vision of 13 local businessmen who braved the risks and uncertainty with courage and fervor that made the establishment
Words: 6945 - Pages: 28
CONTENTS Page Number 1. Package of Personality Development 1 2. Leadership 4 3. Interpersonal Relations 7 4. Communication in organizations 9 5. Stress Management
Words: 38610 - Pages: 155
An eGain White Paper Customer Support Megatrends and Next Practices 2010 Update © 2010 eGain Communications Corporation. All rights reserved. “May you live in interesting times!” The popular Chinese saying invokes both a blessing and a curse—depending on what you make of it. These are interesting times for customer support executives. As the rise of the Internet (and now, mobile Internet) and social networks collide with forces of globalization, support organizations find themselves
Words: 5356 - Pages: 22
Financial Analysis using Excel Function Information requirements for function Dates Prices and par values Frequency, and related Yields and interest/ discount rates Discount Any amount paid at maturity ? Frequency of payme nts pa First coupon Redemption amount Investment amount # of periods Settlement Par/coupon Maturity COUPDAYBS COUPDAYS COUPDAYSNC COUPNCD COUPPCD COUPNUM DURATION MDURATION PRICE PRICEDISC PRICEMAT RECEIVED YIELD YIELDDISC YIELDMAT ACCRINT
Words: 26828 - Pages: 108
2009 Malcolm Baldrige National Quality Award Application TABLE OF CONTENTS Glossary of Terms and Abbreviations Organizational Profile i Responses Addressing All Criteria Items Category 1: Leadership 1 Category 2: Strategic Planning 6 Category 3: Customer Focus 10 Category 4: Measurement, Analysis, and Knowledge Management 14 Category 5: Workforce Focus 18 Category 6: Process Management 23 Category 7: Results 7.1: Best Quality (Healthcare Outcomes)
Words: 41167 - Pages: 165
ORGANIZATIONAL BEHAVIOR Lesson 1 OVERVIEW OF COURSE This subject/course is designed to teach the basic language of organizational behavior to diverse audience/students, including those who are studying this as a supporting subject for their bachelor degree program. This course is designed to provide you the foundations of organizational behavior whether you intend to work in any field of interest. Organizational behavior offers both challenges and opportunities for managers. It recognizes differences
Words: 81220 - Pages: 325
CUSTOMER SERVICE ORIENTATION Definition: Customer Service Orientation is an ability to see things from both the customer’s and the organization’s viewpoint and a willingness to consider both, even when they conflict, in coming to decisions. It is the desire to help or serve others, to meet their needs. It means focusing one’s efforts on discovering and meeting the consumer or client’s needs. “Customer” includes internal and external colleagues, clients, consumers, or anyone that the person
Words: 22003 - Pages: 89
Some Problems in Symmetric and Asymmetric Cryptography A thesis submitted for the partial fulfillment of the degree of Doctor of Philosophy in Mathematics By SANTOSH KUMAR YADAV Under the supervision of Prof. Sunder Lal and Prof. S. C. Arora DEPARTMENT OF MATHEMATICS DR. B. R. AMBEDKAR UNIVERSITY, AGRA (FORMERLY AGRA UNIVERSITY) 2010 *Sanskrit verse dating back to the pre-Christian era Dedicated to my Teachers, Friends, Students and Family Members DECLARATION I do hereby declare
Words: 37424 - Pages: 150
Human Resource Management, 12e (Dessler) Chapter 10 Coaching, Careers, and Talent Management 1) Which of the following terms refers to educating, instructing, and training subordinates? A) mentoring B) coaching C) appraising D) grading E) recruiting Answer: B Explanation: Coaching means educating, instructing, and training subordinates. Mentoring means advising, counseling, and guiding. Recruiting refers to searching for job candidates. Diff: 1 Page Ref: 344 Chapter: 10 Objective:
Words: 45973 - Pages: 184
