European Journal of Social Sciences – Volume 11, Number 1 (2009) Customer Relationship Management (CRM) Best Practices and Customer Loyalty A Study of Indian Retail Banking Sector Kallol Das School of Management, International Institute of Information Technology, P-14 Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra, India E-mail: getkdas@gmail.com Jitesh Parmar Shrimad Rajchandra Institute of Management & Computer Application Gopal Vidyanagar, Bardoli Mahuva Road, Dist. Surat, Gujarat
Words: 12806 - Pages: 52
Conversation in Information Systems Project Management Stefano Mastrogiacomo, Stephanie Missonier, And Riccardo Bonazzi Stefano Mastrogiacomo is a freelance program manager and a management researcher at the HEC Lausanne-UNIL, Faculty of Business and Economics, Switzerland. He holds an M.S. and a Ph.D. in organization and business information systems from the University of Lausanne. He has more than 15 years of experience as a coordinator of strategic management programs for for-profit and nonprofit
Words: 13692 - Pages: 55
Too Many Majors Case Study Jeffrey King Florida Institute of Technology 25 September, 2015 How would you characterize the decision-making styles of the two committees that considered the enrollment management problem? Would you characterize either of these processes as more effective or appropriate to the decision under consideration? The normative model of decision making was utilized by the Ad Hoc committee. The normative model set criterions for assessment. This model is normally obtained
Words: 824 - Pages: 4
staff members of the Institute of PersonnelManagement who committed their valuable time and effort in improving our knowledge and skills during the course units and all other parties including may parents and friends who gave their support to complete this project successfully Contents Acknowledgement 1 Introduction 2 Analysis of the case 3 What are the issues in this case? 3 What in your view is the most important issue? 5 Conclusion and recommendations 8 Conclusion 8 Recommendations
Words: 2066 - Pages: 9
Knowledge Checks: Multiple Choice and Extended Response Questions and Solutions GLOBAL STRATEGY AND LEADERSHIP Version 16a © Copyright CPA Australia unless otherwise indicated. Multiple Choice Questions and Solutions KNOWLEDGE CHECKS: MULTIPLE CHOICE AND EXTENDED RESPONSE QUESTIONS AND SOLUTIONS | i Contents Questions 1 Module 1 Question 1.1 Question 1.2 Question 1.3 Question 1.4 Question 1.5 Question 1.6 Question 1.7 Question 1.8 Question 1.9 Question 1
Words: 25487 - Pages: 102
Introduction to Management 21OCT 2:00 ~5:10 Section A * Lecture 4: Foundations of planning. * Lecture 5: Organisational structure and culture. * Lecture 6: Human resource management. * Lecture 8: Managing people in organisations. * Lecture 11: Entrepreneurship Section B Read the case study * Go through the case study highlighting the key issues. Also link this issue to one of the concepts in the textbook (e.g., motivation or leadership……) *
Words: 448 - Pages: 2
Original Research Article Menstrual hygiene management amongst school going girls in Kisii County, Kenya Definitions Pubic mixed day secondary schools- government schools with both boys and girls who do not board in the school. ABSTRACT Introduction: Menstruation is a natural phenomenon among matured females who experience shedding of blood for 1-7 days every month from the age of maturity until menopause. Menstrual hygiene management is an issue that is insufficiently acknowledged
Words: 6410 - Pages: 26
Business Service Management Student Projects Business Service Management (BSM) Motivation/Background: In an environment where the number of services is substantial and the differences between business and IT services blur, Business Service Management becomes crucial: the explicit management of these services as important business assets that are the focal points for the cost-effective creation of customer value and innovation in organizations (see for more information: http://eprints.qut.edu
Words: 1805 - Pages: 8
[pic] School of Management Semester 1, Academic Session 2015/2016 Bachelor of Management COURSE OUTLINE ATW 395/3 – International Business Lecturer: Dr.Shankar Chelliah (DBA) Day/Time/Venue: Monday/9.00-10.50am/DK S email: shankarchelliah1@gmail.com Tel: 04 653 3426/012-4618731 Office: Level 2, Room 216, School of Management COURSE SYNOPSIS The course aims to introduce the core knowledge of international business as a core subject in the bachelor program. The students will
Words: 1855 - Pages: 8
Supply Chain Management Course Code : BUS 306 Year of Study : 3 Number of Credits : 3 credits Duration in Weeks : 15 weeks Contact Hours Per Week : Lecture (2.0 hours) Tutorial (1.0 hour) Pre-requisite Course(s) : Nil Course Aims This course aims to provide students with a clear, well-structured and comprehensive understanding of basic concepts and principles of supply chain management. The course will highlight the very important role of supply chain management in creating
Words: 853 - Pages: 4