International Journal of Hospitality Management 29 (2010) 405–412 Contents lists available at ScienceDirect International Journal of Hospitality Management journal homepage: www.elsevier.com/locate/ijhosman The effect of relational benefits on perceived value in relation to customer loyalty: An empirical study in the Australian coffee outlets industry Po-Tsang Chen *, Hsin-Hui Hu Ming Chuan University, Hospitality Management, 5 De-Ming Rd., Gui-Shan, Taoyuan 333, Taiwan A R T I C L
Words: 8035 - Pages: 33
Universitatea “Dunărea de Jos” din Galați Facultatea de Litere Specializarea: Limba și literatura română – Limba și literatura engleză Limba engleză contemporană. Semantica Conf.dr. Mariana Neagu Anul III, Semestrul 2 D.I.D.F.R. UDJG Facultatea de Litere Contemporary English Language. Semantics Course tutor: Associate Professor Mariana Neagu Galați 2011 Contents 1. Introduction 1.1. Definitions and the beginnings of semantics 1.2. An overview of semantic studies
Words: 22150 - Pages: 89
Subject: Management Concepts and Organizational Behaviour Subject: Management Concepts and Organizational Behaviour ------------------------------------------------- Subject Code: MC-101 Author: Dr. Karam Pal ------------------------------------------------- Lesson No: 01 Vetter: Prof. Harbhajan Bansal ------------------------------------------------- Subject Code: MC-101 Author: Dr. Karam Pal ------------------------------------------------- Lesson No: 01 Vetter: Prof. Harbhajan
Words: 50220 - Pages: 201
Book: 2 or More Editors (eds Bullinger & Warnecke 1985) Bullinger, HJ & Warnecke HJ (eds) 1985, Toward the factory of the future, Springer-Verlag, Berlin. Book: Translator & Author (trans. Smith 2006) Colorado, JA 2006, Economic theory in the Mexican context: recent developments on the ground, trans. K Smith, Oxford University Press, Oxford. Book: Organisation as Author (Australian Bureau of Agricultural and Resource Economics Australian Bureau of Agricultural and Resource
Words: 1560 - Pages: 7
utilized intra-firm, socio-cultural, geographical-proximity, and political-stability variables to explain bimodal foreign direct investment (FDI) patterns by agri-food and beverage multinational companies into and within the European Union. A logit framework incorporated a unique-count database of firm-level investment patterns from 1987–1998. The results showed the 1992 structural changes under the Maastricht Treaty increased the probability of wholly owned FDI modes such as greenfields and buyouts
Words: 7034 - Pages: 29
The Wharton School of the University of Pennsylvania Management 223 - Business Policy & STRATEGY Spring Semester, 1999 Course Description and Syllabus Instructors: Phanish Puranam (PP) & Michael G. Jacobides (MGJ) Office: 2061(PP) /2055(MGJ) SH-DH (Management Dept. Suite) Tel: 898-1231 (PP) / 898-1224 (MGJ) Email: puranam@management.wharton.upenn.edu jacobides@management.wharton.upenn.edu Class Hours: Tuesdays and Thursdays 12:00 to 1:30pm Office Hours: By
Words: 5591 - Pages: 23
practitioners how to achieve such alignment in the complex business environment. In this paper, we present and analyze the findings from a case study on how one company uses a well-established strategic management tool, the balanced scorecard, as the framework for
Words: 12986 - Pages: 52
CHAPTER I INTRODUCTION This Chapter presents the background of the study, statement of the problem, significance of the study and operational definition of terms. Background of the Study An Enterprise Resource Planning (ERP) System has an enormous effect on a business which includes information sharing, business planning and decision making on an enterprise-wide basis, Therefore it allows each department to share information and communicate which greatly benefit for a more productive and
Words: 4927 - Pages: 20
011-0839 Just-In-Time Manufacturing - By Design or By Default Dr. Shellyanne Wilson The University of Trinidad and Tobago O’Meara Campus 78-94 O’Meara Industrial Park, Arima, Trinidad, West Indies. shellyanne.wilson@utt.edu.tt Telephone: 868-685-8744 POMS 20th Annual Conference Orlando, Florida U.S.A. May 1 to May 4, 2009 Just-In-Time Manufacturing – By Design or By Default ABSTRACT Just-In-Time (JIT) manufacturing implementation in small manufacturing companies is often not
Words: 2969 - Pages: 12
March, 1999 ABSTRACT Interdepartmental and cross functional interaction are proposed to be critical to business success in today’s environment. Interdepartmental dynamics, a component of the Kohli and Jaworski market orientation framework, has been shown to influence market orientation and business performance. Several concepts have developed recently relating to and possibly further defining these components of market orientation. These are concepts of the business process orientation
Words: 9548 - Pages: 39
