Introduction Information and communication technologies (ICT) refer to several forms of information exchange between two or more computers through any of the several methods of interconnection. These technologies provide speedy, inexpensive and convenient means of communication. The adoption of these technologies in many countries by different sectors of the economy have been found to have direct positive impact on the organizations's efficiency and have led to more rapid acceleration of development
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February 14, 2007, their airline service was tested to the extreme. JetBlue initially serviced passengers between New York and Florida and then expanded rapidly. By the end of 2006, the airline had 500 flights operating in 50 different cities providing each passenger with (luxury) amenities such as TV, and leather seats (Laudon, pg. 72). This rapid expansion brought challenges the airline had not prepared for. JetBlue’s most valuable differential advantage above other airlines, their “customers come
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for airline industry has been conducted as below to model AirAsia as a chain of value creating activities. The goal of these activities (Inbound logistics, Operations, Outbound logistics, Marketing and Sales, and Service) is to create value that exceeds the cost of providing the product or services, thus generating a profit margin. Figure: Sample Value Chain of Airline Industry Value Chain of AIRASIA Inbound Logistics: As inbound logistics involves different categories in airline industry
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What is Ryanair’s strategy and why has it been successful so far? To survive in the highly competitive business, the firm should be position itself uniquely. In 1991, European still didn’t have a low-cost airline. Since the airfare is pretty high, only the upper-class that can afford the pricy ticket can accessible to this service. Ryanair’s strategy is to capture the middle-class customer, which are price sensitive, by lower the airfare to get more customer. Ryanair is also the first one who
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Description 2. External Description 3. External View 4. Internal Description 5. Internal View 6. Further Notes 7. References 1. General Description of the Information System Title Online Airplane Ticket Reservation Information System (OATRIS) General Description OATRIS is the system that help user to buy airplane ticket through Internet. It processes user’s preferred flight timeline and the payment. Then, transform it into e-ticket. Users and Functions Customer:
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Demand in Service Industries W. Earl Sasser No tC What makes service industries so distinct from manufacturing ones is their immediacy: the hamburgers have to be hot, the motel rooms exactly where the sleepy travelers want them, and the airline seats empty when the customers want to fly. Balancing the supply and demand sides of a service industry is not easy, and whether a manager does it well or not will, this author writes, make all the difference. In this rundown of the juggling feat
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Characteristics of transaction processing systems Transaction processing systems (TPSs) collect, store, modify and retrieve the transactions of an organisation. A transaction is an event that generates or modifies data that is eventually stored in an information system. Some examples of TPSs are selling goods using a point-of-sale (POS) system, processing credit card payments, or making a motel reservation. TPSs differ in character from other types of information systems in that they directly support
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states how does the Singapore Airlines Company successfully gaining market share and sustaining profit in today’s fiercely competitive and economically demanding environment in the airline industry. And also, the following article will stated that how does the Singapore Airline putting their effort in building customer and how they may change or improve their future service to be competitive in the global market of Airline industry. Singapore Airlines Singapore Airlines founded in year 1947, as the
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Commentary Template for Southwest Airlines Case (Week 3) Your Name: Ari Kaplan Your Section Letter: MGSC6204 51494 SEC 17 Name of Student Whose Work You are Reviewing: Meghan Russell Instructions: Your course facilitator will assign you to review another student’s Case Study Questions. The purpose of this exercise is two-fold. First, you have the opportunity to build on your own understanding of the Southwest Airlines Case and its relevance to MGSC6204 by studying the analysis of a
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Southwest, Inc. Case Analysis COMPANY NAME: Southwest Airlines Co, Inc. INDUSTRY: Southwest Airline, Inc. COMPANY WEBSITE: (http://www.southwest.com/html/about-southwest/history/fact-sheet.html) COMPANY BACKGROUND: Southwest Airlines traces its roots to the March 15, 1967 incorporation of Air Southwest Co. by Rollin King and Herb Kelleher to provide service within the state of Texas. Southwest Airlines was incorporated in Texas and commenced Customer Service on June 18, 1971, with three
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