Airline Service Management

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    Corporate Communication Discussion Question

    Zayed Al Nahyan. It started with an initial paid-up capital of AED500 million. Services were launched with a ceremonial flight to Al Ain on 5 November 2003. On 12 November 2003, Etihad commenced commercial operations with the launch of services to Beirut. Prior to the establishment of Etihad, Gulf Air was the airline which was based at Abu Dhabi International Airport and was also co-owned by Bahrain. In June 2004, the airline made an US$8-billion aircraft order for five Boeing 777-300ERs and 24 Airbus

    Words: 4134 - Pages: 17

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    Classica Airlines

    Classic Airlines and Marketing In this paper the author will provide an analysis of the Classic Airlines scenario. This analysis will include marketing concepts found that relates to the scenario. “Classic Airlines was the world’s fifth largest airline, Classic Airlines, commands a fleet of more than 375 jets that serve 240 cities with over 2,300 daily flights (Classic Airlines, 2010). Due to recent uncertainty of the economy Classic Airlines has experienced a variety of challenges

    Words: 351 - Pages: 2

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    Soutwest Airlines Case Analysis

    CASE ANALYSIS Southwest Airlines, Co. COMPANY NAME: Southwest Airlines Co. INDUSTRY: Regional Airlines COMPANY WEBSITE: www.southwest.com COMPANY BACKGROUND: Southwest Airlines was founded in 1967 (Yahoo Finance, 2012) and started out as an idea from Rollin King, a San Antonio entrepreneur of a commuter air service. The idea was a response to complaints from his banker about the expense and inconvenience of ground travel between the cities of Houston, Dallas and San Antonio, also known

    Words: 1832 - Pages: 8

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    Southwest Airlines Corporation

    Southwest Airlines Corporation Southwest Airlines was incorporated in Texas and commenced Customer Service on June 18, 1971, with three Boeing 737 aircraft serving three Texas cities - Houston, Dallas, and San Antonio. Today, Southwest operates more than 500 Boeing 737 aircraft between 67 cities. Southwest topped the monthly domestic originating passenger rankings for the first time in May 2003. Yearend results for 2008 marked Southwest’s 36th consecutive year of profitability. Southwest

    Words: 890 - Pages: 4

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    Study on Lufthansa

    Worldwide events such as the Gulf War, followed by a recession, put a burden on the airline industry and on Lufthansa as a company. These events caused a major decrease in the amount of seats filled in the airline industry. In 1991 the Seat Factor decreased to about 57 percent in Europe, compared to 65 percent worldwide. Socio-Cultural/ Demographic: You can infer from the case that the growing alliances in the airline industry have been increasing due to globalization. In 1991, Lufthansa had an increase

    Words: 4200 - Pages: 17

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    Compare Swa and Indian Lcc

    SWA offered low fare by actually reducing the cost but in India, the airlines that offer low fares are in reality not low cost operations. Indian LCC provided low fare by enhance revenues by selling food and drinks at higher cost and selling services such as insurance, hotel reservations, and rental cars on its website. Indian LCC used to charge for priority boarding and seat allocation and some airlines may put some hidden costs during booking through credit card payment etc. In India, LCC

    Words: 610 - Pages: 3

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    Comparison of 3 Methodological Approaches Undertaken in 3 Research Studies on Airline Industry

    methodological approaches undertaken in 3 Research studies on Airline Industry Introduction In this research paper, methodological approaches of 3 different peer reviewed tourism journal articles from the journal “Tourism Management” have been compared. The first article is on the topic of changing gender representation in airline/aviation industry. This research study has identified the trends related to gender representation in airline industry have been discussed. In this article, the influence

    Words: 3673 - Pages: 15

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    Culture

    Determine how each corporate culture differs from the other. Southwest Airlines culture was very unique among all of its employees. The company generated a culture around prioritizing their workers over their customers. This family oriented atmosphere that was created enabled worker retention and customer service to skyrocket. Southwest was ranked number one among all major US carriers several times on a customer service as well as safety, price, on time performance, and baggage handling basis

    Words: 1131 - Pages: 5

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    Us Airways

    American Airlines Strategic Report for American Airlines Jed Cullen Kevin Yamazaki Deirdre Chew April 7, 2010 April 7, 2010 Page 1 American Airlines Table of Contents Executive Summary ............................................................................................ 3   Company History................................................................................................. 4   Financial Analysis .............................................................

    Words: 8571 - Pages: 35

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    Singapore Airlines. the International Airline Industry

    The International Airline Industry Background The airline industry has been limited in expanding because of national and international regulations. Even the dominant players in this market have only been able to keep their dominance over their own markets, except for United States. In United States, the state owned national flag carriers have been the key players of this industry. But in 1990, the competition started to increase in this industry. This was caused due to deregulation, privatization

    Words: 12121 - Pages: 49

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