in February 2000, JetBlue emerged into the heavily competitive airline industry as the little airline that could. While legacy carriers declared bankruptcy, JetBlue trounced its competition by offering low‐cost, customer‐focused service. Under the direction of the energetic David Neeleman, JetBlue became a major player in the airline industry. Operating domestic flights on a point‐to‐point system, JetBlue primarily manages East‐West and Northeast‐Southeast routes
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Issue The airline industry is facing one of the most challenging environments in its history. A global economic slowdown, punctuated by the events of September 11th, has led to a decline in passenger traffic, continued yield reductions, decreased load factors, and burgeoning fleet, insurance and labor costs. As airlines grapple with how to deliver a consistent and distinctive customer experience while maintaining low operating costs, they have turned to the promise of CRM. Although operational
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List of the recommended dissertation topics 1. Tourism as a development strategy in micro regions, demonstrating it by a few specific examples. 2. The role of strategic and operative tourism programs and their contribution to the development of tourism in the regions. 3. The role of Tourism Marketing Boards in the development of regional offers – thematic tours, etc. 4. Changes in the scale of values among the inhabitants of those settlements where they make
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in which demand exceeds capacity. Perhaps by convincing them to use the service during periods of slow demand. This may be possible for some customers but not for others. For example, many business travelers are not able to shift their needs for airline, car rental, and hotel services. Pleasure travelers on the other hand can often shift the timing of their trips. Those who can’t shift and can’t be accommodated will represent lost business for the firm. Vary the service offering One approach is
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DRAFT March 22/2003 GMG Airlines – at a glance GMG Airlines is the country’s only surviving private passenger airlines. GMG started its airlines business and went on operation on 6th April 1998. GMG Airlines tries to portray its philosophy “ First Class all the way” in its every activity starting from its customer dealing to its own people handling. GMG believes in profit maximization through customer satisfaction and that is achieved through its own people’s satisfaction GMG Group
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Pullins-Govantes Patterns of Discrimination in Police Agencies Paper Discrimination is the act of treating an individual different based on the way you perceive them to be, instead if their individual behavior and qualifications. The criminal justice system has multiple example of the discrimination that will assist me in illustrating my point. It wasn't until the 1960's that blacks were hired as officers because southern states didn't think to hire African Americans. The other police departments that
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.....................................................................6 3.2 The modern industry....................................................................................................................8 4. The effect of globalization on airline markets
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Human Resources Research Paper Strategic Human Resource Research Assignment Human Capital Concepts MMPBL/530 Introduction The InterClean, Inc. is an organization with aspirations of globally expansion as well nationally. The primary basis of it’s desire to expand is one of increased revenue which will translate to profits. In an effort for InterClean to ensure the desired results human resources will endure various challenges. InterClean is
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Dynamic Oligopoly Game of the US Airline Industry: Estimation and Policy Experiments Victor Aguirregabiria∗ University of Toronto Chun-Yu Ho∗ Boston University This version: November 19, 2007 PRELIMINARY AND INCOMPLETE VERSION Abstract This paper estimates the contribution of demand, cost and strategic factors to explain why most companies in the US airline industry operate using a hub-spoke network. We postulate and estimate a dynamic oligopoly model where airline companies decide, every quarter
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Malaysia Airlines to reflect transparent performance management practices. To all intents and purposes, financial figures referred to as ‘forecasts’ and ‘estimates’ in the BTP 2 are KPIs. 2. These KPIs should not be construed as forecasts, projections, estimates or representations of the company’s future performance, occurrence or matter as the KPls are merely a set of targets/aspirations of future performance and aligned to the company’s strategy. It is our view that because the airline industry
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