Examination Paper of Quality Management IIBM Institute of Business Management Examination Paper MM.100 Total Quality Management Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Notes type questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 4 marks each. Part One: Multiple Choices: 1. Which of the following techniques is used by quality Control Circles? a. Brainstorming b. Pareto Analysis
Words: 5851 - Pages: 24
CHAPTER 8: LOCATION STRATEGIES TRUE/FALSE 1. FedEx chose Memphis, Tennessee, for its central location, or "hub," primarily because of the incentives offered by the city of Memphis and the state of Tennessee. False (Global company profile, easy) 2. Generally, the objective of the location decision is to maximize the firm's profit. False (The strategic importance of location, easy) 3. When selecting a location, service organizations typically focus on maximizing revenue
Words: 8374 - Pages: 34
LSCM Assignment-2 On Case Studies Comparison Sudhakar Varada Roll No: 133307 SOM Assignment-3 On News Articles Summary Sudhakar Varada Roll No: 133307 SOM Assignment-2 On Service Company Sudhakar Varada Roll No: 133307 Hard Rock Café The first Hard Rock Cafe opened its doors to the public on June 14, 1971, in London, England. Founded by Isaac Tigrett and Peter Morton, two enterprising and music-loving Americans, beginning with a guitar, it is only a joke among the
Words: 8790 - Pages: 36
POSITIONING STRATEGY WITH A NEW IDENTITY: A case study of VIETNAM AIRLINES by Le Hong Dac A research study submitted in partial fulfillment of the requirements for the degree of Master in Business Administration Examination Committee: Dr. Truong Quang (Chairman) Dr. Clemens Bechter Dr. Lalit.M.Johri Nationality: Vietnamese Previous Degree: Bachelor of Economics University
Words: 27680 - Pages: 111
Task 1 An organization is an entity that exists to achieve a purpose through collective efforts of the people who work in for it. Organizations can be described as systems which are affected by their environment, have a structure that has both formal and informal elements. (Armstrong, 2012) An organization is formally defined as a collection of people working together in a division of labour to achieve a common purpose. This describes a variety of clubs, voluntary, organizations and religions
Words: 5480 - Pages: 22
Module title: Key Business Competences Contents Module introduction 1 Semester plan synopsis 2 Module syllabus 3 Week 1 – Module Introduction 7 Week 2: Operations with numbers 8 Week 3: Understanding Data 16 Week 4 – Charts and Graphing in Excel 31 Week 5 – Summarising data 45 Week 6 Reading Week 57 Week 7 & 8 – Principles of elementary modelling 58 Week 9 & 10 – Financial Modelling (1) 69 Week 11 & 12 – Financial Modelling (2) 81 Week 13 – Modelling
Words: 27701 - Pages: 111
General Motors Ricardo Villacis 2012 Ricardo Villacis Toshiba 1/1/2012 General Motors Ricardo Villacis 2012 Ricardo Villacis Toshiba 1/1/2012 "GM’s vision is to be the world leader in transportation products and related services. We will earn our customers’ enthusiasm through continuous improvement driven by the integrity, teamwork, and innovation of GM people." "G.M. is a multinational corporation engaged in socially responsible operations, worldwide. It is
Words: 2185 - Pages: 9
QUALITY MANAGEMENT MBA 453 PAPER 453 : QUALITY MANAGEMENT Unit – 1 Concept of Quality – Quality as customer delight – Quality as meeting standards – Actual vs Perceived quality – Concept of total quality – Design, inputs, process and output – Need for Quantity – Function of quality – Philosophy of quality – Old vs new – Quality as a problem and as a challenge – 6 sigma concept. Unit – 2 Quality Management : Fundamentals evolution and objectives – Planning for quality – Quality process –
Words: 60646 - Pages: 243
OPERATIONS MANAGEMENT TESTBANK CHAPTER 1: Introduction to Operations Management TRUE /FALSE 1. Some of the operations-related activities of Hard Rock Café include designing meals and analyzing them for ingredient cost and labor requirements. True (Global company profile, easy) 2. The production process at Hard Rock Café is limited to meal preparation and serving customers. False (Global company profile, easy) 3. All organizations, including service firms such as banks and hospitals, have a production
Words: 33663 - Pages: 135
Consider It Done Catering Marketing Analysis DaLayn G. Bing Devry University Table of Contents Table of Contents 2 Abstract 3 Executive Summary 4 Company Description 5 Strategic Focus 6 Mission and Vision Statement 6 Goals 7 Core Competency and Sustainable Competitive Advantage 7 Situation Analysis 8 SWOT 8 Industry Analysis Competitor Analysis 9 Company Analysis 10
Words: 4631 - Pages: 19