chapter 1: understanding business communication in today’s workplace Chapter summary Chapter 1 focuses on the importance and benefits of becoming an effective business communicator and highlights characteristics of effective communication. A definition of effective communication is followed by a discussion of the six phases in the communication process. Five key ways to improve business communication are addressed in detail: committing to ethical communication, adopting an audience-centered
Words: 6547 - Pages: 27
a defined employment or market setting.” This paper will focus on national and racial diversity as it relates to culture, and the impact of such a diverse team on an organization. The evolvement of an integrated global economy has made diversity essential in this present day world. The paper will explore the pros and cons of such a diverse culture to an organization. A diverse culture within an organization is one that will comprise of benefits such as innovation, the introduction of new ideas and
Words: 718 - Pages: 3
Introduction ABB is a multinational corporation headquartered in Zurich, Switzerland, operating in robotics and mainly in the power and automation technology areas. It ranked 143rd in Forbes Ranking (2010). ABB is one of the largest engineering companies as well as one of the largest conglomerates in the world. ABB has operations in around 100 countries, with approximately 145,000 employees in June 2012. At a glance Company name : ABB (Asea Brown
Words: 2088 - Pages: 9
of businesses and identifying key strategies to ensure harmonious working relationships among culturally diverse employees is integral to the survival of any business. Diversity in this case means the differences between individuals based on their culture, which influences their perceptions, values and beliefs. There is increased pressure on human resource departments to integrate culturally diverse employees, while at the same time maintaining high levels of motivation among the divergent groups.
Words: 13813 - Pages: 56
communication and technology. This model was carried out to 59 countries with 852 stores, where the international sales accounted for 69% of total turnover. In the initial stages, Zara followed the ethnocentric strategy where Zara measured other cultures against their own and sought what was most ideal. By encountering difficulties in some countries due to cultural differences, Zara quickly adapted and changed its strategy to geocentric strategy. Further, similar to the domestic market, all Zara’s
Words: 492 - Pages: 2
A Friendly Life with the Dolphins As a culture being a learned behavior for humans, it is for the animals as well. Humans have grown, evolved, adapted, and developed to survive; and their acquired skills and consistent improvements have accelerated such developments. Surprisingly, dolphins also have acquired such skills to live more convenient life by working with the humans. The article “Dolphins help fishermen to catch fish” describes how dolphins and fishermen work together. This article explains
Words: 819 - Pages: 4
encounters and degrees of cultural change left today? If we consider syncretism within the arenas of philosophy and religion, we can see that the melding of earlier cultures has had a lasting effect, even today. As cultures recombine with one another, they often create a new blend of teaching and belief systems from the two different cultures. However, some western religious syncretism occurred in China during the mid-late 1800s, its hybrid form not only refashioned a new belief system but also coauthored
Words: 668 - Pages: 3
Work Culture Preferences Townes, Christopher Gen/200 July 10, 2013 Dr. Johnella Bradford Work Culture Preferences My Career Plan: Work Culture Preference states that I am an ethical well-resourced expert. Based on over one-hundred questions given that narrow down what I would like in an ideal job setting, I had only the choices of not at all or more likely. Knowing my ideal work culture not only would allow me to benefit my organization to achieve goals but will also allow me to achieve personal
Words: 382 - Pages: 2
multicultural environment has been an enjoyable and sometimes frustrating experience. Working for IKEA, which is a Swedish based company, gave me an opportunity to humble myself to many of their different cultures. IKEA prides their self on focusing on nine points of business that shapes our culture as coworkers. The nine points are as follows: 1. The product range: our identity "We shall offer a wide range of well-designed, functional home furnishing products at prices so low that as many people
Words: 626 - Pages: 3
perceives other cultures beliefs and standards based on the guidelines of their own culture is what sociologist refer to as ethnocentrism and is what we are going to be looking at in further detail in this paper. There are many factors that contribute to the persistent societal disputes and disagreements that are forever occurring throughout the globe. There is a great divide that can be felt in regards to understanding and accepting each individual society; each one has its own unique culture and many
Words: 2607 - Pages: 11
