defines emotional labour as the controlling of one’s own true feelings by creating a false outward appearance in order to maintain the feelings of others. Emotional labour differs from emotion work, as emotional labour is performed in a public environment that “is sold for a wage and therefore has exchange value” (Hochschild 2003 p. 7). According to Hochschild (2003), emotional labour comprises two methods in which an actor displays their appearance; surface acting and deep acting. Surface acting
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INTRODUCTION The success of Apple’s strategy actually began when there were crises internally and financially arose that worried Mac users around the world Apple’s shareholders and customers were losing faith, and competitors were closing in fast. These crises began when John Scully joined Apple in 1983 and also the ouster of Steve Jobs from Apple Computers (Apple) in September 1985 because he cannot work closely with John Scully. Both Jobs and Scully have difference opinion in running the business
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Executive Summary 3 2.0 Introduction 4 3.0 Current External Marketing Situation 4 3.1 External/General Environment analysis and Trends 4 1 Demographic Segment 4 2 Economic Segment 5 3 Political/Legal Segment 6 4 Social-Cultural Segment 6 5 Technological Segment 8 3.2 Detailed Market Analysis and Projected Demand 8 1. Market Size 8 2. Market Growth Rate 9 3.3 Industry Analysis Including Porter’s Five Forces 9 1. Threat of New Entrants 9 2. Bargaining Power of Supplies
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Company Background and analysis of AirAsia This report conducts an analysis of AirAsia, the world’s Lowest Cost Airline. AirAsia is a Malaysian low cost airline. AirAsia was found in 1993 and it started its operations from 18 Nov 1996. It was established initially by DRB-Hicom, a government owned- conglomerate. On 2 December 2001, the heavily- indebted airline was purchased Tony Fernandes former Time Warner Executive. Tony was inspired by the Low-Cost Carrier business model of Southwest Airlines
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Introduction The purpose of this assignment is to focused to provide learns with the knowledge on different components of marketing process and able to assess the benefits and costs of a marketing orientation for KFC Holdings (M) Berhad. Macro and micro environmental factors able to see and the buyer behaviour can affect marketing decisions. KFC continues to develop in Asia. KFC come to Malaysia in 1973, the American establishment fast food since has extending forcefully to become the biggest
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3.0 Situation analysis 4.1 Industry analysis - Porters 5 forces 3.2 Macro environment analysis - PESTEL 3.3 S.W.O.T analysis 4.0 The marketing
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of marketing and marketing orientation. The Dunkin Donut case scenario will help the students to understand and explore further the importance of marketing orientation for an organization. B. The assignment encompasses the concepts of marketing environment, segmentation, targeting and positioning and the role of marketers in specific buying behaviors. Students are expected to use suitable examples, provide reasons and justifications to support their answers in their own words. Part A Assignment
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Marketing Principles, Product Marketing Plan Executive Summary 1. Introduction 2.1 Company 2.2 Brand 2.3 Product 2. Internal (Micro) Analysis 2.1 Customer 3.External (Macro) Analysis 3.1 Political 3.2 Economic 3.3 Social 3.4 Technology 3.5 Environmental 3.6 Legal 3.7 Demographic 4.Marketing SWOT 4.1 Strength 4.2 Weakness 4.3 Opportunities 4.4 Threats 5. Marketing Strategy 5.1 Segmentation 5.2-1 Measurable 5.2-2 Accessible 5.2-3 Substantial
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Analysis of Michael Pollan’s Essay “The Food Movement, Rising” Michael Pollan wrote an article entitled “The Food Movement, Rising”. This article talks about how food impacts many facets in the nation including politics, society and family. In this article he shares how food is not just about food and is a much larger issue than meets the eye. He talks about how the issues of food have impacted the country and therefore the world (Pollan). Then, he breaks the issues down on macro and micro levels
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CURRICULUM OF BUSINESS ADMINISTRATION FOR BBA, BBS, MBA & MS HIG HER EDUC ATIO N CO MM ISSION (2012) HIGHER EDUCATION COMMISSION ISLAMABAD 1 CURRICULUM DIVISION, HEC Prof. Dr. Syed Sohail H. Naqvi Mr. Muhammad Javed Khan Malik Arshad Mahmood Dr. M. Tahir Ali Shah Mr. Farrukh Raza Mr. Abdul Fatah Bhatti Executive Director Adviser (Academics) Director (Curri) Deputy Director (Curri) Asstt. Director (Curri) Asstt. Director (Curri) Composed by: Mr. Zulfiqar Ali, HEC, Islamabad
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