INFLUENCE The Psychology of Persuasion ROBERT B. CIALDINI PH.D. This book is dedicated to Chris, who glows in his father’s eye Contents Introduction 1 Weapons of Influence 2 Reciprocation: The Old Give and Take…and Take 3 Commitment and Consistency: Hobgoblins of the Mind 4 Social Proof: Truths Are Us 5 Liking: The Friendly Thief 6 Authority: Directed Deference 7 Scarcity: The Rule of the Few Epilogue Instant Influence: Primitive Consent for an Automatic Age Notes Bibliography Index
Words: 111189 - Pages: 445
interest in the development of English worldwide. The book has been commissioned by the British Council to complement the many texts already available about the teaching and learning of English, the history and used ‘scenario planning’ as a strategy for coping with unpredictable futures. Section three outlines significant global trends which will shape the social and economic world in the 21st century. Section four discusses the impacts these trends are The Future of English? takes stock
Words: 62119 - Pages: 249
Concepts to Applications 250 Part Three • The Group Chapter 8 Foundations of Group Behavior 292 Chapter 9 Understanding Work Teams 344 Chapter 10 Communication 374 Chapter 11 Leadership 410 Chapter 12 Power and Politics 460 Chapter 13 Conflict, Negotiation, and Intergroup Behavior 502 Part Four - The Organization System Chapter 14 Foundations of Organization Structure 548 Chapter 15 Technology, Work Design, and Stress 588 Chapter 16 Human Resource Policies and Practices 634 Chapter 17 Organizational
Words: 146017 - Pages: 585
9 -7 1 2 -4 4 9 REV: JUNE 1, 2012 FOREST L. REINHARDT RAMON CASADESUS-MASANELL FREDERIK NELLEMANN Maersk Line and the Future of Container Shipping There is a difference between just moving a container and moving it in the most sustainable, easy, and reliable way. And that difference is worth something to our customers. — Morten Engelstoft, Chief Operating Officer, Maersk Line, 2012 It was a cold February afternoon in 2012 as Søren Skou looked out the window of his office across the
Words: 11941 - Pages: 48
Technology (HKUST) when I was visiting there. The hospitality and generous support of HKUST are greatly appreciated. Comments from participants in conferences and seminars at the China Europe International Business School, University of Chicago, the Chinese University of Hong Kong, City University of Hong Kong, IEA Round Tables (Beijing), IPD (Columbia/Manchester), Macau, Peking, Seoul National University, Singapore, Tsinghua and UNU–WIDER are greatly appreciated. I am grateful for helpful discussions
Words: 46258 - Pages: 186
hundred fatalities. America then finds itself having to administer a country unaccustomed to democratic self-rule. Caught unawares by an unexpectedly robust insurgency, the United States struggles to develop and implement an effective counterinsurgency strategy. The ongoing US presidential campaign serves as a catalyst to polarize public opinion, as the insurrectionists step up their offensive in an unsuccessful attempt to unseat the incumbent Republican President. These events—from a century ago—share
Words: 6720 - Pages: 27
Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify
Words: 18189 - Pages: 73
EXORBITANT PRIVILEGE EXORBITANT PRIVILEGE The Rise and Fall of the Dollar and the Future of the International Monetary System Barry Eichengreen Oxford University Press, Inc., publishes works that further Oxford University’s objective of excellence in research, scholarship, and education. Oxford New York Auckland Cape Town Dar es Salaam Hong Kong Karachi Kuala Lumpur Madrid Melbourne Mexico City Nairobi New Delhi Shanghai Taipei Toronto With offices in Argentina Austria Brazil Chile Czech
Words: 81879 - Pages: 328
Indo-U.S. Relations in the Post Cold - War Period (1992-2006) By Debasish Nandi Supervisor : Dr. Abhijit Ghosh October, 2012 Thesis submitted in partial fulfillment to the Ph.D (Arts) Degree in Political Science Department of Political Science, The University of Burdwan, Golapbag, Burdwan, Pin - 713104, West Bengal, India. Content Page No. 1. Preface 2. Acknowledgement I-II III 3. Abbreviations IV-VI 4. Chapter - 1 : Introduction 1-10 5.Chapter - 2 :
Words: 72424 - Pages: 290
IDSA Monograph Series No. 23 September 2013 India's Internal Security Situation Present Realities and Future Pathways Namrata Goswami INDIA'S INTERNAL SECURITY SITUATION | 1 IDSA Monograph Series No. 23 September 2013 India's Internal Security Situation: Present Realities and Future Pathways Namrata Goswami 2 | IDSA MONOGRAPH SERIES Cover Illustration : The Cover depicts Kohima-Dimapur Road. Cover Photograph courtesy : Namrata Goswami © Institute for Defence Studies and Analyses
Words: 45406 - Pages: 182
