connection points of the system and will create a comprehensive view of the customer. This study examines the relationship between customer relationship management in the creation of customers’ knowledge in the banks of the city of Shiraz. Statistic population of this research includes employees in the banks of Shiraz that the questionnaires on the variables of customer relationship management and customer knowledge were distributed among 300 of them as a statistic sample. The reliability of these two questionnaires
Words: 5506 - Pages: 23
1. INTRODUCTION 1. Rationale for Selecting the Report: Dairy sector of Bangladesh is playing an important role in Bangladesh Economy. Country is producing milk well under the requirement and most of the demands are being met from import of dry milk from the international market. This country needs 7.227 million ton milk calculating 120ml per head. Out of which we produced only 2.686 million ton and met up our requirement by importing 52 thousand ton milk power from abroad. Still we have deficit
Words: 6649 - Pages: 27
EMPLOYEES’ PERCEPTION OF THE PROBLEMS AND PRACTICES OF EMPLOYEE PERFORMANCE EVALUATION: a Case study of Awash International Bank (AIB) BY: ZELALEM BAYISA GURMESSA A project paper submitted to the school of graduate studies of AAU in partial fulfillment of the requirements for the degree of Masters of Business Administration [MBA] Advisor: Dr. TILAHUN TEKLU Assistant Professor of Management Department of Management August, 2007 Addis Ababa University School of Graduate Studies MBA Program Employees’
Words: 20034 - Pages: 81
General Banking Operations General banking provides the foundation of banker – customer relation ship through openingaccount. This is the busiest department and the daily transactions of concerned to thecustomers for drawing or depository money , selling of the instrument to them for remittance purpose, collection of their instruments providing other services to them and keep customer section busy.Usually the following sections/departments are involved to perform the general bankingoperations:
Words: 9686 - Pages: 39
STRATEGIC FINANCE Student I.D.#: SP16-EX-0053 Program: MBA Name: Malik.M.Umair Wasif Student I.D.#: SP16-EX-0053 Program: MBA Course Title: A.R.M Instructor: Sir Umair Baig TABLE OF CONTENT S.NO. | CONTENTS | PAGE NO. | 1 | Scope of the research paper | 3 | 2 | Introduction | 3 | 3 | Research methodology | 3-4 | 4 | Conclusion | 4 | 5 | Limitations and future direction of research | 4-5 | | (a) Limitations | 4 | | (b) Future direction of research | 5 | BEST PRACTICES
Words: 2961 - Pages: 12
1955 to attend Jamborees.[13] Later when Yunus was studying at Chittagong College, he became active in cultural activities and won awards for drama acting.[13] In 1957, he enrolled in the department of economics at Dhaka University and completed his BA in 1960 and MA in 1961. After graduation Following his graduation, Yunus joined the Bureau of Economics as a research assistant to the economical researches of Professor Nurul Islam and Rehman Sobhan.[13] Later he was appointed as a lecturer in
Words: 4963 - Pages: 20
International Finance & Global Capital Markets Exposure Management Himanshu Bhutani A014| Dawood Bukhari A015 Shibani Gujrati A025| Siddhant Anthony Johannes A033 Nishtha Sardana A054| Prateek Walia A063 1 INDEX 1. Introduction…………………………………………………………………………………..3 2. Operational Exposure………………………………………………………………………..9 3. Transaction and Translation Exposure…………………………………………….……..11 4. Other Strategies used by Companies to Hedge Exposure……………………...………19 5. Case Studies: Hedging
Words: 7229 - Pages: 29
Question 1 a) Explain the following 3 terms and outline how they affect a project management information system. i. Information Governance [2] ii. Information Dimension [2] iii. Information logistics [2] b) Discus any five (5) common reasons for project failures as a result of ill- management of information on projects. [10] Answers * Poorly managed ,Undefined objectives and goals ,Lack of management commitment, Lack of a solid project plan , Lack of user input , Lack of organizational
Words: 3530 - Pages: 15
Organizational Culture as a Predictor of Job Satisfaction: The Case of Development Bank of Ethiopia By: Biniyam Teka A Project Submitted to School Of Commerce in Partial Fulfillment of the Requirements for Masters of Art Degree in Human Resource Management (HRM) Advisor: Tilaye Kassahun (PhD) Addis Ababa University School of Commerce Graduate Program February, 2012 Addis Ababa, Ethiopia Acknowledgment I would like to take the opportunity to sincerely thank those who helped me finish the research
Words: 22690 - Pages: 91
1. What is the importance of identifying a number of alternative solutions to good decision making? A couple points to make: 1. Good decision-making starts with gathering the facts. You should seek out all available information. If you don’t you are handicapping your decision-making ability. 2. Understanding your alternatives is the key to “economic” decision-making. Decisions aren’t made in a vacuum. You have to consider your “opportunity costs” or what you are giving up when you choose
Words: 2285 - Pages: 10
