Linking perceived service quality and service loyalty: a multi-dimensional perspective Josee Bloemer, Ko de Ruyter, Martin Wetzels. European Journal of Marketing. Bradford: 1999.Vol.33, Iss. 11/12; pg. 1082 » Jump to full text Subjects: Service industries, Studies, Statistical analysis, Quality of service, Market research, Loyalty, Consumer behavior, Effects, Marketing management, Customer relations Classification Codes 9175 Western Europe, 8300 Service industries not elsewhere classified, 5320 Quality
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NBER WORKING PAPER SERIES HUMAN RESOURCE MANAGEMENT AND PRODUCTIVITY Nicholas Bloom John Van Reenen Working Paper 16019 http://www.nber.org/papers/w16019 NATIONAL BUREAU OF ECONOMIC RESEARCH 1050 Massachusetts Avenue Cambridge, MA 02138 May 2010 This paper has been prepared for a chapter in the Handbook of Labor Economics Volume IV edited by David Card and Orley Ashenfelter. We would like to thank the Economic and Social Research Council for their financial support through the Center for
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Industrial Marketing Management 41 (2012) 1142–1151 Contents lists available at SciVerse ScienceDirect Industrial Marketing Management A holistic approach to market assessment for a manufacturing company in an emerging economy Malini Natarajarathinam ⁎, Bimal Nepal 1 Department of Engineering Technology & Industrial Distribution, Texas A&M University, 3367 TAMU College Station, TX 77843, United States a r t i c l e i n f o Article history: Received 26 May 2011 Received in revised
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schools (Rigotti and Pitt, 1992), higher education (Ford et al., 1993; McElwee and Redman, 1993), hospitality ( Johns, 1993), business-tobusiness channel partners (Kong and Mayo, 1993), accounting firms (Freeman and Dart, 1993), architectural services (Baker and Lamb, 1993), recreational services (Taylor et al., 1993), hospitals (Babakus and Mangold, 1992; Mangold and Babakus, 1991; Reidenbach and Sandifer-Smallwood, 1990; Soliman, 1992; Vandamme and Leunis, 1993; Walbridge and Delene, 1993), airline catering
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82 Part 2 Fundamental Concepts in Financial Management Table IC 3-3 Statement of Stockholders’ Equity, 2008 COMMON STOCK Shares Amount $460,000 Retained Earnings $ 203,768 (160,176) (11,000) (171,176) $ 32,592 Total Stockholders’ Equity $663,768 Balances, 12/31/07 2008 Net Income Cash Dividends Addition (Subtraction) to Retained Earnings Balances, 12/31/08 100,000 100,000 $460,000 (171,176) $492,592 Table IC 3-4 Statement of Cash Flows, 2008 ($160,176) 116,960 378
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Fragility In Global Supply Chains Name: Institution Affiliated: Executive Summary The fragility of worldwide supply chains gets identified with rising risks, however, this is additionally identified with supply and system plan methods. The coordination of risk administration in supply chain administration has frequently been restricted, particularly for associations that have concentrated on lessening expenses and constraining working capital levels as a reaction to troublesome economic situations
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The Adventures of Sherlock Holmes by Sir Arthur Conan Doyle 1 The Adventures of Sherlock Holmes by Sir Arthur Conan Doyle The Project Gutenberg EBook of The Adventures of Sherlock Holmes by Sir Arthur Conan Doyle (#15 in our series by Sir Arthur Conan Doyle) Copyright laws are changing all over the world. Be sure to check the copyright laws for your country before downloading or redistributing this or any other Project Gutenberg eBook. This header should be the first thing seen when viewing this
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www.hbrreprints.org Successful strategy execution has two basic rules: understand the management cycle that links strategy and operations, and know what tools to apply at each stage of the cycle. Mastering the Management System by Robert S. Kaplan and David P Norton . Reprint R0801D This article is made available to you with compliments of SAP. Further posting, copying or distributing is copyright infringement. To order more copies go to www.hbr.org or call 800-988-0886. Successful
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CANADA-U.S. Business Travel Guide Released February 2013 CANADA-U.S. BUSINESS TRAVEL GUIDE INTRODUCTION Word from Jayson Myers, President & CEO, Canadian Manufacturers & Exporters T he advent of global supply chains has led to significant changes in the way manufacturers do business. In today’s day and age, the business of manufacturing is no longer simply about getting a product out the door — it is rather about providing innovative solutions to customers’ problems. Manufacturers
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has no meaning, yet society continues to give the notion meaning by using it as a social category. The notion of race gradually took hold in U.S. society when the institution of slavery reinforced the idea that one race could be inferior to another (Banks and Eberhardt 1998: 58). In the United States, the law has had the effect of distributing benefits and burdens based on race, and the assignment of a person to a racial
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