Background Since its inception in 2009, Fidor Bank has been disruptive within the financial services industry by rewriting the rules of banking and personal finance. It has taken the interpretation of direct banking to a whole new level. The direct banking model, which aims to provide services remotely via telephone or online banking without relying on a physical branch network, has been prevalent since the late 1980s when UK’s Midland Bank established a subsidiary named First Direct – the world’s
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CUSTOMER SATISFACTION INDICATORS: Dealer satisfaction, employee satisfaction and environmental responsibilities. MARKETSHARE: The percentage of sales of a particular product achieved by a single company in a specific period of time. BALANCE SCORE CARD: Strategic performance management tool, cuadro de mando integrado para implementar la estrategia. PSYCHOLOGICAL EMPLOYMENT CONTRACT: HIGH LABOR COSTS: EFFICENCY: Eficiencia EFICENT: eficiente EFFECTIVENESS: Eficacia OUTSORCING:
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BANKING SERVICES AND CUSTOMER'S SATISFACTION IN QATAR: A STATISTICAL ANALYSIS* Khalid Al-Sulaiti Abdullah Al-Khulaifi Fawzi AI-Khatib College of Business and Economics Qatar University ABSTRACT The main objectives of this study are to evaluate bank customer expectations of service quality and to assess whether bank services provided by these institutions are satisfactory to Qatari customers. The study also examines empirically the determinants of the buying behavior of bank customers in Qatar
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Since young, I have always been intrigued by the Japanese culture. As I grew up watching “Japan Hour” on TV, I remembered admiring their serene way of life, picking salmons in their back yard and cooking it fresh, always to the delight of the guests squealing “Oishi!” at the first bite. Nothing beats the scenery of their natural environment, and having seen the vast size and beauty of Japan in television, I told myself that one day, I would like to explore as many cities as I can over there. Looking
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In today’s business world, CEOs feel comfortable in taking decisions based on data. Hence, analytics is given such importance nowadays. The HR function is no exception to this trend. The recent boom of developing HR analytics capabilities in organisations is indicating that it is the next big thing to transform the workplace and workforce. In this white paper, we have explored the scope of HR analytics, framework of HR analytics, how to implement the same in organisation, barriers to implementation
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Attaining one’s ideal study habit is a long- way process. Mark Crilly (2000) said that “Successful students are able to balance social activities with good study habits.” A diversion from studies will alleviate stress and help prevent from becoming fatigued. He said that a student should make sure that he must take a break for an hour after studies to meet with friends, to play some cards, work out at the gym, or to gab with anew acquaintance. For this way, that student will find concentration when he
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Implementation Plan Values, Culture & Work-Life-Balance – Bringing Learnings to Life By Jonathan D Jensen March 22, 2015 This paper explores concepts and understandings of three topics from BUSA514 course material, and an implementation plan detailing initiatives to apply learnings on three topics both personally and organizationally. The three topics addressed in this paper are, Values, Organizational Culture, and Stress/Work-life balance. Each topic including, actions for implementation,
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2010 A Grand Project Report on Credit Risk Management at State Bank of Mysore N. R. Institute of Business Management 23/3/2010 A Grand Project Report on Credit Risk Management at State Bank of Mysore N. R. Institu of Business Manag itute agement A Grand Project Report on rand Credit Risk Manag anagement at State Bank of M k Mysore (IN PARTIAL FULFILLMENT OF PROJECT STUDY COURSE, IN TWO YEARS FULL TIME LMENT O WO YEAR MASTER OF BUSINESS ADMIN SS ADMINISTRATION PROGRAMME OF GUJARAT
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CONTROL AND AIS (Version 1 – Brief, just for the exam) Overview of Control Concepts * Internal Control - plan of organization and the methods a business uses to safeguard assets, provide accurate and reliable information, promote and improve operational efficiency and encourage adherence to prescribed management procedures. * Management Control - broader than internal control 1. Integral part of management responsibilities. 2. Is designed to reduce errors and irregularities
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away from others, watch where you are going, avoid crashes, move to all the areas, don’t follow anyone) and introduce the following movement cues: police officer (the teacher who watches to see if students travel safely), rule of the road, license (a card with student’s name and self-drawn picture), ticket (mark placed on license by the police officer when the student moves in an unsafe fashion), license suspended (result of receiving 3 tickets). After handing out the licenses, the students spread out
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