IIBM Institute of Business Management Examination Paper Business Communication Section A: Objective Type (30 marks) This section consists of multiple choices and Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 4 marks each. MM.100 Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information b. Communication c. Power d. None of the above 2. Physiological Barriers of listening are:
Words: 1041 - Pages: 5
Effective Communication Everything surrounding communications whether it is verbal or nonverbal it is very important. A document published by the US Navy states that communicating is essentially a mental maze to be mastered. As we talk about verbal communication skills are very essential to talk to members of the public, request assistance from their peers, and even advise suspects of their Miranda rights, and they have to inform their superiors of what actions they are taking. Another thing is
Words: 1264 - Pages: 6
ORGANIZATIONAL COMMUNICATIONS Quarter: winter 2015, Deadline for Submission of Assignment: Feb 12, 2015 Attempt all questions given below. Your answers should not be copied, word-for-word, from the textbook. You may use the terms, concepts, examples from the textbook, but these must be written as your own, independent expression. 1. Briefly explain the three theories of communication suggested by Mary Munter. 2. Explain the psychological, semantic and physical barriers to communication. 3
Words: 14077 - Pages: 57
Group communication Date: [ 9/13/2014 ] Team Members * April Lusk Elizabeth Kline Mianca White Calvin Walk Shayla Williams Communication is the exchange of information between individuals for the purpose of gaining a response in the form of actions or thoughts Beebee & Masterson (2006). Communication among a group of people is more complicated that communication among two individuals. This memo is designed to identify barriers in group communication, techniques
Words: 1247 - Pages: 5
Effective Communication CJA/304 Abstract In this paper, I will discuss the process of effective communication. This paper will explain the differences between verbal and nonverbal communication, and the related components between them, the differences between listening and hearing in effective communication. This paper will also explain formal and informal channels of effective communication, the various barriers to effective communication, and methods applied to overcome communication barriers
Words: 1105 - Pages: 5
1.4 Explain the importance of using correct grammar, sentence structure, punctuation, spelling and conventions in business communications It is important to use correct grammar, sentence structure, punctuation, spelling and conventions as this helps to convey a professional image. Not following these standards could lead to criticism from fellow colleagues, clients and customers. You need to make sure you supply a professional image when communicating with letters, emails, memos, presentations etc
Words: 793 - Pages: 4
Success Begins With Communication Skills Multiple Choice 1. One of the fastest ways to ensure your career success is to a. learn how to design Web pages. b. post a persuasive résumé online. c. develop excellent communication skills. d. invite your boss out to lunch periodically. ANS: c REF: p. 2 TYPE: Con DIF: 3 TOP: Communication Skills: Your Ticket to Work or Your Ticket Out the Door NOT: Developing excellent communication skills is one of the
Words: 6000 - Pages: 24
Chapter 1—Test Bank Career Success Begins With Communication Skills DIFFICULTY (DIF) TYPE OTHER CODES 5 = Most difficult Ap: Application question ANS: Answer 3 = Average difficulty Con: Conceptual question REF: Page Reference 1 = Least difficult Def: Definition OBJ: Chapter Objective NOT: Note (feedback/explanations) AAC: AACSB Competencies Multiple Choice 1. One of the fastest ways to ensure your career success is to a. learn how to design Web pages.
Words: 6039 - Pages: 25
Question 1 Communication across Computime is lacking. According to Wolcott and Lippitz, Computime lacks formal communication channels between Research and Development (R&D) and business unit engineers (2008). If the R&D unit is unaware of how Computime’s customers are innovating a product, how can the department anticipate needs and make adjustments prior to unveiling a new product? Communication needs addressed. Chinese engineers “tend to be less accustomed to sharing problems, offering ideas
Words: 1000 - Pages: 4
Communication Process Complete the following table. • Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1. • Identify one personal or business communication scenario. • Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided. |Steps of communication model |Personal or business scenario | |Sender
Words: 316 - Pages: 2
