STR581 – Strategic Planning and Implementation – Final Exam Study Guide 2013 200 Correctly Answered Questions Remember to check out ACCNerd.com for the latest updates. Section 1 1. “Power prices” use price as a key strategic tool. These “power prices” have discovered the highly ________ effect of price on the bottom line. A. direct B. dramatic C. soothing D. Leveraged E. abrasive 2. Some intermediaries use the following: strategic planning, advanced information systems,
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3. projects involve little uncertainty 4. meeting communications goals 5. conceptualization 6. Project management 7. strategic, tactical 8. program 9. technical skills 10. Project Management Professional (PMP) 11. Process 12. Executing 13. Executing 14. Planning 15. Executing 16. Strategy 17. Integration 18. Methodology 19. Monitoring and controlling 20. essons-learned report 21. all of above 22. templates 23. resource
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management system Refers to a system that processes information for business transactions that involves collection, modification and transaction of all data. BMS will enable customer service staff process client information which are Amazing Destinations daily activities which will aid in facilitating the quick process of destination bookings that will in turn add value to
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views often aided and abetted by traditional management practices. Just-in-time (JIT) is an inventory strategy that strives to improve a business's return on investment by reducing in-process inventory and associated carrying costs. To meet JIT objectives, the process relies on signals between different points in the process, which tell production when to make the next part. Kanban are usually 'tickets' but can be simple visual signals, such as the presence or absence of a part on a shelf. Implemented
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given time period survey survey Internal process performance measures suitability of physical resources suitability of information resources suitability of human resources operations staff surveys, customer surveys benchmarking, staff surveys skills audit number of stages in the service creation process, effect of bottlenecks on throughput service cycle time number of stages in the service delivery process complexity of the service delivery process (survey) number of people performing service
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are called to receive their services. The patients commonly described the issues they experienced as a bottleneck. The organization has determined that the admission process needs to be reviewed and suggestions need to be made on ways to streamline the process to more efficiently manage the flow of patients in the facility. Which tools would you use to make decisions on streamlining the process? • The Information Technology department of GHI organization recently experienced a system outage that
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is setup to process the loan applications for the western United States. A recently appointed Vice President of GF, Nancy Rodriquez, is also in charge of managing the Bakersfield office. She has received a memo from the Director of Marketing at GEC with a complaint stating that the “Bakersfield office was taking much too long to process loan applications” and their major competitor has promised to process loan applications in “10 business days or less” (Page 1). CURRENT PROCESS Once the loan
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propagation delay b) Throughput: bottleneck link 3. Protocol layers a) application (message), transport (segment), network (datagram), link (frame), physical layer b) Layer implementation, data encapsulation Chapter 2 1. Architecture a) client-server: dedicated servers, fixed IP, not scalable, single-point-of-failure. (E.g., Web, FTP, Telnet, and e-mail) b) p2p: direct communication between peers, self-scalability. (E.g., BitTorrent, Skype, PPstream) 2. Process communication Socket: interface
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Resource Planning (ERP) systems in systems integration CHAPTER OUTLINE I. II. III. IV. V. VI. VII. Opening Case: AIR CARGO’s e-ENTERPRISE SYSTEM Functional Silos a) Horizontal Silos b) Vertical Silos c) Business Process and Silos Evolution of IS in organizations a) IS Architectures b) IS Fictionalizations Systems Integration a) Logical Versus Physical SI b) Steps in Integrating Systems c) Benefits of System Integration d) Limitations of System Integration
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For comments: ehabmes@yahoo.com Chapter 2: Competitiveness, Strategy, and Productivity Definitions: Competitiveness: How effectively the organization meets the needs of the customers relative to others that offer similar goods or services. Strategy: Plans to achieve organization goals. Productivity: Measure of effective use of resources, usually expressed as the ratio of outputs to inputs. Productivity =Output / Input Competitiveness: Organizations compete with each other in various ways
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