THE MCKINSEY WAY This page intentionally left blank. THE MCKINSEY WAY Using the Techniques of the World’s Top Strategic Consultants to Help You and Your Business ETHAN M. RASIEL M C G R AW- H I L L NEW YORK CARACAS SAN FRANCISCO LISBON WA S H I N G T O N , D . C . MADRID AUCKLAND BOGOTÁ MILAN LONDON NEW DELHI TOKYO MEXICO CITY SINGAPORE MONTREAL SAN JUAN SYDNEY TORONTO McGraw-Hill abc Copyright © 1999 by Ethan M. Rasiel. All rights reserved. Manufactured in the
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English for Written communication 1. What is communication? Communication is defined as giving, receiving or exchanging information, opinions or ideas so that the message is completely understood by everybody involved. 2. List problems in communication Status & role: one way communication in hierarchy Cultural difference: technical and medical jargons or Google work environment Choice of communication: using the wrong medium(phone) to communicate Length of communication Use of language: grammar
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a social network, is an exceptional case of success and is changing not only the business scenario, but also habits of million people around the world. Besides all the transformations already implemented, that changed the habits of million people, they have audacious plans to keep implementing changings and innovations that may affect users’ behavior and innumerous business in the future. With all these phenomenal growth, also started to surge questions about how Facebook is handling the entire
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BPMM 3183 Relationship Marketing (Group B) UNIVERSITI UTARA MALAYSIA First Semester Session 2014/2015 INDIVIDUAL CASE STUDY : A Letter To The Bank Manager NAME : TAN KA YEN NO.MATRIK : 220325 INSTRUCTOR: MUNIRAH BINTI KHAMARUDDIN Case Study (Chapter 1, page 17) Question 1 What are the real problems that the customer is highlighting? Firstly, the problem that customer highlighting is automatic debiting the customer account by way of penalty. This action cause
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[TEAM] Read the case, “No Good Deed Goes Unpunished”. Notice that this case was written by another professor and me as a learning opportunity for our students. Yes, this really did happen in a major metropolitan area in the U.S. [ASSUMPTIONS] 1. Your team has been hired by the Arts Festival to help them, because Mark and the drug store are suing the Festival. 2. You were hired, because the Festival’s leadership cannot do this for themselves. What that means for you is that they do not
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Business Communication Essentials, 6e (Bovee/Thill) Chapter 2 Mastering Team Skills and Interpersonal Communication 1) Teams are at the core of ________ management, which is the effort to involve employees in the company's decision-making process. A) autocratic B) participative C) top-down D) personnel E) laissez-faire Answer: B Explanation: B) Teams are often at the core of participative management, the effort to involve employees in the company's decision making. Classification:
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Business Communication Essentials, 6e (Bovee/Thill) Chapter 2 Mastering Team Skills and Interpersonal Communication 1) Teams are at the core of ________ management, which is the effort to involve employees in the company's decision-making process. A) autocratic B) participative C) top-down D) personnel E) laissez-faire Answer: B Explanation: B) Teams are often at the core of participative management, the effort to involve employees in the company's decision making. Classification:
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This assignment is worth a total of 30 points allocated as indicated. Please complete your answers in a Word document and submit it using the Assignment 2 dropbox. This course is geared toward research and communication. That means you will be researching the appropriate standards and communicating your answers. Support answers with facts and/or examples. Your answers should be original – do not just copy or paraphrase the lecture notes, books, articles, or your classmates. All composition-type
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Virtual University CIIT Course title: Business Communication Course Code: 400 Instructor:Attiya Siddiqi (Assistant Professor) Introduction:Ms.Attiya Siddiqi has done her masters in English language/literature from the university of the Punjab. She has been associated with CIIT since the last 10 years and is teaching Business Communication, Report Writing Skills and courses of literature to graduate and undergraduate levels. *************************************************************************************
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Section A: Short Answer Questions (total 15 marks) Answer all SIX (6) of the following questions (see individual questions for mark and word allocations). Question 1A. Select ONE concept in the theory of organisational culture and discuss how it informs what went wrong at Enron, as explained by Sherron Watkins in the Beenan and Pinto (2009) article (see Moodle). Do not simply describe the concept; the emphasis should be on discussion and application. (100 words; 5 marks) Question 2A. Given your knowledge
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