billion write down. History of deal. HP had a string of high level executive changes that led to a hasty decision to spend a colossal amount of USD 11 billion to buy a software company that used accounting standards different from the USA. Carly Fiorina then Mike Hurd then Leo Apotheker and now Meg Whitman constituted the ever-changing CEO position. HP CEO Apotheker overruled the opinion of the HP CFO and persuaded the HP Board of Directors to proceed with the acquisition. New and current HP
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A receptionist is an employee taking an office/administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title "receptionist" is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. Duties The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services
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both companies are willing for the synergy benefits of alliance • HP has a very strong service network with 65000 employees and Cisco has 1400 technical staff in the services group • HP has 15000 sales representatives • HP CEO Fiorina joined the Cisco board • HP strategy is
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Customer enters the hotel: B: (Good morning/afternoon/evening) (sir/madam), welcome to the (hotel name) may I help you with your luggage? C: Sure thing. Thank you very much. Here it is…However I have to check in first. B: No problem at all. The reception is over here. Please follow me. Reception : Good morning, welcome to Edotel Hotel Denpasar, how may I help you? Guest : Good morning, I would like to stay here. Reception : Do you have any reservation before, Sir? Guest : No, I don’t have
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Managing the strategic Dynamics of Acquisition Integration: Lessons from HP and Compaq Suggala Indraneel 012513187 Aim of the paper: This article discusses about the Hewlett Packard company and Compaq merger and analyzing the final result of the acquisition of the companies. The aim of the paper is to examine the operational integration process, process of formulating the integration
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1.2 Roles and responsibilities of accommodation: Front Desk administrator and Staff The front desk staff will take suspicions by phone, cancel reservations, check in visitors, check guests out, and keep the front reception desk area and entrance hall clean and respectable. As a front desk negotiator, you may be necessary to help in other areas of the hotel, such as cleaning, during demanding seasons or if staff is short-staffed .You will be in charge for large amounts of cash, authorizing guest
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Chapter One Introduction 1. Introduction At present in the world the largest and fastest growing industry is the tourism and hotel industry. Though, in Bangladesh the amount of manpower in hotel industry is not that much high with the comparison of the developed country. But in the near future this industry has a bright future in Bangladesh because of the charming natural beauty, lots of historical places and the largest sea beach of the world. The first part is about the Introduction
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ROLE OF TECHNOLOGY IN THE SERVICE COUNTER There are FIVE (5) modes that technology’s contribution to the service encounter that is because of advances in communication and information technology are having a profound effect on ways customers interface with service provide. The modes are as below: a) Technology-free service encounter b) Technology-assisted service encounter c) Technology-facilitated service encounter d) Technology-mediated service encounter e) Technology-generated service encounter
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Carfax Hotel Combined Job Description, Terms & Conditions, and Person Specification Job Title Reception and Reservations Manager Date Last Updated 26.05.2011 Job Description Overall Purpose: To maximise revenue from hotel and conference and in -house services. To ensure a cost effective, high quality service, to all customers of the hotel. To assist in managing, physical, financial and human resources in all departments. Responsible to: Hotel Manager Responsible for:
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Like Campbell’s (1993) hero who faces many obstacles in his path to win the true treasure, Carly persevered to transform HP through the Compaq merger, arguing for synergies in products and services. She even believed a successful meld of the two companies’ very different cultures would occur. Each had elements the other did not, so combined they would create a great new culture. This view was shared by all board members, save Bill Hewlett’s son, Walter. He opposed the merger believing the end
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