the Altman Z-Score, Ohlson’s O-Score and Merton’s Distance to Default. The two selected companies that will be analyzed are Home Depot and Lowes’ Company. The Home Depot, Inc. operates as a home improvement retailer. The Home Depot stores sell various building materials, home improvement products, and lawn and garden products as well as provide installation, home maintenance, and professional service programs to do-it-yourself, do-it-for-me, and professional customers. The company offers
Words: 2054 - Pages: 9
Good and Bad Customer Service: Southwest Airlines and The Home Depot Case Analysis Broderick Pierce DeVry University Case Study: Effects of Good and Bad Customer Service Analyzing Southwest Airlines and The Home Depot Inc. Business situation Every organization deals with customers at some level, no matter what the inner workings are composed of. The absolute end result is satisfying the customer. Every single contact can either cultivate or corrode the relationship with a customer.
Words: 1920 - Pages: 8
largest home improvement retailer operating stores in the United States, Mexico and Canada (second to Home Depot). Lowe's operates more than 1,700 stores. The Company offers approximately 40,000 products in a line of home decorating, maintenance, repair, remodeling and property maintenance products and services. Lowe's has been helping our customers improve the places they call home for more than 60 years. Founded in 1946, Lowe’s has grown from a small hardware store to the second-largest home improvement
Words: 2005 - Pages: 9
Case Analysis on effective Training What else should Fred have done before choosing a training package? I believe that Fred should focus on the two things – first he should conduct a Training need analysis (TNA) procedure before choosing a training package. It is not only important but also necessary. The TNA process includes the series of the steps which help in determining the actual problems or issues at the workplace. It helps in multiple ways. It identifies that whether the training is the
Words: 984 - Pages: 4
there was a decrease in gross profit and net sales for the fiscal year 2008. The Consolidated Statements of Earnings show that the closing of underperforming stores, removal of new store openings from the pipeline, and staff reductions in many Home Depot projects resulted in $951 million in pretax charges. The difference profit and net sales is also a cause of fiscal year 2008 being 52 weeks and fiscal year 2007 53 weeks. That extra week in 2007 accounted for $1.1 billion in net sales that was
Words: 1027 - Pages: 5
Strategic Audit of Lowe’s Companies, Inc. | Explore Page 1 of 70 Home Blog Contact Site Map Explore Learn. Live. Share. http://www.jacobcamp.com/2011/05/29/strategic-audit-of-lowes-companies-inc/ 5/25/2012 Strategic Audit of Lowe’s Companies, Inc. | Explore Page 2 of 70 Strategic Audit of Lowe’s Companies, I May 29, 2011 | Business Development,ERP,General Business Home » Blog » General Business » Business Development » Strategic Audit of Lowe’s Companies, In Click
Words: 15721 - Pages: 63
Introduction In July 1997, Kmart appeared to be nearing a year-long effort to sell its faltering Do-It-Yourself (DIY) home improvement chain, Builders Square. Leonard Green & Partners, a Los Angeles-based retail buyout firm, had proposed to buy Builders Square (BSQ) and merge it with Hechinger’s, a Washington, D.C.-based DIY chain that had been a pioneer in the retail home improvement industry. The newly-formed Builders Square-Hechinger combination would create the nation’s third largest DIY
Words: 10302 - Pages: 42
Proposed Merger Between Staples and Office Depot Leads to Concerns of Higher Prices Michael Baye and Patrick Scholten prepared this case to serve as the basis for classroom discussion rather than to represent economic or legal fact. The case is a condensed and slightly modified version of the public copy of the FTC's motion for a temporary restraining order and preliminary injunction against the proposed merger between Staples and Office Depot dated April 10, 1997. No 1:97CV00701. OFFICE SUPPLY
Words: 7162 - Pages: 29
Hardware will like to target the DIY home maintenance market. These are individuals who are doing a DIY project for the first time. After careful consideration it was proposed that an online store can open another distribution channel by catering to the Home Maintenance Industry especially to the DIY customers not just locally but internationally. Current trends show that the DIY customer is no longer just the male but more and more females are trying their hands at home improvement projects. Another
Words: 2976 - Pages: 12
2. Assignment Part 1 2 2.1 Management Information Systems - for WallGray’s pharmacy chain.(1) 2 2.1.1 Purpose 2 2.1.2 System Users 2 2.1.3 Inputs to the System 2 2.1.4 Outputs from the System 2 2.2 Decision Support Systems – for Home Depot (2) 2 2.2.1 Purpose 2 2.2.2 System Users 3 2.2.3 Inputs to the System 3 2.2.4 Outputs from the System 3 2.3 Executive Information Systems – for Wal-Mart (3) 3 2.3.1 Purpose 3 2.3.2 System Users 3 2.3.3 Inputs to the System
Words: 1348 - Pages: 6
