1. Ramada Demonstrates Its Personal Best In 1996 the latest D. K. Shifflet survey of customer satisfaction in the hospitality industry showed mid-tier hotels continuing their downward trend in perceived customer service, reflected by more and more respondents giving ratings on customer service in the 7 or lower range on Shifflet’s 10-point scale. While Ramada’s satisfaction rates held steady, “It was only a matter of time before we experienced the problem,” says Tim Pigsley, director of operations
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10 Minute Guide to Getting Organized Introduction Acknowledgments Trademarks Lesson 1. Why Get Organized? The Characteristics of an Organized Life Where to Find Organization Who Needs to Be Organized The Rewards of Being Organized The Characteristics of an Organized Person The 30-Second Recap Lesson 2. Easy Organizing Basics Getting Started Planning the Day Ahead Creating a "To-Do" Template Put Technology to Work The 30-Second Recap Lesson 3. Balancing Home and Office Two-Income
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3 Travel Directions____________________________ 4 Telephone Directory ______________________ 5 During Your Stay ________________________ 6-8 Visiting Hours__________________________________ 6 Parking_________________________________________ 6 Cell Phones_____________________________________ 6 Calling Your Nurse______________________________ 6 Telephone ______________________________________ 6 Fire Safety______________________________________ 6 Smoking________________________________________
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TABLE OF CONTENTS THE PROBLEM AND ITS SCOPE INTRODUCTION Rationale Theoretical Background THE PROBLEM Statement of the Problem Significance of the Study RESEARCH METHODOLOGY Research Method Research Environment Research Respondents Research Instruments Research Procedure Gathering of Data Treatment of Data Research Flow DEFINITION OF TERMS ORGANIZATION OF THE STUDY BIBLIOGRAPHY APPENDICES Appendix A:Transmittal Letters Appendix B: Location Map Appendix C: Cover Letter
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permission provided that full credit, including © notice, is given to the source. Mobile Banking: The Impact of M-Pesa in Kenya Isaac Mbiti and David N. Weil NBER Working Paper No. 17129 June 2011 JEL No. E40,O16,O33 ABSTRACT M-Pesa is a mobile phone based money transfer system in Kenya which grew at a blistering pace following its inception in 2007. We examine how M-Pesa is used as well as its economic impacts. Analyzing data from two waves of individual data on financial access in Kenya, we
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SBFZ ICT PROFILE (For Updating) SUBIC BAY FREEPORT ZONE: ICT HUB LOCATION PROFILE Page 1 SITUATIONAL ANALYSIS (INTERNAL LANDSCAPE) ANALYSIS: CURRENT PRODUCT - SUBIC BAY SPECIAL ECONOMIC AND FREEPORT ZONE Product Features, Benefits, and Appeals Subic Bay Freeport Zone (SBFZ) has a total area of 67, 452 hectares both land and water (water area has a total of 12,350 hectares and a land area of 55, 102 hectares as defined by Proclamation No. 532 of the Subic Special Economic and Freeport
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a happy, empowered and sustainable life for everyone Bharti Airtel Ltd. India Sustainability Report 2011- ‘12 mob ile m oney know ledge mobile health mobile education l TV digita mobil e agri cultur e internet the backdrop The Indian economy has seen a significant development in the last two decades. Several hundred million people are benefiting from the country’s progress. Concurrently, India’s population too has risen to more than 1.2 billion, placing an increasing
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Gym Survey Report Bangalore Vaibhav Sharma 10 Table of Contents Page No 1. Introduction.......................................................................................................... 1 2. About the Study....................................................................................................1 3. Aims and Objectives...........................................................................................1 4. Gender wise Distribution in Gyms....................
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Essentials Ruth E. McCall, BS, MT (ASCP) Retired Program Director and Instructor Central New Mexico Community College Albuquerque, New Mexico President, NuHealth Educators, LLC Faculty, Emeritus Phoenix College Phoenix, Arizona Fifth Edition Cathee M. Tankersley, BS, MT (ASCP) Acquisitions Editor: Peter Sabatini Product Manager: Meredith L. Brittain Marketing Manager: Shauna Kelley Designer: Holly McLaughlin Production Services: Aptara, Inc. Fifth Edition Copyright © 2012, 2008 by
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BRAC University INTERNSHIP REPORT ON CUSTOMER SATISFACTION OF GRAMEENPHONE LIMITED BRAC Business School BRAC University 66, Mohakhali,Dhaka Submitted To Mahmudul Haq Assistant Professor BRAC Business School BRAC University Submitted By Md. Harun-Or-Rashid Student of BBA BBS Department ID: 08304114 Date of Submission: 25th September 2010 Letter of Transmittal Date: 25th September 2010 To Mahmudul Haq Assistant Professor BRAC Business School
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