Filled Notes for Chapter 1: Introduction to Operations Management Highlights of the chapter: 1. Operations as one of the three main functional concerns of most organizations. 2. The role and job of the operations manager as a planner and decision-maker. 3. Different ways of classifying (and understanding) production systems. 4. System design versus system operation. 5. Major characteristics of production systems. 6. Contemporary issues in operations management. 7. Operations as essentially
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ChApter 18 Management of Waiting Lines Teaching Notes Some of the math and calculations can be left out in order to focus more clearly on the concepts of waiting lines. For example, all infinite source problems, including single channel (except constant service time) can be handled using the infinite source queuing table. In the past, queuing presented students with a good bit of computational requirements, and because of that, students frequently lost sight of the underlying concepts. With
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Chapter 2: Operations Strategy and Competiveness This chapter explains the importance of business strategy and the ties it has with operation strategy. A business strategy includes the company’s visionary mission, its market, and core competencies. This is what ultimately makes the companies long term plan. The overall model for development operations strategies are marketing strategy, finance strategy and operational strategy. Operational strategy must come together with the company’s strategy
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Operations Management QM 358-740 Summer 2013 Chapter 14 Homework Discussion and Review Questions 6, 8, and 10 1.) (6) Certain Japanese have claimed that Henry Ford’s assembly line provided some of the rationale for lean. What features of assembly lines are common to lean systems? Features of assembly lines that are common to lean systems include: * Muda- waste and inefficiency * Pull system- replacing material or parts based on demand * Kanban- a manual system that signals
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CHAPTER 10 SUPPLY CHAIN MANAGEMENT Teaching Notes This chapter introduces the concept of supply chain, its management, performance measures and improvement approaches. As an extension of the systems point of view, the system dynamics inherent in the supply chain are illustrated and the coordination in the supply chain is emphasized. Five areas where measurement of supply chain performance should be made are discussed. The five areas are on-time delivery, quality, time (business
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Filled Notes for Chapter 1: Introduction to Operations Management Highlights of the chapter: 1. Operations as one of the three main functional concerns of most organizations. 2. The role and job of the operations manager as a planner and decision-maker. 3. Different ways of classifying (and understanding) production systems. 4. System design versus system operation. 5. Major characteristics of production systems. 6. Contemporary issues in operations management. 7. Operations as essentially
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organizational goals. TYPES OF DEPARTMENTALIZATION * FUNCTIONAL - Functional departmentalization in a restaurant could operate by separation of sales and marketing versus operations. Operations in the restaurant context apply to the preparation of food, while sales would apply to the serving of customers. (In this scenario, management may have difficulty deciding where to include staff that makes and serves drinks at the restaurant’s bar, because they are involved in both activities.) * Functional
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CHAPTER 1 INTRODUCTION TO OPERATIONS MANAGEMENT KEY IDEAS 1. Three Basic Business Functions. Operations is that part of an organization responsible for the creation of value in the form of goods and/or services, ideally balancing the supply of these items with customer demand. Operations works in conjunction with the complementary business functions of finance, responsible for securing and allocating the financial resources necessary to maintain the organization, and marketing, responsible
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Fall 2015 – MGT 3110 - HW01-Ch01 DUE: 8/23/2015 50 points 1. Problem #1.6, page 21 2. Problem #1.7, page 22 3. An Appliance Service company repaired 15 lawn-mowers, 18 refrigerators, and 10 washers in an 8-hour day with his standard crew of 6 workers. The average wage for the workers is $12.50 per hour. The materials cost for a day was $500 while the overhead cost was $300. The retail price for each respective service is $50, $125, and $80? a. What is the
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Welcome to OPERATIONS MANAGEMENT Operations Management is important, exciting, challenging, and everywhere your look! Important, because it’s concerned with creating all of the products and services upon which we depend. Exciting, because it’s at the centre of so many of the changes affecting the world of business. Challenging, because the solutions that we find need to work globally and responsibly within society and the environment. And everywhere, because every service and product that
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