QI uality mprovement in FOCUS Your Rapid-Cycle Improvement Guide to Achieving Results Quality Improvement in Focus Rapid-Cycle Improvement Getting Started Table of Contents Introduction........................................................................................................................... page 3 . Getting Started......................................................................................................................
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chapter 1 Marketing in a Changing World: Creating Customer Value and Satisfaction ROAD MAP: Previewing the Concepts Fasten your seat belt! You’re about to begin an exciting journey toward learning about marketing. To start you off in the right direction, we’ll first define marketing and its key concepts. Then, you’ll visit the various philosophies that guide marketing management and the challenges marketing faces as we move into the new millennium. The goal of marketing is to create
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Industry | FMCG | Founded | 1974 | Founder(s) | R. S. Agarwal and R. S. Goenka | Headquarters | Kolkata, West Bengal, India | Key people | R. S. Agarwal and R. S. Goenka (joint chairmen) | Products | Hair care, skin creams, soaps and lotions, talcum powder, Ayurvedic health care products | Revenue | Rs 1400 crores (2011–12) | Website | emamiltd.in | Emami Limited is an Indian producer of fast moving consumer goods (FMCG), such as cosmetics and health and baby products. The company is based
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ready to step up? Accenture believes so—if they are prepared to use the power of analytics to propel their organizations to the next level of performance. A critical success factor for organizations today is the ability to adapt their structures, systems and processes to capture new markets and expand existing ones. A critical determinant of strategic
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pass effect and GI degradation. Conventional dosage forms may not result in efficient formulation owing to their poor biopharmaceutical properties. Principles of novel drug delivery systems need to be applied to significantly improve the performance of antioxidants. Novel drug delivery systems (NDDS) would also help in delivery of these antioxidants by oral route, as this route is of prime importance when antioxidants are intended
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Cable and Wireless, British Airways, British Gas, British Telecom, several water and electric utilities. In addition, public housing was sold to the residents and compulsory competitive bidding of local services was initiated. By the late 1980’s, Mexico, Brazil, Chile, and Argentina elected presidents who adopted privatization initiatives. But the trend toward privatization was not confined to western countries. The collapse of Communism in the Soviet Bloc prompted the sale of many state owned
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technical note five F A C I L I T Y L AYO U T 187 Basic Production Layout Formats Process layout defined Product layout defined Group technology (cellular) layout defined Fixed-position layout defined 188 Process Layout Computerized layout techniques—CRAFT Systematic layout planning CRAFT defined Systematic layout planning (SLP) defined 193 Product Layout Assembly lines Assembly-line balancing Splitting tasks Flexible and U-shaped line layouts Mixed-model line balancing
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population (Steinhorn, 2006). Today, based predominantly on that very same reason, the baby boomer population is now making a very different, yet equally as profound impact on American society. More specifically, this impact is being made on the healthcare system of the US, and the discriminatory practice of “ageism” that older patients currently face. The purpose of this paper is to explore, analyze, and evaluate both the practice of age discrimination in healthcare and the federal policy issues and efforts
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Neeli Bendapudi & Robert P. Leone Psychological Implications of Customer Participation in Co-Production Customer participation in the production of goods and services appears to be growing. The marketing literature has largely focused on the economic implications of this trend and has not addressed customers' potential psychological responses to participation. The authors draw on the social psychological literature on the self-serving bias and conduct two studies to examine the effects of
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Islamic Microfinance: A Missing Component in Islamic Banking Abdul Rahim ABDUL RAHMAN 1. Introduction Microfinance means “programme that extend small loans to very poor people for self employment projects that generate income in allowing them to take care of themselves and their families” (Microcredit Summit, 1997). The World Bank has recognized microfinance programme as an approach to address income inequalities and poverty. The microfinance scheme has been proven to be successful in many countries
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