Difficult News Gabriel Cintrón III BCOM/275 BUSINESS COMUNICATIONS AND CRITICAL THINKING February 4, 2013 Instructor: Evelyn Munoz University of Phoenix Communicating Difficult News Having to be the person in charge of assuring an effective communication for a difficult situation or incident is a challenging mission in itself. The task of being able to relay the message to different audiences and obtaining the desired tone, meaning or intention of the message to those specific groups can be an
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Assignment Paige Diaz Paige Diaz is a 16-year-old Hispanic 10th grader at Nederland High School. She is referred to Ms. Harper, an Intervention Specialist at Legacy Community Health, for possible suicidal ideations, and possibly being a cutter. Paige is one of 45 Hispanic children in the entire 10th grade class of almost 1,000 students. Yolanda, Paige’s mother, has noticed that she goes straight to her room and doesn't come out unless asked, or demanded to for meals after school. When Yolanda questions
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Communication Barriers and the Role of Social Media Communication as defined by Robbins, DeCenzo and Coulter (2013) is the “transfer of understanding and meaning from one person to another” (pg 328). Barrier, as defined by the Merriam Webster dictionary is “a natural formation or structure that prevents or hinders movement or action”. Thus, communication barriers are obstacles that prevent information from being communicated effectively. In our current workforce, communication is single handedly
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Metldown at Jet Blue Jet Blue faced a “perfect storm” crisis that revealed a less than adequate operational system. They were faced with poor management decision-making and an insufficient IT system. These factors added to the failure and lead to a major customer service disaster. Management elected to operate flights in bad weather conditions where other airlines were canceling flights. The problem with this is Jet Blue’s customers saw their flights were delayed rather than cancelled and
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Artena Thompson | MNGT-5990 | Artena Thompson | MNGT-5990 | Over 3,000 workers polled in 2009 National Business Ethic Survey in the findings there was 49% observed ethical misconduct. The issues ranged from company resources abuse to bribes and illegal political contributions. The ethical misconducts/issues can fall within Employee Mistreatment, Customer Mistreatment, Unethical Employee Behavior, Corporate Intelligence Issues, and Accounting Practices. Employee Mistreatment can also be
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importantly the virtual team wasn’t really a ‘team’ at all. Our team assessed how the team functioned during the crisis situation, what they had learned from the experience, how the team members felt they performed, how upper management felt the virtual team handled the situation and performed, and what recommendations, requests or suggestions the virtual team had
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relations, corporate communications and public affairs, as well as offering practitioners an indepth understanding of the effective use of public relations in a range of organizational contexts. Including cases from the UK, Norway, Sweden, Spain, South Africa, Canada and the USA, with a focus on such global corporations as Shell, BBC America, Worldcom, PriceWaterhouseCoopers and Marks & Spencer, it offers important insights into the development of public relations and communications strategies. These
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“thoughtful” campaign and various other marketing strategies. The year 1995, appointment of ex-San Miguel executive Winston Marbella, saw to the professionalization and aggressive expansion of the company. A few years after in 1997, Asia suffered a regional crisis that caused an economic slowdown. Companies are getting tighter as much as the consumers’ hold on their money. Agnes Buendia, marketing manager of Goldilocks, is to propose a marketing budget for the next two years that would be appropriate given
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By using effective communication, collaboration, conflict management, and team work, Daewoo could have remained successful. At the time, Daewoo felt it was government guarded. It was provided extensive subsidies, excessive cheap credit and protection from foreign competition. However, after the international demand for free trade evolved, the Korean government was forced to open its market and cause Daewoo to loose its import controls trade barrier. Group and team communication could have built trust
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relationships starts off with communication. The company is based in Bangalore, and Thomas planned to expand the business internationally particularly to the North American and European market, therefore creating various issues. Lack of Network Relationship The lack of network relations with other business and potential clients are the core of Ekomate’s issues. Without network relationships, it is proven difficult to expand business especially to a global market. Communication Barriers The lack of
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