BSBCUS501C Manage Quality Customer Service Assessment 1 – Project: Morning Star Bakery case study Customer service plan 1. Introduction: Morning Star Bakery is a long term established bakery located in Strathfield. Morning Star started with a traditional business model of hot bread shop, which is composed of on-site manufacturing and bread retailing. With over 35 years in the market serving fresh and quality bread to customers. 2. Business Overview: Morning Star Bakery adopted the emerging
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The Contradiction of Business Background Information First State Financial Services was the third largest banking institution in the state. It maintained an extensive branch and ATM network to service its diverse retail customer base. Even with First State’s size, though, the business success of the bank was extremely dependent upon the trends in the local economy. Two years of recession meant two years of poor loans, and First State fell into deep trouble. To limit and reduce overhead expenses
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Issue Under North Carolina law, does a person have a cause of action for intentional infliction of emotional distress against an actor who posts negative information about that person on a risqué website, who attempts to cause that person severe distress with the negative information that she posts, and whose actions result in a level of distress that requires that the person receives treatment under a doctor’s care. Brief Answer Yes. Bert Cooper probably has a cause of action for intentional
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Samantha Keane contacted me stating she needed to start looking for a new position as she could no longer continue to work in such a hostile environment. This is the second-time Sam has made a complaint regarding Katie Mooney’s behavior towards her. She states Katie exhibits passive-aggressive behavior, by purposely leaving her out of conversations, acknowledging other staff members with a greeting by name leaving her out, and by bringing in treats for everyone but Sam. Today, there was an issue
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date the plaintiff Margery M. Dillon’s’ daughter Erin Lee Dillon, who is of young age was lawfully crossing Bluegrass Road. The Defendant then hit the plaintiff’s daughter Erin resulting in injuries so severe it resulted in her death. The first complaint was: the defendant should be held liable for compensation for the plaintiff’s loss. The plaintiffs second cause of action was: the defendant is liable for injuries due to negligence. Being the cause of said injuries
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procedure that outlined how an employee could bring actions of misconduct to the appropriate personnel without the fear of reprisals; Mike went to the COO, Harry Mart, to report the channel stuffing scheme. Once he did not get a reply back, his complaint was directed to Terry Samples which was his immediate supervisor. Basically Mike reported a channel stuffing scheme to his own boss when he already had apprehensions due to the fact he did not know who was all involved in the misconduct. Mike Fields
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Fact of the Case This suit regarding damages for breach of fiduciary duty where plaintiff claimed against the first defendant and 3 others who holding director position in Kesang Corporation Bhd ('KCB') for transfering a property owned by him to a third party without his concern. The property is an apartment in Tanjung Tuan Port Dickson which was bought from a company known as Tanjung Tuan Resort Development Sdn Bhd which then transferred to KCB and then to third parties. The plaintiff's claims
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Prosecutor HELD: The Court finds that there is no conflict of interest on the part of the respondent when he handled the preliminary investigation of the criminal charges filed by the Taggat Employees. The issue of the matter of the criminal complaint was pertaining to the withholding of the wages and salaries of the Taggat employees which occurred from April 1, 1996 to July 15, 1997. Evidently, the respondent was no longer connected with the Taggat Inc during such period since he is working as
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CJ 3352 Assignment 6 – Chapter 8 1. What is notable about the case of Powell v. Alabama (briefly describe what happened in the case). The first case to recognize the right of indigent criminal defendant to court appointed counsel. Nine African American youths were charged with raping two white girls. They were tried in a racially tense environment in which the stat militia had to be called in to protect them from an angry mob. 2. Describe the right to assistance of counsel in pre-trial and
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recently exploded as a result of ignited wood dust has me worried as well. Karen is new at Wooden, with only two weeks under her belt, and is pleading with me to file the complaint due to my long history with the plant. I believe I shall first seek some advice within the workplace and see if anything can be done without filing a complaint. After speaking with three other people within the company regarding the matter (the safety coordinator, area manager, and owner), I am sad to say that I am still
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