following questions: 1. List the business processes displayed in the video. A business process is a collection of related, structured activities or tasks that produce a specific service or product for a particular customer(s). In FedEx case, the business process is the packages sorting in order to ship them to customers in many destinations inside and outside the U.S. As displayed in the video, first, a FedEx agent picks up a package and scans it, entering it into the system under a unique identification
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| | |Pass 2 |Explain the process of distributing goods through different channels from the | | | |manufacturer to the customer. | | | | | | |Merit 1 |Compare the function
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philosophies. * Production is the internal capabilities of the firm * Sales describe the aggressive sales techniques and beliefs that high sales result in high profit. * Market is satisfying the customer needs and wants while meeting objectives. * Societal is satisfying the customers’ needs and wants while enhancing the indivisual and societal well-being. 2. Explain the marketing concept and market orientation. What three requirements are included in the marketing concept?
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years, Tupper-Won’t-Wear has been striving to create the highest possible quality range of plastic containers for the use of storing food which withstands the test of time and is affordable to all without the compromise of quality. The Tupperware products that are sold through us or any other business comes with a lifetime guarantee to emphasise on our confidence with all products sold in our store .Currently we have been successful with the integration of our product with a minority of the population
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certain functions and services, various marketing organisations and agencies make it possible for commodities, produce and products to move from producers to consumers. However, these functions incur costs, often of considerable magnitude. Discussions on margins and costs usually include the topic of marketing efficiency. An efficient marketing system is one capable of moving goods from producer to customer at the lowest cost consistent with the provision of the services that customers demand. Once the
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company’s history, physical location, and a variety of ways (names, e-mail addresses, phone numbers, etc.) of contacting someone at the company. Making consumer feel free to email or call the company to get an idea about their business practices or customer service standards. - Recognized Brand: Most big-name, well-known online retailers like “Amazon.com” or “Buy.com” are safe bets, as are websites recommended by people you know or the ones you have previously bought from (and didn’t have any complaints
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MOHDAR | Word count | 2107 words | Table of Contents Page Abstract 2 Introduction 3 What is Quality? 4 Importance of Quality 5 Customer Satisfaction 6 Personal experience 7 Recommendation 9 Conclusion 10 References 11 Abstract My purpose of this research is to discuss how good or bad quality can affect customer satisfaction and their experiences. At the same time, I go in depths study the reaction of customer’s decision when the particular product met, exceeded and
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Food Production & Food Service Skills In the Hospitality Industry Study, practical sessions is a very important part for student to clearly understand the objectives and methods that need to be utilised in the reality. Food Production and Food service Skills is the Education programs for food production and service jobs typically focus on culinary skills, food principles, nutrition, sanitation, and business and/or hospitality management. That develops the knowledge and skills about this major
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artists, models and actors b. Retail consumers – young, fashion-conscious individuals 2. Annual retail sales were Cdn$500 million worldwide by 1999 a. 27% from professional make-up artists b. 23% from professional industry c. 50% from retail customers 3. Products sold in international market a. North America b. Europe c. Asia 4. Economic market – monopolistic competition B. Product 1. Cosmetics and related accessories a. Lipsticks b. Eye shadows c. Blush d. Foundation e. Brushes f
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Contents Assignment question 2 Introduction 3 Question 1 4 Question 2 7 Total product concept 7 Price 8 In Malaysia: 8 Quality of product 9 Place 11 Packaging 13 Delivery and warranty services 13 Question 3 14 Situational Factors 14 References 16 Assignment question Choose ONE (1) of the following items (presented in bulleted points) and answer ALL the THREE questions below: * A popular brand of cosmetic product * An international car brand * A popular branded
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