of a lawsuit, Sun Microsystems was determined to get to the bottom of it and find out who dropped the ball. Interpersonal conflict is the most important issue within the case because if there hadn’t been perceived power distance, distrust, and cultural misunderstandings than the outage could have been handled quickly without involving HS Holdings management nor the Customer Advocate in Paris, Elisabeth Fournier. Despite the poorly programmed queue and the lack of an updated contact list, the problem
Words: 1970 - Pages: 8
Importance of relationships Rather than allow a relationship to develop while a transaction proceeds, the Chinese will establish the relationship first and foremost and, if a trusting personal relationship is cultivated, business transactions may follow. This is in part because of the concept of gwanxi – perhaps best thought of as a network of relationships whereby you favor your friends and they favor you. This can work both ways and the Chinese will be careful not to become obligated to business
Words: 794 - Pages: 4
April 18, 2012 Reflecting on Cross Cultural Negotiations As I reflect on what I have learned regarding Cross Cultural Negotiations, I now possess the knowledge that it is one of many specialized areas within the wider field of cross cultural communications. By taking cross cultural negotiation training, negotiators and sales personnel give themselves an advantage over competitors. There is an argument that proposes that culture is inconsequential to cross cultural negotiation. It maintains that
Words: 370 - Pages: 2
12/24/2012 Introduction Cross cultural marketing refers to the strategic process in which marketing is conducted among people whose culture differs from that of the marketer. The differences in culture occur in various aspects like social norms, values and language. The differences also include such aspects as the living styles and education of the people. This paper addresses the need for company A which is US based to understand cross cultural marketing in China. The paper clearly
Words: 1947 - Pages: 8
different cultural backgrounds. We will not concern ourselves today where exactly you search and find your information. It could be books, newspapers, journals, reports, blogs, Google etc. etc. Again we will cover this another day! You have searched various places and come up with a variety of material. Here are 6 examples for you to compare and contrast. 1. Cross-cultural communication http://en.wikipedia.org/wiki/Cross-cultural_communication 2. Quality management : a cross-cultural perspective
Words: 338 - Pages: 2
[pic][pic] 本科生毕业论文 浅析中西方文化中思维模式的差异 院 系 外国语学院 专 业 英语（教育方向） 班 级 09英教本3班 学 号 0401090339 学 生 姓 名 陈少杰 联 系 方 式 13782379865 指 导 教 师 汪海燕 职称： 讲师 2013 年 5 月 独 创 性 声 明 本人郑重声明：所呈交的毕业论文是本人在指导老师指导下取得的研究成果。除了文中特别加以注释和致谢的地方外，论文中不包含其他人已经发表或撰写的研究成果。与本研究成果相关的所有人所做出的任何贡献均已在论文中作了明确的说明并表示了谢意。
Words: 5687 - Pages: 23
different cultural backgrounds. We will not concern ourselves today where exactly you search and find your information. It could be books, newspapers, journals, reports, blogs, Google etc. etc. Again we will cover this another day! You have searched various places and come up with a variety of material. Here are 6 examples for you to compare and contrast. 1. Cross-cultural communication http://en.wikipedia.org/wiki/Cross-cultural_communication 2. Quality management : a cross-cultural perspective
Words: 354 - Pages: 2
EFFECTIVENESS OF CROSS-CULTURAL TRAINING FOR EXECUTIVES IN OIL & GAS COMPANIES WITHIN THE KLANG VALLEY A Master’s Project submitted in partial fulfilment Of the requirements for the degree of Master of Human Resource Management The Effectiveness of Cross-Cultural Training for Executives in Oil & Gas Companies within the Klang Valley ABSTRACT Cross-cultural interactions are rapidly increasing. Globalisation and cultural diverse communities
Words: 22094 - Pages: 89
completes the statement or unswers the question. L The process of putting our thoughts and feelings into words and nonverbal cues is called a. encoding b. decoding c. feedback d. semantics 2. What three things can help improve your communication competence? a. Motivation, desire, and expertise b. Skills, context, and semantics c. Encoding, decoding, and feedback d. Motivation, knowledge, and skills The route used to transmit messages is known as a. encoding b. decoding c. feedback d.
Words: 1840 - Pages: 8
Intercultural Professional Communication Protocols Guide By: Kimberly J. Turigliatto Date: 5/16/11 Contents Introduction 3 Description of your Diverse Cultural Group 4 Evaluating Workplace Culture 5 Interaction of your Selected Culture with your Organization 6 Membership and Gender Challenges 7 Intercultural Conflict 8 Verbal and Nonverbal Challenges 9 Building Business Relationships 10 Conclusion 11 Introduction
Words: 6307 - Pages: 26
