in treating patients, but waiting time and congestion in the clinic created patient dissatisfaction and staff morale issues. The modeling helped to identify improvement alternatives including optimized staffing levels, better patient scheduling, and an emphasis on staff arriving promptly. Quantitative results from the modeling provided motivation to implement the improvements. Statistical analysis of data taken before and after the implementation indicate that waiting time measures were significantly
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CASE 1 The Dabbawalas of Mumbai Ashok Kumar, Stephen T. Margulis, and Jaideep Motwani The dabbawalas of Mumbai carry hot lunches from the homes of employees (customers) to their places of employment. The aluminium containers or ‘tiffins’ serve the dual purpose of keeping the food warm and preventing it from splashing out during the tiffin carrier’s rushed and jostling journey. A typical tiffin carrier carries about 40 of these dabbas on a long, unwieldy tray on his head as he moves speedily
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Psychological and Cultural Factors in the Choice of Mortgage Products: A Behavioral Investigation Masaki Mori International University of Japan Julian Diaz III and Alan J. Ziobrowski Georgia State University Nico B. Rottke European Business School Using data from three countries that differ economically, culturally, and geographically, this study examines the role of Prospect Theory’s reflection effect, a psychological factor, in combination with Uncertainty Avoidance (UA), a cultural factor, on the
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3/15/2015 Lever Ltd. Group Case Study GROUP 5 Table of Contents Executive Summary 3 Situation Analysis 4 Environment 4 Economic Conditions & Trends 4 Cultural and Social Values & Trends 4 Political & Legal Issues 4 Summary of Environmental Opportunities & Threats 5 Implications for Strategy Development 5 Industry 5 Classification & Definition of Industry 5 Analysis of Existing Competitors 5 Analysis of Potential New Entrants 6 Analysis
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Improving Communication Skills Communication is an elusive subject. Many people think they understand what communication is, and how to properly engage in the act; but do they? Maybe as well as they understand the theory of gravity; which is to say they understand the basic idea of it, but they do not understand the many layers and facets involved. Everyone in a communication circle will be a receiver or sender at some point, and should understand the essentials of communicating effectively.
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Task 2 Internal Audit I shall perform a marketing audit on Blackberry; this involves both an internal and external examination of the company. A marketing audit can be used to identify both the strengths and weaknesses of a business and how it is affecting their ability to meet their overall aims and objectives. An internal audit is broken down into 5 main categories, these include: Resources- The resources of a business can include their Technical resources, financial resource, their organisational
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Horizon Consulting Prepared By: Abdulrahman Aal Hamlan : Bandar Alfaifi 08/14/2012 Prepared For: Mr. de Koning Owner of InnoBus Ltd. Preface Legal Note This report was prepared as a result of work sponsored by InnoBus Ltd. It does not necessarily represent the views of the company, its owner, or its employees. All of them make no warranty, express or implied, and assume no legal liability for the information in this report; nor does any party represent
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ANS 2 The Morgenthau Plan, first proposed by United States Secretary of the Treasury Henry Morgenthau, Jr. in a memorandum entitled Suggested Post-Surrender Program for Germany, advocated that the Allied occupation ofGermany following World War II include measures to eliminate Germany's ability to wage war by eliminating its armament industry, and the removal or destruction of other key industries basic to military strength. This included the removal or destruction of all industrial plants and equipment
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has been conducted on this issue. More researches are needed to investigate the nature of theses stressors for college students and which stressors are most prevalent in college lives. However these researches are not applicable in Pakistan due to cultural, economic, and educational variations. The main objective of current research work was to study the sources of stress among college students. The research used to determine the major sources of stress among college students and also find out the
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BMA247 ORDINARY EXAMINATION CASE STUDY 1: WHAT DRIVES EMPLOYEES AT MICROSOFT? The reality of software development in a huge company like Microsoft (it employs more than 48,000 people) is that a substantial portion of your work involves days of boredom punctuated by hours of tedium. You basically spend your time in an isolated office writing code and sitting in meetings during which you participate in looking for and evaluating hundreds of bugs and potential bugs. Yet Microsoft has no problem
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