U.S. Department of Justice DE PA ME RT NT OF J US CE TI Bureau of Justice Assistance IJ J O F OJJ D P B RO J US T I C E P Bureau of Justice Assistance Understanding Community Policing A Framework for Action MONOGRAPH S G OVC RA MS Office of Justice Programs N BJ A C E I OF F Bureau of Justice Assistance Understanding Community Policing A Framework for Action MONOGRAPH August 1994 NCJ 148457 Bureau of Justice Assistance This document was prepared
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Commonalities and Differences between Service and Manufacturing Supply Chains: Combining Operations Management Studies with Supply Chain Management Ming Zhou • Taeho Park San Jose State University, San Jose, CA John Yi Saint Joseph's University, Philadelphia, PA The service sector of the US economy has been gaining importance. As the service sector evolves, the study of service supply chain starts to gain attention. In this study, we conduct an exploratory review on the studies of manufacturing
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Stress management Abstract Stress management (SM) is a widely used term with a seemingly obvious meaning. The research literature contains many studies evaluating its effectiveness, but it is not clear how many different forms of SM exist and how efficacious they are for which target problem. One hundred and fifty-three studies on SM were analyzed to determine consensus in definitions and therapy protocols. Results showed that a typical delivery format exists (mostly group form, 8–10 sessions
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The role of self-service technology within service retailing Since the beginning of time, commerce and trading has been at the center of society. As a vital part in the societal mechanism, commerce has evolved along with it. If in the beginning commerce involved an exchange between two people acting as the two parties, nowadays, in the era of technology, goods and services can be bought (or exchanged) without the physical existence of the seller. This is how e-commerce has begun, through the aid
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comparison between private enterprise and government entities due to the difference in accounting practices. Public agencies do not always include all expenses incurred at the specific agency level, such as; accounting, data processing and legal representation, to name a few (Mackinac). There is evidence, however, that shows economic benefits towards privatization. In a 1989 study conducted by Charles H. Logan and Bill W. McGriff, a 5.4 percent reduction in operating cost were reported when a
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0 0 REPORT OF THE COMMITTEE ON 0 0 THE F INANCIAL A S P E C T S OF C ORPORATE G OVERNANCE 1 DE C E M B E R 1992 0 0 REPORT OF THE COMMITTEE ON 0 0 THE F INANCIAL A S P E C T S OF C ORPORATE G OVERNANCE 0 1992 The Committee on the Financial Aspects of Corporate Governance and Gee and Co. Ltd. Reproduction of this publication in whole or in part is unrestricted for internal communications within a given organisation. It is otherwise
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STRATEGIC HUMAN RESOURCE MANAGEMENT: THREE-STAGE PROCESS AND INFLUENCING ORGANISATIONAL FACTORS Sandeep Krishnan Personnel and Industrial Relations Area D-18, Indian Institute of Management, Vastrapur, Ahmedabad 380 015, Gujarat, India. Email: sandeepk@iimahd.ernet.in Tel: ++91-79-26327816 Fax: ++91-79-26306896 Manjari Singh Personnel and Industrial Relations Area Wing 12-D, Indian Institute of Management, Vastrapur, Ahmedabad 380 015, Gujarat, India. Email: manjari@iimahd.ernet.in Tel: ++91-79-26324914
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cannot get the satisfactory service delivery from ill- motivated employees” Lewis (2004, p.19). This report will provide the three experts’ definitions of quality and the basic principles underlying their approaches, and discuss similarities and differences between them. Also, in this report will be provided brief definitions of Quality Inspection and Assurance, explained meaning of Customer Satisfaction and Continuous Improvement and explanation the importance of Internet marketing. L1.1 Definition
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Direct Marketing, Indirect Profits: A Strategic Analysis of Dual-Channel Supply-Chain Design Wei-yu Kevin Chiang • Dilip Chhajed • James D. Hess Department of Information Systems, University of Maryland at Baltimore County, Baltimore, Maryland 21250 Department of Business Administration, University of Illinois at Urbana–Champaign, Champaign, Illinois 61820 Department of Business Administration, University of Illinois at Urbana–Champaign, Champaign, Illinois 61820 kevin@wchiang.net • chhajed@uiuc
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business in the past. Therefore, the leader is the critical actor in drama of organization change to achieve the goals (Schneider, 1994). To initiate change, an effective leader, manager, director will need to somehow find balance between all these differences and bring together the strengths of their employees so that they can work together to achieve the same goals. Without good leadership, performance will decrease and accomplishing goals will become hard to do. Effective leadership can weather the
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