Carroll, Archie B. The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders, Business Horizons, July-August 1991 For the better part of 30 years now, corporate executives have struggled with the issue of the firm’s responsibility to its society. Early on it was argued by some that the corporation' sole responsibility was to provide a maximum financial return to s shareholders. It became quickly apparent to everyone, however, that this pursuit
Words: 6244 - Pages: 25
another. They may not be in touch with their deeper motivation. They may respond to last minute influences. Some companies like Kenya Airways, Equity Bank, Microsoft, Coca-Cola e.t.c have stood to profit from understanding how and why their customers buy. On the other hand not understanding your customer’s motivations, needs and preferences can hurt. In Kenya, companies like Elliott’s and Sang Yong Motors failed. Consider also the case of Kodak when it introduced its Advantage camera and proudly
Words: 21798 - Pages: 88
satisfaction are very important concepts that companies must understand if they want to remain competitive and grow. In today’s competitive environment delivering high quality service is the key for a sustainable competitive advantage. Customer satisfaction does have a positive effect on an organization’s profitability. Satisfied customers form the foundation of any successful business as customer satisfaction leads to repeat purchase, brand loyalty, and positive word of mouth. The aim of this research was
Words: 10920 - Pages: 44
structure and function of the brain. Although it is true that for most people the initial decision to take drugs is voluntary, over time the changes in the brain caused by repeated drug abuse can affect a person's self-control and ability to make sound decisions, and at the same time create an intense impulse to take drugs. Signs of Substance Use - Topic Overview Signs of Substance Use Guide * Topic Overview * Health Tools * Related Information * Credits The following are some
Words: 4249 - Pages: 17
for further reading Wider reading assignments 4 The writer on writing I suppose my head has always been full of images. Peter Shaffer is one of Britain's foremost contemporary dramatists. Born in 1926 and educated at Cambridge he had a variety of jobs before becoming a playwright. During the Second World War he worked down a coal-mine; he has also worked in the New York Public Library and as a journalist. He was awarded the CBE in the 1987 Birthday Honours List. His first big success was with Five
Words: 35185 - Pages: 141
"THINK ON THESE THINGS" (Philippians 4:8) A Critique of Telling Yourself the Truth, by William Backus & Marie Chapian and The Lies We Believe, by Chris Thurman Much current "Christian" counseling is heavily rooted in Freud, promoting archaeological digs into the hidden recesses of one's past and strong encouragement to see oneself as a victim of the sins of others. In contrast to this increasingly popular approach, other Christian authors have opted for the cognitive techniques developed primarily
Words: 16476 - Pages: 66
T HE F IRST - T IME MANAGER FIFTH EDITI ON ................. 11066$ $$FM 11-23-04 15:23:09 PS PAGE i This page intentionally left blank T HE F IRST - T IME MANAGER FIFTH EDITION Loren B. Belker & Gary S. Topchik American Management Association New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco Shanghai • Tokyo • Toronto • Washington, D. C. ................. 11066$ $$FM 11-23-04 15:23:09 PS PAGE iii Special discounts on
Words: 65840 - Pages: 264
Fast food restaurant manager: Job description A fast food restaurant manager is essentially a commercial business manager, with ultimate responsibility for safeguarding the financial success of a specific outlet and maintaining the reputation of the company. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service. However, it also includes activities common to business managers within any sector, including overseeing
Words: 8511 - Pages: 35
Copyediting & Proofreading FOR DUMmIES by Suzanne Gilad ‰ Copyediting & Proofreading For Dummies® Published by Wiley Publishing, Inc. 111 River St. Hoboken, NJ 07030-5774 www.wiley.com Copyright © 2007 by Wiley Publishing, Inc., Indianapolis, Indiana Published by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical
Words: 125743 - Pages: 503
able to: Imagine trying to run a business where you have to replace every employee two or three times a year. If that sounds chaotic, you can sympathize with the challenge facing Rob Cecere when he took the job of regional manager for a group of eight Domino’s Pizza stores in New Jersey. In Cecere’s region, store managers were quitting after a few months on the job. The lack of consistent leadership at the store level contributed to employee turnover rates of up to 300 percent a year
Words: 12409 - Pages: 50
