setting. This part of the report will explain all sort of stakeholders and the importance of them to Singapore Airlines. Singapore Airlines adopted dual-strategy by competency of cost-effective service excellence, enshrined in a unique, self-reinforcing system of organizational processes and activities. SIA has also implemented niche strategies by providing its aviation services as a premium carrier and low cost carrier. In term of international strategies, SIA is using transnational strategy that allow
Words: 7366 - Pages: 30
SCENRIO ANALYISI Written by Cosmas Kisela TABLE OF CONTENTS: Introduction: 4 Scenario Analysis 5 Definition 5 Objectives 5 Benefits of Scenario Analysis 5 Scenario Construction and Analysis 6 1.0 Definition of Context 6 2.0 External Environmental Analysis 6 Political factors 6 Economic factors 7 Social factors 8 Technological factors 8 Environmental factors 9 Legal factors 9 MESO environment 9 MICRO environment 9 Threat of substitutes 10 3.0 Identification of
Words: 4359 - Pages: 18
Knowledge Strategy – IT Alignment is achieved through the completion of four main steps: 5 1.5 HP’s Knowledge Management Programme 5 1.6 KM Approaches: 6 1.7 Aligning Existing Information Systems with Corporate Goals: 7 2.0 Knowledge Management Integrating Information 8 2.1 Knowledge Management Systems at HP 8 2.2 Implications and Applications 9 2.3 Infrastructure and Collaborative Technology 9 2.4 Building a Knowledge Management Rationale 9 2.5 Knowledge Resources 10 3.0 Challenges
Words: 5424 - Pages: 22
intermediaries, disintermediation, Computer Reservation Systems, Global Distribution Systems, Digital TV, mobile commerce, Electronic Intermediaries ABSTRACT Hitherto, the travel distribution role has been performed by traditional Outgoing Travel Agents (OTAs), Tour Operators (Tos) and Incoming Travel Agencies (ITAs). They were supported by Computer Reservation Systems (CRSs), Global Distribution Systems (GDSs) or tour operators’ Videotext systems (or Leisure Travel Networks). These traditional electronic
Words: 9761 - Pages: 40
XLRI BM 2011-13 GROUP 4B ORM-II Project Report “Appetite Restaurant”, JK Residency Group 4 – Section B Name Vrajesh Shah Manik Raina Chinmay Kamat Ankit Jain Ajay Rajan Roll Number B11121 B11090 B11075 B11069 B11065 This project report has been submitted for the fulfillment of Operations Management – II course under the guidance of Prof. Trishit Bandyopadhyay. We thank Mr. Amiya Paul, Captain, F&B (Services), Appetite Restaurant for
Words: 8974 - Pages: 36
1. Introduction Nowadays, organizations face rapid change. The era of globalization has increased the markets and opportunities for more growth and revenue. The ability to manage change, while continuing to meet the needs of this changing market and the needs of customers is a very important skill required by the company in the market. Each Airplanes Company in the world tries to conduct strong strategies to compete with another competitor. Therefore, AirAsia keep changing the company strategies
Words: 4688 - Pages: 19
Strategic Plan and Focus To achieve the firm's strategic direction, the firm's objectives, mission, aims, goals and competitive advantage have been created to offer an image and vanguard for the firm's success. In accumulation, to determine the extent of the services and products that are offered by the organisation, and the primary environmental commitment towards nation and the aviation industry, are also important aspects of the company's strategic direction and focus. Mission Statement Indigo
Words: 3673 - Pages: 15
American Association of Independent Music Conference San Francisco, California August 2015 The American Association of Independent Music would like to welcome you to San Francisco, California. The following information packet will be your guide to our August 2015 convention to celebrate independent music producers and up and coming names in the industry. We thank you for choosing to attend our conference and are excited to meet you in San Francisco! CVB: San Francisco Travel The San Francisco
Words: 5675 - Pages: 23
powerful medium to deliver information viz., News, Entertainment, Advertisement, Music, Games, Commerce, Education and Health. Simultaneously, they help the service providers in generating new revenue streams as also the consumers in receiving the benefits of personalised applications. I am sure that the analysis and inputs given by the ASSOCHAM in the Study Report will be useful in framing suitable policies with regard to MVAS. 4 Message from President, ASSOCHAM The biggest challenge confronting
Words: 26511 - Pages: 107
Chapter-1 SUMMERY Services means- Services are deeds, processes and performances. For example, Intel officers repair services for its equipments, consulting services for IT and E-commerce applications, web design services and training services for mass people. All these are deeds, processes and utilities comprise primary deeds and actions performed for customers. Compatible with this simple definition, services include economic activities whose output is not a physical product, are generally consumed
Words: 12979 - Pages: 52