Introduction Information and communication technologies (ICT) refer to several forms of information exchange between two or more computers through any of the several methods of interconnection. These technologies provide speedy, inexpensive and convenient means of communication. The adoption of these technologies in many countries by different sectors of the economy have been found to have direct positive impact on the organizations's efficiency and have led to more rapid acceleration of development
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LCC programs that may attract more customers and compete strongly with competitors. For that CAL developed its systems to be number one leading systems among other airlines especially those in emerging markets such as Mainland china. We stated in our paper the new e-ticketing system which ensures comfort and satisfaction to customers more than other airlines plus it did open its system for online booking by agencies for tourism purposes also. Note that CAL did face an increase in the international
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2, No. 1, January - June, 2001 E-CRM IN INDIAN BANKS AN OVERVIEW R.K. Mittal Rajeev Kumra T ECHNOLOGY, people and customer are the three elements on which hinges the success of banking in the fast changing economic environment. The ultimate performance of a bank depends upon the satisfaction of its customers. In the emerging competitive and technological driven banking era, banks have to strive hard for retaining and enlarging their customer base. E-CRM, which is the latest buzzword
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Domestic Fares & Ticketing Schedules Guide & Tariff Schedules Guide & Tariff Domestic Fares & Ticketing Provided for Australian College QED with permission by Pacific Travel Training. Important Notice: Pacific Travel Training has used it's best endeavours in collecting and collating the material contained in the schedules guide but cannot warrant that the information contained is complete and does not assume and hereby disclaims liability to any person for any loss or damage caused
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Number: INSE-6230 Course Title: INSE 6230 Total Quality Project Management Winter 2015 Project Title Improving the Online Reservation System of Indian Railways Submitted to: Dr. Ayda Basyouni Student Name Ali Al-Dulaimi Yang Liu Pavithra Keshavamurthy Raghu Gaddam Dileep Vanga Akhilesh Masna The Assignment Group Student I.D. Student E-mail 7733097 aliknf@gmail.com 7657633 formatu87@gmail.com 6827527 pavithrak2006@gmail.com 7633017 Raghu448@gmail.com 6784380 Dileepv526@gmail
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Journal of Service Management Emerald Article: Exploring internal mechanisms forming customer servicescape experiences Jörg Pareigis, Per Echeverri, Bo Edvardsson Article information: To cite this document: Jörg Pareigis, Per Echeverri, Bo Edvardsson, (2012),"Exploring internal mechanisms forming customer servicescape experiences", Journal of Service Management, Vol. 23 Iss: 5 pp. 677 - 695 Permanent link to this document: http://dx.doi.org/10.1108/09564231211269838 Downloaded on: 29-11-2012
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mid 1990’s, the major carriers entered into price wars to undercut competition. Although, these dealings did affect Southwest’s bottom line, Southwest still manage to continue to turn a profit and expand due to their expansion into a reservation system and their
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MDA Airlines MDA Airlines Risk Register A. Risk Register “The candidate provides a risk register with 8 risks currently facing the business, with substantial detail.” Risk 1|Jet Fuel Prices Fluctuates | Description|Fuel is required to fly aircraft and with fuel prices always changing, it can be very difficult to budget for it on a monthly/annual basis. The cost of fuel is based on the price of crude oil per barrel and is set by global entities. | Source|Global jet fuel prices
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A PROJECT REPORT ONSUBMITTED BY: Name: Taniya Jain Enroll No.: 12BSPHH011119 Course: Marketing Manegement Seat No.: 76 Sec: F Acknowledgements “Thanks giving seem to be the most Pleasant of all jobs, but it is difficult when one tries to put into words.” I owe a great many thanks to a great many people who helped and supported me during my research for the project. My deep sense of gratitude, to Prof. K.C. Prakash for his continued support and guidance. He has always lent a helping
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preparing to introduce an automated service backed by cell phone network provider which specially and initially will serve for inter-district bus service providers’ ticket reservation and purchasing. Despite the dominance of Bus Service Providers’ ticketing counter, we believe, we can compete because offering combines exclusive features at a nominal value adding price. We are targeting specific segments in consumer and business markets taking opportunities of offering convenience. Our cell phone based
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