MGMT 5013 Week 2 (22 May 2016) Journal Discussion - SALONEN Title: Emotional labor threatens decent work: A proposal to eradicate emotional display rules Authors: ALICIA A. GRANDEY, DEBORAH RUPP AND WILLIAM N. BRICE Source: Journal of Organizational Behavior; 36, 770–785 (2015) Date of Publication: 21 May 2015 in Wiley Online Library Synopsis: Emotional Labor Threatens Decent Work journal article by Grandey et al is a review and a remedy of the unequal costs of emotional labor borne by the
Words: 537 - Pages: 3
Thinking Bookworm Ideas. Thoughts. Beliefs Home Research Proposals Marketing Management TQM Examples Strategic Management Management Examples Strategic Management Archives Subscribe 6 Online Users Search Custom Search Categories Abstract Examples Accounting System Advertising Examples Agricultural Industry Asian Financial Crisis Australia Samples Australian Industrial Relations Commission Australian Labor Party Banking Sector Examples Behavioral Changes Examples Brand Development Samples Brand Equity Management Samples
Words: 3247 - Pages: 13
overview of the current labor market conditions. 2. Outline the advantages and disadvantages of work benefit programs. 3. Conduct an analysis on Coy Manufacturing’s work benefits to provide recommendations that will benefit Coy Manufacturing’s employee retention rate and growth of the organization. 4. Any other changes that will improve the work outcomes that management at Coy Manufacturing are concerned about. 2.0 Overview of current labor market conditions The Bureau of Labor Statistics
Words: 1454 - Pages: 6
AP Stucco, Inc. Organizational Change Proposal Kayla Oliver-Pratt BUS 610 Inst. Peggy Morrison July 5, 2011 Organizational Change Organizational change is inevitable. For centuries philosophers have struggled with the meaning of “change.” Accomplishing organizational change is one of the greatest challenges for business leaders in the twenty-first century. In order to build a successful organization, it takes time, effort, and perseverance; but once success is obtained, maintaining
Words: 1831 - Pages: 8
Introduction Sears, the ten largest retailer in the united states was founded by Richard W. Sears in 1925. By 1963, Sears became the number one retailer in the US. Kmart was founded by S.S. Kresge Co in 1967, becoming the second largest retailer in the US. In November 2004, Sears and Kmart announced the merging of the company. The initial purpose of both companies merging is to leverage the combined strenghts of Sears and Kmart. They merger also to obtain greater long term value. The new
Words: 429 - Pages: 2
Loveland Auto Auction last weekend. We spoke briefly about stress in the workplace. You had expressed concern about your auto sales to improve business and increase employee morale. You mentioned in our conversation how demanding and stressful the auto sales business is. You said you wanted to increase sales, cut company cost and improve employee performance. I believe the most effective way to do that is by implementing a stress management- wellness program. Implementing a stress management-wellness
Words: 630 - Pages: 3
Categorization of Measures into Balanced Scorecard Perspectives Learning/Growth Internal Business Processes Customer Service Financial -Employee Training Hours -Employee Satisfaction -Employee Turnover -Sales Calls to Potential Customers -Referrals -New Products Introduced -Cross-sells -Customer Satisfaction -Customer Retention -Thank-You Calls/ Cards to New and Existing Customers. -Number of Products per Customer -New Accounts -Number of New Customers
Words: 1263 - Pages: 6
Career Development Plan Part III Career Management Plan & Performance Appraisal Form HRM/531 December 7, 2010 Career Development Plan Part III—Performance and Career Management INTERCLEAN, INC NEW EMPLOYEE WELCOME PACKET PROPOSAL TO MANAGEMENT AND HR Welcome to the InterClean, Inc. Sales Team! This packet will cover several items to ensure your success with the company. In the last year InterClean, Inc. acquired EnviroTech, Inc. With this acquisition, InterClean, Inc. has
Words: 1150 - Pages: 5
the Study 1.4 Definition of Terms CHAPTER 2. LITERATURE REVIEW 2.1 Introduction 2.2 Non-commercial Foodservice Operation 2.3 Herzberg’s Two-Factor Theory of Motivation 2.4 Theories related to Motivation and Job Satisfaction 2.5 Factors Influencing Job Satisfaction 2.6 Measuring Job Satisfaction 2.7 Summary CHAPTER 3. METHODOLOGY 3.1 Study Sample 3.2
Words: 6174 - Pages: 25
Armah, 12021630 Arthur Sherifa, 12021631 Amadu Waliu, 12021617 Report Summary 1. Executive Summary DrainFlow, a plumbing maintenance firm in the USA, has been losing its customers to competitors due to poor services. Job motivation and satisfaction among employees is declining across various job categories within the firm. This dissatisfaction has been attributed to the overspecialization of some job functions in the company. The report attempts to assist DrainFlow improve in three key areas:
Words: 1923 - Pages: 8