New Offer – Offering Extra Services over the phone Task You are going to be working in a pair. Both will complete the role of a customer service representative and a customer. You will require preparation for both roles. Customer – you will be ready to respond to a phone call. Customer Service Representative – you are going to familiarise yourself with a special offer concerning house alarm systems. You will then offer an existing customer these new services. Your Name: Jordan Your
Words: 450 - Pages: 2
Consumer Information FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
Words: 10912 - Pages: 44
Betty drove three hours in one-hundred degree heat. Explain if this fact has any bearing on whether or not the dealer must perform in accordance with the published advertisement. The fact that Betty drove three hours in one-hundred degree heat does not have any bearing on whether or not the dealer must perform in accordance with the published advertisement. What does have bearing is that the sales representative spoke with Betty and did not tell her that there was only one truck at the advertised
Words: 863 - Pages: 4
“Eight men charged. Five confessions. But only one DNA match. Why would four innocent men confess to a brutal crime they didn't commit?”1 According to the video and the interviews from the video you have to understand how police interrogation works. The police are trained to interrogate suspects using mental, emotional, and pressured methods that have to rely on persuasion and pressure alone. Prior to an interrogation, the police have made up their mind that the person who they are interrogating
Words: 452 - Pages: 2
Why people don't respond to alarm signals People often fail to respond quickly to fire alarm signals. A common example: In a hotel, a fire alarm sounds late at night. Only a handful of people actually dress and leave (often using the elevators). A few people call the front desk. Many people periodically poke their heads out their doors to see what's going on. But mostly, people simply wait for the alarm signal to stop. Eventually, the alarm either shuts off, or someone (hopefully) comes to tell
Words: 1477 - Pages: 6
advertiser. The primary aim of a bait advertisement is to obtain leads as to persons interested in buying merchandise of the type so advertised. (Busines.Gov, 2011)The bait and switch is a fraudulent sales tactic that is punishable by US law, as false
Words: 1362 - Pages: 6
the Texas DMV might pursue enforcement action against an allegedly defending dealer. The Federal Trade Commission (FTC) states that false advertising is a form of unfair and deceptive commerce. The term “false advertising” has been broadly construed. As you might expect, the term includes advertisements that are in fact untrue. However, the term false advertising extends well beyond untrue advertisements. It also includes advertisements that make representations that the advertiser has no
Words: 1562 - Pages: 7
backfires even though the main objective intended to be thankfulness. The invaders in The Moon is Down were also placed under a false impression, while the citizen’s hard work helped withdraw the Nazis. The collaboration of the town similarly expresses how Mack and the boys worked eventually to attain their goal. The characters’ forthrightness, use of cooperation, and false impressions reveals their commendable sensibility at heart. A forthright approach allowed the townspeople to obtain resistance
Words: 532 - Pages: 3
Business Law and Corporate Ethics Shawn Greiner May13, 2014 Faculty: Jonathan McGovern BUS2112 A05 Argosy University Online Ethical Concerns of False information Ethical lapses and moral indiscretions can occur under the pressures in today’s marketplace to generate profits. In general, business people, students, customers know the difference between right and wrong! Ethics are related to matters of right and wrong or moral conduct pertaining to marketing communications. Central
Words: 1583 - Pages: 7
trust. Those who are lured in are usually interrogated; this is where the RCMP derives their information. Mr.Big goes into depth about the complications of using this technique, false confessions and how the RCMP goes about getting a confession out of the apparent criminal. Certain themes covered in Mr.Big are false confessions, and wrongful convictions. After reading Mr.Big I realized the true complications of the judicial system. I enjoyed this book because it was full of information that
Words: 569 - Pages: 3
